[Resolved]  Irctc — Mobile Verification Code NOT Received

Address: Chennai, Tamil Nadu

Dear Sir/Madam,

I am a Shubhyatra member.

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

Thanks & Regards,
Vaibhav
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Aug 13, 2020
Complaint marked as Resolved 
Mar 28, 2015
prvdk's response
mobile verification not received
 
62 Comments

Comments

hello sir i created new account mobile [protected] email [protected]@gmil.com but i did not receive otp in my mobile please tell me how to solve this problem i have restart my mobile and normal messaging are working please tell me how to get otp in my mobile.
Respected sir, I have received my otp but varification is not completing... Its loading again and again my number is [protected]
Dear Sir/Madam

My username is aesopm86974. I have recently registered with IRCTC and verified my email successfully. However despite multiple attempts, I still cannot receive OTP on my Hong Kong mobile +[protected]. Please advise how can I resolve this problem?

Your kind assistance is much appreciated
I received my OTP but unable to verify. Please help me.
Username- Triptigulu
when enter OTP for Mobile verification, it is always saying "unable to process" in mobile app and in web page it is going to login page.
I try to get OTP from my mobile Indonesia number, but I don't get it, can somebody help us?
my email : [protected]@gmail.com
id : adityaim1409
Mobile verification code is not received what would I have to do?
Mobile verification code is not received what would I have to do?
Hello!
I struggle to verify my mobile phone for 1, 5 months now. I paid fee for international phone but never received an OTP number. I wrote dozens of mails but only get automatic replies. Does anyone will solve this problem? To charge me it took 5 min but how about make it work? If you are not planning to activate my account why do you offer this service to foreigners? I feel completely cheated and devastated to email with you for 6 weeks. Refund my money!!! Or activate account as promised.
My user id is yaroslava_t, mail [protected]@mail.ru.
I will appreciate your help if anyone there care at all.
geelong2018's reply, Sep 24, 2018
Did your problem got solved ? I also encounter this kind of problem.

OMG.
I'm joining the "didn't receive OTP code" club.

I have the exact same story as Yaroslava Troynich.
I've registered on irctc site, confirmed email address, but can't confirm moblie number.
I've tried to contact support several times but without any success.

I'm going to continue writing to support, however I'm deeply disappointed that even after major upgrade IRCTC had this spring, it simply doesn't work.

Also, support automatization seems to be broken, since it's assigning new ticket to every response I write, even if I mention the ticket Id in the subject field.

My user id is xome4ok,
Support ticket numbers are:
Id:-972667
Id:-973762
Id:-974361
Id:-1098124
Id:-1100660
Id:-1292613
Dear sir,
iam getting the same problem, i have paid 100 rupess also for nri
otp is not getting to my mobile number[protected] oman,
please solve my query and update me please so that i can cancel and book my ticket, eid also there pls..
my user id ------ haroo1
password ----hdy410
mail id-haroon.[protected]@gmail.com

Thanks & Regards,

Mohammed haroon basha

Hello!
I struggle to verify my mobile phone for 3 months now. I paid fee for international phone but never received an mobile OTP number. I sent many mails but only get automatic replies. Does anyone will solve this problem? If you are not planning to activate my account why do you offer this service to foreigners? I feel completely cheated and devastated to email with you. Refund my money!!! Or activate account as promised. I also sent scan copy of my passport.
My user id : raihanbau,
E-mail: [protected]@gmail.com
Mobile & Email verification code are not received
Dear sir/madam,
SAJEEV KUMAR
please resend the mobile verification code on same registered mobile & email user id.

My irctc user id -sajeevekmr
Mob no -- [protected]
email id - [protected]@gmail.com
IRCTC - worst customer service i have ever experienced
Sir/Madam

I am not receiving any SMS regarding OTP for verification on my both mobile numbers. I am registered member of IRCTC with USER ID Dileep2760.

Regards
Dileep Chavan
Mobile verification code not receiving on my mobile numbers.
Hi sir/Medam,
i am bheeema, i have recieve the email verification code. but mobile verfication code is not recieved.
could you please look on this issuse hope i will expect soon to reslove this issue.
My userid: bheema1122
Thanks & Regards
bheema n
Hello sir my mobile no verification code is not received, my irctc user id - ssiivvaa12, my mobile no - [protected]
Dear Sir/Madam,

I am Railway staff

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

Thanks & Regards,
Chandra kant prasad
Dear Sir /Madam,
My name is Vikas Kumar Singh. I have book an ticket on 24th May 2021 at 9:55.06 am and due to personal reason I had to cancelled my ticket of the train Number 05018 from Phulpur to Mumbai LTT and my PNR number is [protected] now after cancellations I'm not receiving any OTP on my registered mobile number i.e [protected] and my money not yet refunded. My alternate number is [protected] and email address is Moiz.[protected]@gmail.com

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