[Resolved]  Kotak Securities — Email Harassment by Kotak Securities

Address: Tamil Nadu

At the offset let me clarify, my name is Anand S from Chennai and iam in noway connected with services of M/s Kotak Securities

My complaint against M/s Kotak Securities, is that they are sending to my email ID contract notes/margin statements which is supposed to reach one of their customer by name Anand Sankar Agarwal to my email id anand.[protected]@sify.com.

I have represented this written mail to them 3 times in last 5 months, details provided below

1. First representation Vide email to kotak securites, they acknowledged it with Ref SR No:1-[protected] dt 12/05/2011. No action was taken, on my reminder mail they just replied stating regret the inconvenience and i need to "bear" with that and simply ignore such mails, till they look into it !!!

After this also I continued getting mails addressed me as "Anand Sankar Agarwal" and this continued on daily basis !!!

Please note - contract note/margin statements is an important document to a shares customer and just see how secured is Kotak in delivering to wrong email addresses !!! Just imagine how much secured is their system and process ???

2. Follow-up representation Vide email to kotak securites, they acknowledged it with Ref SR No:[protected] dt 04/10/2011. No action was taken, on my reminder mail they just replied standard reply stating regret the inconvenience and i need to "bear" with that and simply ignore such mails, till they look into it and rectify !!!

Till today morning iam getting unwarranted contract notes/margin statements.

Kindly help me resolve this throu your forum and its frustrating to further remind to such unprofessional group like M/s Kotak Securities!!!