I have not used my Kotak Securities account since[protected] and prior to that also i scarcely used it, have called just 2wice on the help line of Kotak Securities i.e. [protected] before this problem came in my knowledge.
Problem is,
on[protected] i wanted to withdraw all the amount in my trading account but the executive asked me and system also didnt permit me to withdraw 1000 rs that was minimum margin money. so i left 1000 rs in that account now after 1yr and 5 months when i activated my account password to my surprise it was -ve 300 rs . when i checked the ledger there was a deduction of 100 rs /month as 'BG SMS CHGS FOR (month) 2007 and so on. and i lost almost 1900 rs without using the service.
i never subscribed for any such service and when i called the customer care i didnt get any help instead they just talked to me, put the line on hold then disconnected the call then i called the nearest office in netaji subhash place the guy who picked up the phone gave me two helpline no's 66313130, 23314086 when i called, a lady named Megha picked the phone and then she said call after half an hour and so on i have not earned even 1500 rs from the account but have lost 1900rs starting from august 2007 onwards.
kindly help in getting my money back
Regards
sudhir khatri
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