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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Nov 25, 2025
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 492

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P
pawanjewellers
from india, Delhi
Jul 6, 2012
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Address: East Delhi, Delhi

DEAR SIR MAINE 14 AUG 2011 KO TDR FILE KARI THI JISKA PNR NO [protected] HAI or maine is ticket par trewel bhi nahi kiya jab 1 passenger rac or 3 passenger waiting maine tdr file 14 aug ko kari thi abhi tak koi proses nahi hua hau sir jab kisi ne trawel hi nahi kiya to mai kaha se eft slip laau or or usme 3 passenger waiting aye the or baki 1 RAC uski maine tdr file kar di thi is liye waiting wale to waise bhi confirm nahi hoti ticket maine is liye 1 rac ki bhi tdr file kar dimujhe mera refund wapas karo kewal 1 passenger hi to rac hai baki 3 waiting hai or maine 14 aug 2011 ko hi tdr file kar di thi plz help me pawan verma [protected]...
Aug 13, 2020
Complaint marked as Resolved 
SIR I BOOKED A TICKET VIDE PNR NO [protected] TRAIN NO 12766 FRO M KCG O TPTY JOURNEY DATE 25 06 12 SIR TDR FILE ON 24 06 12 DUE TO NOT TRAVEL BUT TILL NOT REFUND THIS IS VERY BAD PLEASE ARRANGE EARLY
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    balantheni
    from Chennai, Tamil Nadu
    Jul 4, 2012
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    Address: Chennai, Tamil Nadu

    I have the honour to state that on 21.06.2012 while I was tried to book 01 E tickets on 21.06.12 vide my IRCTC login id "balantheni" for journey to be performed on 14th July 2012 from Gwalior to Chennai Central and choose the option for book my E ticket only if one lower berth is available consequently on the screen i have showed the message that "your ticket can not booked as you choose the option atleast 01 lower berth is available and questioned do you wish to continue press yes or press no. I was never wants to book the ticket without 01 lower berth so that i pressed no button on the screen but i have charged Rs. 513/- from my SBI account (A/C No.[protected]) vide transaction ID No.[protected] after that i was booked another ticket for the same destination vide PNR No. [protected] for journey to be performed on 15th July 2012 from Gwalior to Chennai Central as per Transaction ID[protected] and paid Rs.513/- through my SBI ATM. But i have not received my amount of Rs.513/- in my account which was deducted wrongly for the previous unbooked ticket. Hence please refund my amount of Rs.513/- in my SBI Account as soon as possible. i shall be thankful to you sir/ madam.
    Aug 13, 2020
    Complaint marked as Resolved 
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      kishmo
      from Bengaluru, Karnataka
      Jul 4, 2012
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      Address: Bangalore, Karnataka

      Dear Sir,

      I am trying to book Tatkal tickets from my personal IRCTC ID, but error is coming which says "You are Permitted only 2 transactions between 8 AM to 10 AM per IP address/user ID"

      Surprisingly the error statement is completely wrong as i have not booked 2 tickets between 8 to 10 even one time today.

      How crazy IRCTC authorities working or implementing such things without confiriming problems in that, they should be able to recgonise which IP address or which usedID booked 2 tickets already only should get this error,

      but surprisingly everybody getting who are trying freshly also, i want ask IRCTC are they really want to cooperate normail Public or Agents, beacuse this really a nasty thing to face by passengers who want to book only one ticket.

      PLEASE WAKE UP IRCTC & Indian Railway Authorities.,

      what are you doing.

      rectify this problem immediately,
      Aug 13, 2020
      Complaint marked as Resolved 

      Personal — IRCTC - booking

      I am unable to book ticket on IRCTC. everytime it says "Sorry No matching trains found". I couldn't figure out the reason.
      IRCTC Tatkal booking issue:
      I have been trying to book tatkal tickets from my personal ID from my office. And I get the error message stating only 2 tickets allowed from an IP address! This is a very inappropriate restriction 'cos all institutions use NAT!

      This needs to be fixed urgently.
      We are not able to book tickets from 10 am to 10.30 am. Irctc is purposely blocking the users and allowing agents to book on that time. So many of peoples were affected due to this behavior.
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        nitish_saxena
        from Delhi, Delhi
        Jul 4, 2012
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        Dear Sir/Mam,
        I've booked my ticket through irctc PNR No:-[protected], my ticket get confirmed in RAC seat no(RS3-15).But in the chart Some other name was written with different PNR No:-[protected](both the seat in this PNR). but when i get PNR status via net it shows the seat no seat no(RS3-15).Plz. help me out
        Thanx Regards
        Nitish Saxena
        Con No-[protected]
        Email-ID:[protected]@yahoo.com
        Aug 13, 2020
        Complaint marked as Resolved 
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          V
          vijayrao51
          from Mumbai, Maharashtra
          Jul 3, 2012
          Resolved
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          Resolved

          INABILITY TO UPDATE MY PROFILE

          Dear Sir,

          I have an IRCTC log in Account by the name vijayrao51 Tel No: [protected]. When I logged in to my Account and tried to buy a train ticket I received the message " Booking is not allowed as your Account has been suspended". When I made the complaint to make My Trip they generated a Reference ID[protected]. i subsequently received message from IRCTC to update my profile.

          As I was trying to...
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          M
          moroliya
          from Beawar, Rajasthan
          Jul 2, 2012
          Resolved
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          Address: Rajasthan

          Dear Team Members
          I have cancelled my AIR E TICKET'S ;[protected],[protected],[protected],[protected] from Jaipur to Goa vide IRCTC Transaction ID:[protected] on 14.06.2012 ,since then I am in touch with ITCTC via e-mail as well at their customer care center toll free number [protected] for refund .Bit till date neither the refund has been credited to my account nor they are in a position to commit a date by which the refund would be credited to my Bank Account.

          As a last resource I request you to take up the matter with IRCTC so that I could get the refund.

          Thanks

          ALOK MOROLIYA
          2/27 SUNDAR NAGAR
          BEAWAR (DT.AJMER)
          RAJASTHAN
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            R
            rahuldeharkar
            from Narasaraopet, Andhra Pradesh
            Jun 30, 2012
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            Address: Chandrapur, Maharashtra

            i booked the ticket to Nagpur from raipur for 25th july 2012 for 2 adults which cost 370/- on saturday (30/06/2012) but instead of confirmation i got this address
            "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...
            with this what m i suppose to do please help..
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              S
              sunilpandhi
              from Dehra Dun, Uttarakhand
              Jun 29, 2012
              Resolved
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              Address: Uttarakhand

              I was booking two tickets from Dehra Dun to New Delhi for train no 12206 ( AC Express ) for 5th July 2012.
              The tickets were booked in the name of Anupama Pandhi and Avnash Wahi.
              After filling the form and submitting the form the money is deducted from my State Bank Debit Card.
              My transaction Id is[protected] for Rs.724/-.
              No PNR number has been mailed and the page was REDIRECTED TO YOUR website.
              kindly refund my money.
              Sunil Pandhi
              [protected]@gmail.com
              phone- [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              The following site would be of help

              https://www.irctc.co.in/beta_htmls/Alerts_mone_debited.html

              or

              Customer Care No.[protected]

              Fax no.[protected]

              Chennai Customer Care No.[protected]



              For Railway tickets booked through IRCTC

              General Information

              I-tickets/e-tickets: [protected]@irctc.co.in

              For Cancellation E-tickets: [protected]@irctc.co.in

              For Shubhyatra users: [protected]@irctc.co.in

              For Mumbai Suburban Season tickets: [protected]@irctc.co.in

              --
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                S
                ssnrao
                from Visakhapatnam, Andhra Pradesh
                Jun 29, 2012
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                Address: Visakhapatnam, Andhra Pradesh

                Dear Sir/madam

                I had booked the following 2 tickets from Secunderabad to visakhapatnam by tatkal on 25-june- 2012 for the following reason:-


                I had initially booked by
                train no:12806 (Janmabhoomi exp),
                PNR no: [protected] ,
                ACC-
                doj:26/6/2012,
                ( seat no:43)

                However the amount got debited immediately , but ticket was not generated. Neither there was sms confirmation nor email was sent. Infact, i am getting email today for this. ( seat no:43)

                Then, since time is running out and was deparate to get the ticket on the same train, i requested my sister in law to do the booking as my system was slow from her ID and got ticket booked with
                Train no:12806( Janmabhoomi exp)
                PNR no:[protected],
                ACC,
                Date of journey :26/6/12,
                (Seat no:47),
                subsequently i called IRCTC on phone immediately, there was none to help and was advised by customer care to talk to Ticket Examiner on the train or give the ticket to some one and take money.

                In good faith , i asked TT to help, who washed off his hands, saying he cannot do such thing. I now have teh following to ask, why would i make 2 bookings for teh same train and same date and class. I have seen subsequently , railways alloted that berth to some one else . Hence, my request is since the seat to new passenger and railway got 2 ticket fare for teh same seat. I request to you to kindly refund 1 ticket fare in good faith, i have already paid excess money by way of tatkal and there was no way i could have got refund through my user account.
                Appreciate your earliest help in this regard.

                Railways have washed off their hands in this case and made money two times for 1 ticket/seat

                thanks and regards
                S.S.Rao
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                To whom so ever it may concern,

                This mail is in regards to two tickets booked which I have booked on 6-Nov-2009 for the journey on 16-Dec-09 . But till the date of journey onIy one ticket out of two was confirmed. While talking to IRCTC Customer Care Executive I came to know that to claim refund of one ticket I need to undergo their TDR process and by 90 days I will get the refund.

                I have done the process advise by CCE (IRCTC) but till date I have not received the refund it is almost 100 days. Also I have complain them via phones and email but no reply was given.
                Respected Sir/Madam
                This is to inform you that I Jai Prakash Chaubey was being being booked ticket fromTata to Renukut(Train no.8101) on dated 05 Aug 2010 and other ticket Renukut to Tata (Train No.-8102)on dated 06 Aug 2010 But during transaction my transaction did not complete and reduct Rs 301.00 in first case and in second case Rs 226.00 without book ticket. These ticket had been boocked from different user id.I am giving my transaction informatin (05 Aug 2010 POS PRCH[protected],[protected] and 06 Aug 2010 POS PRCH[protected] [protected].
                There for irequest to you please refund my amount shortly.
                Thanking You
                Yours Faithfuly
                Jai Prakash Chaubey
                (Mob No.-[protected])
                [protected]@rediffmail.com Date-08 Aug 2010 T
                Respected Sir/Madam
                This is to inform you that I Jai Prakash Chaubey have been created log in on irctc.co.in my user id is jaihph and my password is [protected], forget password question password is what is your fathers middle name, my dob is 01/05/1985. I am not getting login and I have booked my ticket that day which Pnr No.is [protected] how shall iget the ticket.
                Therefore I request to you please send a meassage about login.
                Thanking You
                Yours Faithfuly
                Jai Prakash Chaubey
                Mob No. [protected]
                [protected]@rediffmail.com
                Pnr Number: [protected], status ,sir i didnt recive any money of cancellation tickets which are 4 tickets,but the status is showing as refunded.but amount is not credited in my account.Please check it off.
                Cancel Refund Status
                S No.. Transaction ID PNR No. Total Amount Bank Reason
                1 [protected] [protected] Rs 5735 SBI Debit Cancelled
                2 [protected] [protected] Rs 1320 SBI Debit Cancelled

                these were cancelled and not refunded...
                sir,
                i have booked two tickets through irctc website and later cancelled it on 16th august2014. The refund date for those tickets were listed as 18th august2014 on my irctc account but till now i haven't received any refund in my bank account.Inspite of repeated calls to the irctc customer care I haven't received any positive response.So, please find a solution to this as the ticket refund amount is 2620 rupees.The details of the transaction are provided below:

                transaction id:[protected]
                pnr number:[protected]
                cancellation id:[protected]
                refund amount: INR 2620
                I had booked Rajdhani train from Ernavalam(ERS) to Vadodara Station(BRC) on[protected], but due to the Gujjar protests in Rajasthan the trains were getting diverted from Panvel and were not touching Gujarat. I had filed a TDR for the same but only got half of the ticket amount .The ticket amount in all cost me 10020 and i was only refunded 4960, i.e half of the amount.
                We have booked a ticket in train no. 08798 durg premium sp from new delhi to raipur for dated 24th april 2014 (pnr no.[protected]). in this train tickets are booked only e-tickets. and once booked tickets can't cancelled the tickets. in meantime railway cancelled this train train due ti insufficient booking. and a new are published in naiduniya daily news paper this train cancelled due to insufficient booking and refund directly in the concering bank a/c.
                it is comlete liabilities of IRCTC to refund immediately because they withdraw the service.
                kindly take the appropiate action and refund the amount in my account with @24% interest


                rajendra kumar bagri
                mob. : [protected]
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                  A
                  aashishkulkarni
                  from Pune, Maharashtra
                  Jun 28, 2012
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                  Refund not received

                  Address: Pune, Maharashtra

                  Ref : PNR no: [protected].
                  No Refund after nearly a month.
                  Reason for TDR :
                  Irctc confirmed one ticket among family of 5. All other tickets were WL 1/2/3/4.

                  I fail to understand the logic of confirming one ticket. The rule does not permit travel on waitlisted e-ticket. The authorities have not responded to my querry.

                  Most of the time the querries seem to be answered by unknown( no name or...
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                  S
                  s449591820
                  from Cherthala, Kerala
                  Jun 27, 2012
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                  Address: Dakshina Kannada, Karnataka

                  I have booked e-ticket, I did not get my ticket, after the payment was made
                  through SBI Debit Card for a purchase of worth Rs-1245, the error,
                  "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...
                  com.broadvision.session.new=Yes&" came up without giving me the confirmation of the
                  payment and neither the ticket is generated.
                  so what I should do.
                  dear
                  yesterday ( dt[protected] i was booked the ticket from londha junction to alnavar junction
                  train no 1017 chalukya express jurney dt -01.03.09 i am unable to trace the ticket from your site
                  i have made the payment twice through my freinds debit card mr- umesh sawatkar from axis bank a/c.


                  kindly help me to trace the ticket & refund the exces amount immediatly


                  regards
                  santosh saple
                  From the past 3 days iam trying to book a ticket, after i entered all the passenger details and waiting for the payment upgradation and ticket delivery. But the site is disclosed with connection failure notice. Please look in to these matter immediately.
                  sir, when i m paying through sbi atm-cum debit card that time says ur session has expired.how i know my pnr no.and conform my ticket is booking or not.
                  I have booked e-ticket, I did not get my ticket, after the payment was made
                  through SBI payment gateway, the error,
                  "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... " came up without giving me the confirmation of the
                  payment and neither the ticket is generated.
                  so what I should do.
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                    K
                    kushh
                    from Delhi, Delhi
                    Jun 27, 2012
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                    Address: Gorakhpur, Uttar Pradesh

                    Dear sir,
                    i have same problem .IRCTC deducted Rs. 20 extra without any detail, from my account without any confirmation next day after making online reservation of two tickets.

                    Any transaction either can make bank or by confirmation of owner of account . otherwise it is "illegal".

                    and this transfer of money is not fulfill legal requirements, and without any notice so it is cheating and fraud to customers.

                    08-Jun-2012 TO TRANSFER
                    (08-Jun-2012) INB Commission of IGB0168602- IGB0168602ICA5262092 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00

                    08-Jun-2012 TO TRANSFER
                    (08-Jun-2012) INB Commission of IGB0167271- IGB0167271ICA5262391 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
                    Dear Customer,

                    Could you please mail us your contact details mentioning reference number 122906 at [protected]@ge.com, so that we can get in touch with you soon and address your concern at the earliest.

                    Yours Sincerely,

                    SBI Cards.
                    Dear Csutomer,

                    We are awaiting the additional information/documents from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@ge.com

                    Yours Sincerely,

                    SBI Cards.
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                      S
                      shashankadv
                      from Mumbai, Maharashtra
                      Jun 26, 2012
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                      Address: Ranchi, Jharkhand

                      Sir ,
                      I had booked e-ticket through irctc. My PNR No.- is [protected]. But I re-scheduled my date of journey and cancelled my ticket. But till date cancelled amount has not been creadited in my account.Therefore I am sending my bank statement for kind perusal . I hope u will redressed my grivance as early as possible otherwise I will have to take legal action in this regard.
                      Shashank Shekhar Prasad
                      Advocate
                      Jharkhand High Court
                      Ranchi
                      Mob-[protected]
                      NOTE- I AM UNABLE TO ATTACH MY BANK STATEMENT.
                      Money debited but ticket not booked
                      https://www.irctc.co.in/beta_htmls/Alerts_mone_debited.html

                      Customer Care No.[protected]

                      Fax no.[protected]

                      Chennai Customer Care No.[protected]



                      For Railway tickets booked through IRCTC

                      General Information

                      I-tickets/e-tickets: [protected]@irctc.co.in

                      For Cancellation E-tickets: [protected]@irctc.co.in
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                        thejasmjj
                        from Mumbai, Maharashtra
                        Jun 26, 2012
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                        Address: Karnataka

                        Today (26/06/2012) I have done an online transaction to purchase a ticket on KOCHUVELI GR from YPR City Jn to CNGR boarding on 05/0712 for Ms.Hima Anna Abraham. Unfortunately after the payment was made through UBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.

                        This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

                        Expecting a reply as soon as possible.

                        Thanks and Regards,
                        hima
                        Call me: [protected]
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                          gdmalani
                          from Chennai, Tamil Nadu
                          Jun 25, 2012
                          Resolved
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                          Resolved

                          Address: Andhra Pradesh

                          I boarded A.P.Exp,vide pnr[protected],coach no A 1, Berth no29 on24-6-12.The attendant sri B.Venkata swami,refused to give
                          Napkin.When i wanted to lodge complaint he became furious and even refused to disclose his name,Fearing action stated his name wrongly
                          as Venkatesh.When i insisted to change the pillow cover & blanket as they were already used by occupants, it was also rejected.

                          I request the authorities to lodge my complaint and redress the grievance,by informing the action taken on him.

                          Thanks&rgds
                          M.Ghanshyam







                          \\\\\\\
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          i am travelling in train number 8473 on 5. 2. 9 from nagpur to jaipur . There are rats in the ac coach . There are insects in the coach. The done serve by the pantry car staff is worst and after asking about the complaint book they told that the complaint book is with the TT.. After asking the same from
                          I AM TRYING TO BOOK THE E TICKETS BUT FAILED TO DO SO BECAUSE YOUR SITE RESPONSE
                          IS TO SLOW FEW DAYS BACK IT WAS VERY EASY TO BOOK THE TICKETS
                          Every year the service and condition of Netravati (train from Lokmanya Tilak Terminus to Trivandrum and back) is getting from bad to worse.

                          We usually travel by 3 tier AC to and fro Kerala, but for a change I booked for our return trip from Kollam on March 20th on 2 tier AC thinking that the journey will be a premium trip and my family will enjoy it. To my disappointment the Rs. 1600 I paid extra over the 3 tier AC (for three 2 tier tickets) was completely wasted. As there was no difference between 2 tier and 3 tier. The only notable difference was the curtains in between. But on the contrast the bed sheets were torn. The railway pantry boys who are usually bad turned out to be horrible as they were just bumping onto us, back answering when we would say something like "We dont need wada". When we passed over a torn tape-applied currency note received from one pantry boy to another, he wont accept it.

                          This was not the end. The Air condition was not functioning. We were offered seat no. 17,18 and 20. I had to tell the Ticket Checker 5 times before he got a AC technician and checked the AC vent and found out that someone had closed the AC vent manually and hence our cabin space was not getting enough cooling.

                          This was not the end the train was very much unclean. We could find cockroaches every where.
                          There is nothing called housekeeping to check the cleanliness after a journey is over. We found banana peel left on the bottle holders. Almost felt like puking on seeing it.

                          I was completely unsatisfied that our return trip after paying more than Rs. 5000 for three passengers was went down the drain.

                          If the consumer complaints board could help people like me take up the matter with IRCTC I am ready to furnish details of my ticket so that we can help other passengers not to undergo this kind of service.
                          Dear Sir,

                          Now a Days service of irctc has become so poor. Neither they post the message on their website that "CUSTOMER SHOULD NOT BOOK TICKETS FROM IRCTC ONLINE BETWEEN THE TIME (08:00 TO 10:00) nor they are trying to improve the server capability. In case o[censored]rgency of a customer, if he want to make a tatkal ticket, he cann't obtain the same as every time website message found "SERVICE UNAVAILABLE". If he could reach the booking screen somehow, then all the available tickets would sold out.

                          In booking counter also, the security person also not co-oprating with the customers as they took bribes and made enter to those people secretly in the hall prior to open the main gate. I am special talking about the case at "Railway counter near to Sect-22, Noida, UP". Customer has to wait there from 12:00 am night, just to get a ticket booked for his urgency.

                          Just suggest us how we could plan our travel, if the same situation will go on. Even I had tried to contact irctc customer care, they said their server is working fine, and instruct us to get a fast internet service and some ridiculus answers.

                          Its our humble request please look into the matter, as lots of customers are suffering.
                          Pls complain in the following
                          http://customercare.indianrailways.gov.in/criscm/common/complaint_registration.s...
                          I booked 2 tickets from Patna to Delhi. My train details:
                          PNR No. : [protected] Train No. & Name : 02365 / ANVT PREMIUM
                          Date of Booking : 23-May-2015 Class : THIRD AC Quota : GENERAL
                          Date of Journey : 26-May-2015 From : PNBE To : ANVT
                          Boarding At : PNBE Date Of Boarding : 26-May-2015 Reservation Upto : ANVT
                          Total Fare of 2 persons was Rs. 3324.94 which includes food also. But it was not given, Infact a bottle of water was also not given. The train was 8 hours late. The washroom was very dirty and it was stinking. It was pathetic.

                          While returning from Delhi to Patna. My ticket Details:
                          PNR No. : [protected] Train No. & Name : 02366 / ANVT PNBE PRMIUM
                          Date of Booking : 24-May-2015 Class : THIRD AC Quota : GENERAL
                          Date of Journey : 03-Jun-2015 From : ANVT To : PNBE
                          Boarding At : ANVT Date Of Boarding : 03-Jun-2015 Reservation Upto : PNBE
                          Total fare of 2 persons was Rs. 4824.94 which includes food also. But this time also it was not given. The washroom was very dirty. The train was late.

                          I want indian railways to do something and give my some compensation. If food was not to be served then why they included it ? I want a reply.
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                            G
                            G.S.Pundir
                            Jun 25, 2012
                            Resolved
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                            Resolved

                            Address: Dehradun, Uttarakhand

                            Dear Sir,

                            Please cancel my e-ticket. The status was WL during the chart preparation.
                            The details of the e-ticket are as follows-
                            PNR NO. [protected]
                            Train: Mussoorie Exp.
                            Name: G.S.Pundir, 49 yrs.
                            ID. [protected]
                            Date of travel: 23/06/2012
                            From: Dehradun To Delhi.

                            With regards,
                            [protected]@gmail.com
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            I.R.C.T.C. — Cancellation of E Ticket

                            Sir i have book A E Ticket on railways website I.R.C.T.C. Ltd on 28/03/2008. The PNR No is [protected] and transation ID is [protected] The Train no.is 2816 PURI express From Station Etawah(ETW) TO Allahabad (ALD).The date of journey is 29/03/2008 in sleeper class (SL)in General Quota.The Train was do not stop at the Etawah Station and i am not complleted my journey.So i want to cancelled my ticket and make refund
                            An e-ticket was purchased for journey from Rajgangpur to Bhubaneswar for 6th Dec-2008 by Tapaswini Express in 3AC. The same journey could not be undertaken. Since the decision could be taken at the last hour, half an hour before the departure time at the boarding station, an email was sent just before the departure time of the train at the boarding station on the same day i.e. dec 6th, 2008, to [protected]@irctc.co.in as well as to [protected]@irctc.co.in for cancelling the tkt since chart had been already prepared. Seeing no response from IRCTC in the first week of January 2009, an email was sent, to which they mention the rules that when you and how you have to cancel an e-ticket, something which I am already aware of, because this is not my first offline cancellation.

                            Whatever refund money I could have got, its all gone. This is what I understand.

                            Please advise.

                            Thanks
                            thank you

                            eticket — e ticket missing

                            i booked the eticket from nanded to secunderabad on 25/08/2009 by the name of ganesh.
                            my balance Rs.103 is debited from my Account, but i con't recive eticket till now.
                            please confirm eticket and send the eticket.
                            my account details
                            meda ranjith
                            A/c no.[protected](Andra bank)
                            month/year 05/13
                            phno:[protected]
                            eticket missing
                            i booked the eticket from nanded to secunderabad on 25/08/2009 by the name of ganesh.joreny date 27/08/2009
                            my balance Rs.103 is debited from my Account, but i con't recive eticket till now.
                            please confirm eticket and send the eticket.
                            my account details
                            meda ranjith
                            A/c no.[protected](Andra bank)
                            month/year 05/13
                            phno:[protected]
                            Dear sir,

                            I booked an E-Ticket from kqr to ndls on 4-4-11, pnr no [protected], transaction id [protected], passenger- Smt Devki Devi 70 W/L-50, A K Sinha 34 W/L-51. Please cancel my E-ticket becuse the ticket was not confimed and it was in waiting list,and the chart was prepared. contact no.- [protected].
                            Dear Sir,

                            I am manish kumar , i had booking railway ticket from irctc last 2 years, since last three month my ticket automatic cancel, then i call to irctc customer care but they no action fro this mater.

                            Please help me.........

                            regards,
                            manish kumar
                            [protected]
                            i wanted cancel my e-ticket pnr no [protected] date of journey 19 may 11
                            ms yadav male 52 yrs
                            rita yadav female 29 yrs for 3A
                            can not able to do on my id
                            request help
                            Cancellation of e-ticket
                            Dear Sir,
                            I have to cancel my e-tickets booked online in irctc website. My account was frozen as it is continuously giving wrong password instructions. Please cancel my tickets under these names.

                            Charminar Express from Secunderabad to Chennai on 26th May 2011, in AC 2 tier. PNR:[protected]
                            1. Cancel ticket--M. Venkataramana Male Age 50
                            2. Cancel ticket--M. Manogna Female Age 23

                            Charminar Express from Chennai to Secunderabad on 28 th May 2011, AC 2 tier. PNR:[protected]

                            1. Cancel ticket--M. Venkataramana Male Age 50
                            2. Cancel ticket--M. Manogna Female Age 23

                            Please do the needful
                            Thanking you
                            Anuradha
                            i wanted cancel my e-ticket pnr no. [protected] date of journey 11 july 2011
                            suudhanshu male 21 yrs for sleeper
                            can not able to do on my id
                            request help
                            I BOOK MY TICKET BANKING NO-[protected] DATE OF JOURNEY 18-07-11.TRAIN NO-19049
                            NAME-ARBIND KUMAR HAZRA AGE 29 FOR 3AC
                            CAN NOT ABLE TO DO MY ID
                            REQUEST HELP
                            i wanted to cancel my e-ticket with pnr no. [protected], date of journey 21 july 2011and the ticket to be cancelled is CH kondababu, only one ticket, male 20 yrs for sleeper
                            can not able to do on my id
                            please kindly consider
                            sir,
                            i want to cancell my e ticket my pnr no is [protected] travel date 21.7.2011 from trivandrum to goa in rajadhani express unfortunatly the train is late by 12 hrs please help me . icould not cancell the ticket till now
                            my name is mohammed ismail, trivandrum my email id is [protected]@gmail.com


                            pls do the need full
                            wanted cancel my e-ticket pnr no [protected]date of journey25 july 2011
                            rakesh oswal age 28 male
                            can not able to do on my id
                            request help
                            i want to cancel my e-ticket pnr no.[protected] date of journey, , 9th august 2011
                            train no.12909-NZM GARIB RATH
                            1)NUTAN HIWALE AGE 50 FEMALE
                            2)SHEFALI HIWALE AGE 25 FEMALE
                            3)PRIYANKA HIWALE AGE 21 FEMALE
                            NOT ABLE TO CANCEL PLZ HELP, ,
                            i want to cancel my e-ticket pnr no [protected] date of journey, , 17th august 2011, train no.19781 from jaipur jn to jakhal jn...
                            MANDEEP SINGH age 22 male

                            NOT ABLE TO CANCEL PLZ HELP, ,
                            i want to cancel my e-ticket pnr no.[protected] date of journey, 3 august 2011
                            i want to cancel my e-ticket pnr no [protected] date of journey, 19 august 2011
                            Comments
                            sp_katla
                            i want to cancel my e-ticket pnr no [protected]&[protected] date of journey, 19 august 2011
                            pl do the need full
                            Comments
                            sp_katla
                            i want to cancel my e-ticket pnr no [protected]&[protected] date of journey, 19 august 2011
                            pl do the need full
                            please send my password to my e-mail address [protected]@rediffmail.com

                            From Katla Saraiah
                            Raigarh
                            Mobile no.[protected]
                            i want to cancel my e-ticket pnr no.[protected] date of journey, 12 august 2011


                            Regards
                            Pankaj (Pune)
                            I want to cancel my e-ticket pnr no:[protected] journey date 11th september 2011 of 3AC from Dadar to Bangalore passenger name Chitralekha p, please do the needful and confirm back.
                            01- dear sir I want cancel my e-ticket pnr no- [protected] journy date- 24.09.2011 of 2nd cl sleepar from BINA TO NAGPUR name of the passanger CD GAWARE AGE-51, PLEASE DO THE NEEDFUL AND CONFORM. my mail is [protected]@gmail.com

                            02- dear sir i want cancel only the reservation of ABDUL HAFEEZ, AGE- 44, S5- 0045/ MB TICKET PNR NO- [protected] FROM GWALIOR TO NAGPUR JOURNY DATE- 24.09.2011
                            my mail is [protected]@gmail.com
                            i want to cancel my ticket with pnr no. [protected] journey dated 26/09/2011 of sleeper in chattisgarh samparkranti from bilaspur to nizammudin, so kindly manage to refund the amount...thanx...
                            DEAR SIR,
                            I WANT TO CANCEL MY E-TICKET. AS MY OFFICE ASSISTANT HAS GONE ON LEAVE WITH HIS ID IT IS NOT POSSIBLE. KINDLY CANCEL MY E-TICKET. PNR. NO.- [protected] TRAN.ID-O[protected].DIRK, SHABNUM & RAJDEEP ARE THE NAMES OF PASSENGERS. I SHALL BE GRATEFUL FOR UR HELP &FAVOUR.
                            REGARDS. RAJDEEP.
                            i want cancel my e- ticket pnr no [protected] id [protected] my e mail id [protected]@gmail.com date 10/10/2011 time 6.15am from chennai to erode
                            i want to cancel my e-ticket pnr no [protected] id [protected] 9(tatkal) journey dated 11/10/2011 of sleeper mangalore express from kollam to kozhikkode, so kindly manage to refund the amount...thanx..
                            kindly cancel my e ticket pnr no [protected] id [protected] date 14 OCT, 2011 time 6am train no. n name 12859/gitanjali exp from mumbai CST to GONDIA JN so please cancel my ticket n give me d refund
                            DEAR SIR,
                            MY PNR NUMBER IS [protected], MY DATE OF JOUNEY IS ON 27/12/2011, MORNING 11.30AM
                            AND MY TRANSACTION ID IS [protected],
                            I APPLIED TATKAL TICKET but it is in W/L69(NOT CONFIRMED), FROM NEW DELHI TO VIJAYAWADA BY KERALA EXPRESS,
                            I USED MY PAN CARD NUMBER FOR PROOF- DAIPS1897E
                            I WANT MY MONEY BACK, AND ITS TRANSACTION DETAILS,
                            PLEASE REPLY ME TO MY MAIL AS EARLY AS POSSIBLE SIR
                            [protected]@gmail.com
                            Sir,
                            On 05.01.12 I booked e-tickets for my 6 family members (Howrah to Puri, Puri Express, for 25.01.12) vide PNR NO. [protected], the same was cancelled by you as it was not confirmed. You have refund Rs.1344.00 (Transaction ID [protected]) against booking amount of Rs.1474.00. Kindly confirm for less payment & refund the balance amount.

                            regards

                            Dipak Das
                            i want to cancelled the eticket booked by yaatra.com. and refund to be deposited in amy account. TRAIN DEPRTURE IS TODAY AT 16.00 HRS
                            Please help.
                            Details ARE AS FOLLOWS.
                            ref. no. 42PEFE
                            pnr no. [protected]
                            nMAE: mANISHA bARASKAR
                            i want to cancel my e-ticket pnr no [protected] journey dated 25/02/2012 of sleeper pune (GOA eXP.)from pune To GOA, so kindly manage to refund the amount...thanx..

                            rEF. nO. 42PEWE
                            cancelled my ticket pnr no.[protected] / [protected] i for got my password pl do the same and confirm in my e-mail id is shama.[protected]@rediffmail.com
                            I WANT TO CANCEL MY E-TICKET PNR NO:[protected] MY TRANSACTION ID [protected] DATE OF JURNEY 22.03.2012 RAVIKUMAR
                            I WANT CANCEL MY E-TICKET PNR. NO. [protected] ID.[protected] MY E-MAIL ID. [protected]@yahoo.in. AND DATE OF JOURNEY 20.04.2012 FM. SMO. TO KGLE
                            I want to cancel my daughter e-ticket PNR No - [protected], Train : 12245, DOJ- 29-04.2012, 3 AC, HWH To YPR, Name- Miss Shivangini Singh, Age-24. Please arrange to refund the cancellation proceeds at the earliest.
                            Regards,

                            Rajiv Singh

                            Cancellation of E-Ticket — Cancellation of E-Ticket

                            My ticket can not cancelled due to chart preparation.
                            Hence cancel my ticket.
                            Pnr no:[protected]
                            date of journey:[protected]
                            train no:22682 (MYSORE EXPRESS)
                            please cancel my e-ticket as soon as possible.
                            reply to my e-mail add:-maddyraj.[protected]@gmail.com
                            i want to cancel my ticket with pnr no. [protected] journey dated 25/6/2012 of 3AC in JHELUM EXPRESS from Kopargaon to New Delhi, so kindly manage to refund the amount...thanx...
                            I WANT TO CANCEL MY E-TICKET PNR NO:[protected] MY TRANSACTION ID [protected]DATE OF JOURNEY 25.06.2012 .
                            AMAR
                            i want to cancel my eticket my pnr no-[protected].
                            Sir, I am vivek mittal. My PNR No-[protected], journey date[protected] from Raipur to Ambikapur. Sir, i am not able to cancel my ticket as my id is freezed. So please do it for me. I have given my driving licence as my id proof . ID No-V/10935/R. THANKS
                            I want to cancel my etickets booked on 15-2-12
                            because, i had booked 6 tickets from VSG to Bangalore. date of journey 26-6-12. out of 6 tickets one ticket only confirmed.remainong 5 tickets are not confirmed. so please refund the same please. details of passengers. sl no.2. vinothkumar age 24, manikandeeswaran age 47, jalakandeeswaran 36, sumathi age 30, shanthi age 38. train no. 02779. PNR NO.[protected].. tRANSACTION id no.[protected]
                            i want to cancel my e ticket pnr no-[protected] train no 12834 of 2nd ac ...dated 1/8/2012 please cancel ticket fr both the passanger
                            1. kushal dadhich m-20 and nitu dadhich f-20 .. PLEASE DO THE NEEDFUL AND CONFORM. my mail is [protected]@GMAIL.COM
                            Respected Sir,
                            I have booked a journey ticket on 12/08/12 from my personal IRCTC id to travel from KPY to TIR on 14/08/12(PNR No:[protected], Transaction ID:[protected]) .Since it was a waiting ticket i have booked a tatkal ticket for the same journey on 13/08/12 to avail a conformed ticket (PNR No:[protected], Transaction ID:[protected]) .It is sorry to say that i have forgotten to cancel the former ticket in time.The matter was reported to the station master at the boarding station before my journey started and to the TTE in the train.They have advised me to report the same to the concerned authorities.Kindly cancel the non traveled ticket (PNR No:[protected], Transaction ID:[protected]) and refund the amount to my IRCTC transaction account.The inconvenience made by me is regretted.

                            Yours faithfully

                            ABHIJITH M K
                            :
                            sir, i want to cancel my e ticket the pnr number of [protected] the journey date of 27/08/2012 of sleeper class inGOA EXP the train number is 12780 from pune (jn) to MAO the name of the passenger is rakesh.e, i shall be gratefull for ur help& favour .regards rakesh.e &my mail id is [protected]@gmail.com, [protected]@hotmail.com, contact number is[protected], , [protected].
                            Dear sir,

                            I would like to cancell etickets having PNR No. [protected] booked from my registered user name: aarti2110. By mistake i could not open my account. Kindly cancel the tickets having PNR as mentioned above for all the three passengers booked from my account aarti2110 and send a confirmation mail to my email id [protected]@gdcl.in and aram.[protected]@gmail.com. The cancellation proceeds may be credited to my account. You can also send a mail to my other mail id [protected]@yahoo.com and oblige.

                            Regards,


                            Ramanathan A
                            [protected]
                            I WANT TO CANCEL MY E-TICKET, PNR NO[protected] AND TRANSECTION ID[protected]. PASSENGER NAME - NIVETHA T AGE -22, DOJ; 12 SEP 12 FROM KJM TO MAS . KINDLY CANCEL MY E-TICKET & SENT ME TO MY EMAIL [protected]@ gmail.com. Thankyou very much.
                            i want to cancel my e-ticket no pnr no- [protected].id no- [protected]
                            pls cancel my e-ticket...pnr no-[protected], trans id-[protected], pasanger name-kakali mallick, age-28, date of journey-22.10.12, from-ndls, to-sealdah
                            please refund my money in my account as soon as possible, as train is canceled .my pNR NUMBER-[protected].TRAIN NAME-SAMPURNA KRANTI EXPRESS, BOARDING FROM PATNA JUNCTION TO NEW DELHI, DATE OF JOURNEY-6/1/2013.
                            DEAR SIR, AS THE TRAIN IS CANCELLED, PLEASE REFUND MY MONEY IN MY ACCOUNT AS SOON AS POSSIBLE, PNR NO-[protected], TRAIN NAME-SAMPURNA KRANTI, BOARDING FROM PATNA TO NEW DELHI, DATE OF JOURNEY-6/1/2013,
                            I want to cancel my ticket as my account is blocked.
                            pnr-[protected]
                            prabha devi
                            train no- 12295
                            date of journey[protected]


                            cancel my ticket and refund it.
                            [protected]@gmail.com
                            I Want to cancel eticket. PNR no. [protected]
                            i want to cancel eticket. PNR no. [protected]. train no. 11027. DOJ[protected]. CSTM TO DUD.
                            [protected]@irctc.co.in - cancellation of e-ticket
                            balu 4 nani on Jun 17, 2013
                            i wanted cancel my e-ticket pnr no [protected] date of journey 18 jun 13
                            V Ram Reddy male 23 yrs
                            my id was deactivated pl cancel the above mentioned ticket please...
                            request help (Ticket is attached)
                            sir my eticket is not show in railway website, my PNR IS = [protected] and

                            my ID IS =[protected]

                            please show the ticket details and print the my eticket

                            my email id is = [protected]@gmail.com
                            Sir my orchestra c log in id is -eltrofit and due to password problem l m not able to cancel my e- ticket so kindly do the needful. Ticket details are below mentioned.

                            Date of journey- 8 sep 2013
                            Pnr no.- [protected]
                            Class-ac lll
                            name- pratul srivastava
                            Age-29
                            From- Bbk to Ludhiana
                            Train- saheed express

                            Do it at the earliest... thanks n regards
                            Hello Sir,

                            I have booked ticket and Pnr status is [protected] and my transaction id is [protected]. The reason to cancel the ticket is that we are not getting the proper information whether the train is cancelled or schedule is change. There is a high alert of flood in Gujarat. so its my request to u that you will look into this matter and will do kindly refund as soon as possible.
                            I booked an e- ticket on 31.5.2014 for travel by Train No.11021 on 5.6.2014 ex Hosur to Madurai under PNR [protected] for two adults. unfortunately it not visible in the booking history which results inability to cancel the same ticket. Moreover there is no other facilities available in IRCTC web site. please help me

                            IRCTC — CANCELLATION OF MY IRCTC REGISTRATION FACILITY REGARDING.

                            SIR, I CAME TO KNOW THAT SOME BODY USING MY IRCTC USERNAME, PASSWORD, E MAIL ID, PHONE NUMBER. PLEASE CANCELL MY PRESENT IRCTC REGISTRATION. SO THAT I WILL AGAIN REGISTER IRCTC NEWLY.

                            tatkal ticket refund

                            this is vital amarnath, i want cancel my tatkal ticket, so plz tell me about refund details.

                            irctc user login id

                            IRCTC - forgot user id and password sir... i forgot my user id and password but i remember my email naqueeb.[protected]@gmail.com. Request help for recovering

                            Not recieved email of registration

                            I have not recieved the email regarding the password...kindly send the registration email at [protected]@yahoo.com

                            Amount not refunded, reason specified is not correct

                            PNR - [protected]; Passenger has not travelled as the ticket was in RAC even after chart is prepared, but TDR status is TDR Repudiate and reason is AS PER CHART, PASSENGER HAS TRAVELLED which is not right.Passenger did not travel at all.
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                              M
                              mandardhavale
                              from Mumbai, Maharashtra
                              Jun 25, 2012
                              Resolved
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                              Resolved

                              Unable to book online Tatkal tickets

                              Address: Pune, Maharashtra

                              Dear Authority,

                              I have couple of complaints against IRCTC online booking service.

                              1. It is observed that the online booking for Tatkal tickets does not take place from 08:00 Hrs to 08:40 Hrs using consumer IDs. However when we approach Agents they are able to get these tickets. For their service we need to pay them additional charges. Please find example : My friend Bhavana Singh was booking ticket from Renigunta...
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                              N
                              navneetsingh15
                              from Bengaluru, Karnataka
                              Jun 25, 2012
                              Resolved
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                              Resolved

                              Address: Karnataka

                              From the past 1 week i have been trying to book railway tickets from delhi to bangalore. But due to ridiculously slow speeds of the irctc server, i am unable to book the ticket. Half the time it says that your session has expired, sometimes it just hangs up.

                              In this cyber age and the IT capital of this world - INDIA, even one basic website is not made properly.

                              I am trying to book tickets for the 25th july, i am taking the screenshots everytime from now on. If my ticket doesnt get booked i will literally take the entire case to a consumer court.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                G
                                GAURAV KUMAR RAI
                                from New Delhi, Delhi
                                Jun 25, 2012
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                                Subject: NOT GETTING E-MAIL FROM IRCTC

                                I have sing up to open an account in irctc. Then I have received a massege that the password will be sent to your email. But the same is not received in my email. but the mobile verification code is come.Please sent the password immediately as I was not be able to booked e-tickets through my User Id. My User Id is "GAURAV3_90" . My Email address is "www.[protected]@yahoo.in". and Mobile No.is [protected].
                                please help me in making my account working.
                                Thanks
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                                  N
                                  nirmalyachakrabarti
                                  from Kolkata, West Bengal
                                  Jun 25, 2012
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                                  Address: North 24 Parganas, West Bengal

                                  sir,
                                  I have a account in irctic.. but i forgot my password. when i gave answer of the security question it showed that my password is reset and sent to my registered email id. but i have not received any email regarding this matter. i have mailed to [protected]@irctc.co.in since yesterday night for several times.. but the problem is not solved yet.. when i am going to sign up an new account mobile verificatin code is sent to my mobile number but no corfirmation email has been sent from irctc website.. so neither i can access my old account nor can create a new one.. so in this matter please do the needful.
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