[Resolved]  Kotak Securities — Delay in closing the account and transferring the money

Hi,

I have a Demat account with Kotak securities D Mat A/C No 12968183, Client ID-XNUN7 and saving bank account with Kotak Mahindra Bank, GKII, NewDelhi Branch A/c No.[protected], sole a/c holder.

I have requested to close down my Demat account in June 2008, as per the confirmation mail the same was being closed on 21.07.08. But later on i was informed that my account is not closed, so again i wrote a application for closing of the account and transferring the shares of Powergrid 134 {which I was allotted on Issue} on 26.03.09.I applied for closure with transfer of my holding to my Daughter in law Rachna Sethi's D Mat A/C DP ID No [protected].

As per the information provided to me both the activities will take 1 month time.
Kotak Mahindra Bank, GKII, NewDelhi Branch is telling me today that A/C could not be closed because the Rachna's DP ID No is wrong. I donot know how long the matter will be dragged and how long I have to suffer. I am a retired person and I want the matter to close at the earliest. Instead I am running from pillar to post to sort out the matter. Will you be kind enough to intervene in this matter and make me relieved With Regards, Your Faithfully, Soumyen Mitra, ([protected])
Soumyen Mitra, 357, Narmada Apt, Alaknanda, New Delhi 110019

P. S For Your reference i am attaching the email coomunication with kotak security and a screen short of the demat account in which shares needs to be transferred. so that the demat A/c No. can also be verified.
( I am not able to attach the files, please provide me with a direct email id, so that i will be able mail you the same for your Convenience)