My connection request is getting continuously delayed by Mahanagar Gas Limited for last 6 months since application and have further asked me to wait for 2 more months. They have encashed my cheque in May and are extending deadlines on every month basis. This is despite the fact that society has a gas pipeline, and which is going right in front of my kitchen window.
House is in Powai, Chandivali area
BP no:[protected]
1st request after waiting for 4 months : Request no. 1547995 dated: 13 Aug 2013. Assured will get a connection by mid September.
Call Dated: Sep 21, 2013, requested to check by Nov 21, 2013
On asking for giving a contact in higher up, customer care representative denied it. I am planning to reactivate my previous Bharat Gas cylinder connection, if such is a practice followed by these agencies. Please guide on :
i) Higher up contacts email IDs before giving up on this company
ii) Moneyback with legal options to make sure such companies do not fleece customers
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My name is Rose J Quadros & Patrick Quadrus applied for new Gas dtd[protected] bearing Cheue No 105372 and B.P.no[protected].I have made visit at your site office at Mira Road and my resident address as mention New Akashdeep Building, Flat No C/202 2nd floor Trivedi complex Mia station Rd. i had also visited your Kandivali branch with assurance of getting my connection in a week date visited was[protected] again on[protected], last visit was made on 16th Sept and it again promised by 19th sept 2013
and again it was again said they are busy .i am really sorry to ask you whether i will get my connecton or no, if yes than can i get my final date for .
Since 10 months i am just struggling going on and off to your Mira road customer office, how long i still have to wait my connection My contact No Mob.[protected] and [protected] .
Hope you will take care and get my New Gas connection at your earliest my Email add [protected]@hotmail.com
yours truely
Roee Quadros & Patrick A Quadros