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Mahanagar Gas Complaints & Reviews

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Updated: Sep 10, 2024
Complaints 701
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98
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Mahanagar Gas reviews & complaints(701)

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V
VKalambe
Sep 10, 2024
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Reconnection request pending since long

CA No.[protected]
Meter No. [protected]
Sandhya Pawar

My gas connection is disconnected. For reconnecting, I have paid the reconnection charges. Still, the technician has not visited our house to reconnect the gas supply. With kids and elderly at home, it is very difficult to stay without a gas connection...
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S
subhash sule
from Mumbai, Maharashtra
May 13, 2024
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Gas supply disconnection without intimation

Address: N-11, Row House-3, Sector-6,Vashi,400703
Website: mgnl

To-day in the afternoon workers were sent by Sahadeb Shyamal, MGL contractor to do extension work in one of the row houses without any intimation to others (30 row houses residents) of N Row, sector6, vashi
400703.
The gas supply was discontinued from 3.00 pm to-day and still 6.45 pm
the supply remained discontinued.
When talked to one worker Pankaj who was not aware of anything and asked to talk to his boss on...
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T
T Shailesh
Apr 5, 2024
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Inflated bills without merit

Address: Pay & Accounts Building, Ground Floor, Near Family Court, Bandra Kurla Complex, Bandra (East), Mumbai-400051

I am PNG consumer of Mahanagar Gas Limited with connection CA no.[protected] and MGL is charging me with inflated bills f the period June 0223 upto April 2024.

The Gas Consumption Charges rate Per SCM should be multiplied by the actual SCM consumed. However each bill for the above mentioned cycle date s has been inflated with one (1) additional SCM unit per month without merit

Nobody from Mahanagar Gas Limited...
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S
Shy_Iy
from Mumbai, Maharashtra
Feb 14, 2024
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4X increase in gas units and high bill amount

Address: Mumbai

Hi,
I have not used gas frequently since 23rd December 2023 until 31st Dec 2023. Also, I have been out of Mumbai from 1st Jan 2024 to 12th Jan 2024.
Despite this infrequent use and absence, my bill for the period 8th Dec 2023 to 31st Jan 2024 shows 21 units. My earlier billing cycles normally is 4/5 units per two-month cycle for a family of 1-2 individuals. This is shocking.
We request your team to look into it promptly...
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A
Abbee
from Mumbai, Maharashtra
Dec 14, 2023
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MGL Gas Billing

Address: BKC Mumbai
Website: MGL

MGL has failed to deliver bills at the correct address on time. They deliver bills more than 10 days of the bill date and then expect bills to be cleared withing two days. The consumer may be out of town. MGL then imposes an irrational fine for delayed payment...
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I am writing to file a grievance regarding the illegal disconnection of my gas supply. Here are the details:

- **Consumer Account (CA) Number:**[protected]
- **Complainant Name:** Shobha Raut
- **Date of Incident:** 8th December 2023

On 8th December 2023, Patrick Barreto and Anna Barreto (owner) of the flat, without our consent, unlawfully disconnected the gas line. The Mahanagar Gas representative...
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Address: Sector 5 Suryakiran, 43 New Panvel East

I am Sankar Viswanathan

BP No.[protected]

CA No.[protected]

inside our House, PNG connection pipe, Meter yet to be given.
on -7.08.2023, one Mr.Manish came and inspected and informed that connection is possible. Reminder telephoned on 31.08.2023, 21.09.2023, 04.10.2023. to customer care - DOCKET No. 7531272. No response till date,

Please attend immediatelty.t...
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S
Seeta Shinde
Oct 3, 2023
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Meter reading issue

Having issue in meter reading please check as soon as possible...
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J
JS Holidays
from Trimbak, Maharashtra
Aug 11, 2023
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Connection Not Received

Address: Sky Avenue CHS Ltd Sector 34 Kamothe Navi Mumbai

Dear Mahanagar Gas Team,

I hope this message finds you well. I am writing to express our deep concerns regarding the prolonged delay and apparent lack of communication from MGL Officials in regards to the gas connection and pipeline installation at Sky Avenue CHS Ltd, Sector 34, Kamothe, Navi Mumbai.

As you are aware, we were provided with a written assurance that by the end of July, our society would be seamlessly...
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A
Aniwar
Jul 25, 2023
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Extortionate bill

Our last bill amounted to approximately 4189 rs which is extortionate and it is a complete rip off, we opted for the gas pipeline thinking that it would be cheaper than cylinders however it turns out otherwise. please look into this or else I will escalate it further

customer no is[protected].

kindly look into this and get it fixed.

contact me on [protected]@gmail.com...
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S
sudhir manohar dixit
Jul 22, 2023
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Billing at concessional rate

Ca no.[protected]
b p no. [protected]

as i am going abroad request for billing at minimum rental charges...
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K
Kumars511
from Mumbai, Maharashtra
Jul 20, 2023
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Billing dispute

My BP no.[protected]
You have added 1000 rs extra as security deposit
Although I have already paid 6700 rs
This is not fair so remove that amount

Regards
Kumar
[protected]...
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A
AmyBan
from Mumbai, Maharashtra
Jul 19, 2023
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Incorrect Billing - Docket 7334762

The first bill I received from Mahanagar gas was billed from April 2021 but the connection at my home started Dec 2021. I was incorrectly billed for 7 months. I had raised multiple complaints with Mahanagar gas, but all I have is a new docket no. every time and no resolution. latest docket no. - 7334762 I have asked them to give me a revised bill minus the extra charges added for the initial 7 months and to waive off the late fee. But everytime...
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J
JDT
from Mumbai, Maharashtra
Jul 16, 2023
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Excessive Billing + Bill not provided

Address: Isha prasad, Shivaji Park, Dr. M.B.Raut Road

I had written a letter to MGL on 30.05.2023 and given meter reading snapshot showing 00055144. (CA No[protected], BP No. [protected]). My building-Isha Prasad- is slated to go under redevelopment hammer and therefore I vacated my premises on[protected], i.e. next day. Upon request of developer, the meter was decommissioned on 22.06.2023 when the meter reading showed 00055246.
I have now received a payment reminder for Rs. 1, 703 for...
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K
Kiran_Maru
Jul 2, 2023
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Highly charged Bill Amount in 2023

Address: Mira road East, C Cube Building – G-001 & G-102, Harias Dream Park, Mira Bhayandar Road, 401107. LandMark: near vedant school.

Sub : High Bill Amount
Ref : CA No.:[protected]

I am getting charged excessive bills since last 6 months
Further moreover in the month of Jun 2023 they charged excess of 1200/- as arrears ( FYI, there is no outstanding bill from our end, SS attached here with) so please make correction in June month’s bill and send it correct bill to us as soon as possible.
There should be default in meter or Gas...
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K
Kiran_Maru
Jul 2, 2023
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Highly charged Bill Amount

Address: Mira road- east, C Cube Building - G-001 & G-102, Harias Dream Park, Mira Bhayandar Road,401107 LandMark: near Vedant school.
Website: www.mahanagargas.com

Sub : High Bill Amount
Ref : CA No.:[protected]

I am getting charged excessive bills since last 6 months
Further moreover in the month of Jun 2023 they charged excess of 1200/- as arrears ( FYI, there is no outstanding bill from our end) so please make correction in June month’s bill and send it correct bill to us as soon as possible.
There should be default in meter or Gas leakage issue.
br...
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V
vinimehe
Jun 30, 2023
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High bill amount in my bill for June month

Address: 15/B/66, Manish Nagar, Andheri West, 400053

My bill amount is quiet high for the month of June 2023 CA no[protected] as the house was earlier rented and has been vacated from 30/04/2023 onwards
Being the vacant flat my bill amount raised is rs 1131/-

please look into the matter and reduce the bill accordingly as i need to make the payment before due date i.e. 07/07/2023...
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M
Magduma
Jun 26, 2023
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Gas pipeline- New connection

We have registered our complaint on the Mahanagar Gas pipeline regarding new connection. We called them 8times in a row but no one has turned up.
This is highly unethical and unprofessional. Everytime we call the customer care support they say we will receive a call from superior within 24hrs-48hrs, still we are waiting for the call. There is existing pipeline in the building premises the technician has to come and visit the place...
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M
Magduma
Jun 26, 2023
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Gas pipeline

Address: Mahalaxmi

We registered our complaint on Mahanagar Gas customer number as good as 8times in a row. Everytime we call they take our complaint but do not respond back. We get a patent reply saying within 24hours the team superior will call back but still we are awaiting for their reply.

The technician was supposed to visit the house for new gas connection but its been 3months now no one has turned up. This is quite unethical and unprofessional....
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D
Drth
from Mumbai, Maharashtra
Jun 21, 2023
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CNG connection pending

Address: Plot no 434/15 Rajmata chs Sector-4 Charkop kandivali west Mumbai 400067

Already complain several
Time but no repsonse on connection plz share me escalation matrix where we can complain to your heads.
CA no[protected] BP [protected]
Complain 7170175...
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