[Resolved] Kotak Securities — Wrong commitment

sachinnshah

from Ahmedabad, Gujarat

Jun 22, 2012

Address: Ahmedabad, Gujarat

Kotak securities sales persons - Mr. Ruchit Soni had contacted me and promised me for 2 paisa brokerage for intra-day and 20 paisa brokerage for inter-day after my stock transfer from other brokerage firm.

I meet his manager also - I had forgotten his name. He had also promised me for same.

Due to this brokerage issue, I had not done any transaction in shares - After 1 year they are telling me that We will not reduce your brokerage and you can close your account.

I had spend around 5000 Rs on calls and in various affidavits/charges.

Pleas help me resolve my issue and help me in transferring all my shares and mutual funds

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Kotak Securities reviews

View all 385 Kotak Securities Reviews

Comments

Kotak Securities Customer Care

from Mumbai, Maharashtra

Jun 27, 2012

Verified Support

Dear Sachin,

We regret the inconvenience caused. We have already given you a very competitive brokerage rate. Any further reductions are dependent on the volume of trade done by you. As a goodwill gesture, we have reversed the account opening charges. We value your association. Please write to us on ks.[protected]@kotak.com if you have any other queries.

Regards
Team Kotak Securities