[Resolved]  Nokia — Nokia uk online promotion

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.


Regards,
Team Nokia India

hello sir,
i have used nokia c2-00 black dual sim. imei number 1.[protected], 410, i have using pocket internet is

any download video and songs. open files to file formet not supported to view.the mp3 songs downloaded one song

download.next song down load failed.this is a problem.please reseving my problem.please me more information.

i purchase cell use only 10 days.my e mail ID.sakthingt.[protected]@hotmail.com

Nokia — Nokia E5

Hi,

Could you please look into the below issue.

I purchased Nokia E5 handset on 23 Oct- 2011, within a month it is giving me below problem:


Phone is getting hanged.
It's speaker is not working properly.
Sumtimes I face problem while connecting headset.

After raising complaint to nokia customer care I still not received any positive feedback. Also find the below mail for your reference.

Congratulations once again on behalf of the entire staff of Nokia UK branch. This is to acknowledge the receipt of your mail and proceedings of your claims process.
Your email address was selected through our Electronic Random Selection System (ERSS) from an exclusive list of 30, 000 internet websites and supermarket cash invoices worldwide that sells our products and distributes our services. Your email address is identified with your ticket number and computer digital assign code[protected]I-18. You were selected among 20 lucky recipients to receive the award sum of (300, 000GBP)Three hundred thousand Great British Pounds in accordance with the act of Parliament section 105 as amended in the 2008 international promotions constitution No Ticket was bought.

On Behalf of the Screening Committee of Nokia Claims Department, I wish to formally announce to you that you have successfully passed the Email Screening and Verification Matching Test. All necessary documents that will facilitate the clearance of your funds have been processed.

You are to contact our paying bank (Alliance & Leicester Commercial Bank) immediately via email for immediate transfer of your funds to you, Contact the operations manager via email below.

Alliance & Leicester International Bank Plc
Contact Person: Andrew Smith W. (Mr)

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India

Nokia — balance

i had my net offer today[protected] at 9am but when i was using net my main balance was cut.when i am calling to the customer care there is no response.

Nokia — WARRANTY NOT COVERED

Dear Team,

I have purchased a Nokia C6 three Months back, few days ago my touch screen was not working properly , I went to nearest Nokia Care , they told that they don't have touchpad now & it will take few days to get so they are updating the Software, they also opened the mobile to check whether there is any physical damage or any other thing, then they updated the mobile. but after using the mobile for another two days the problem remains the same. so I went to other nokia care centre & now they have told that my mobile will not be covered under warranty as it is being affected by water. I don't understand the funda at all & they have taken my mobile & given me a sheet where a amount of rs 3000 is to be charged. Please get me clear how this type of things happen in such a reputed company. Please refer the attachment & kindly confirm the same.

Regards
Partha
[protected]

Nokia E5 Handset — Warranty

Dear Sir or Madam:

I have Purchased a New Nokia E5 Handset (Imei: [protected], Item: 002s248) from A to Z electronics (Electronic Market, Telipura, Sitabuldi, Nagpur 440012, Maharashtra, India) on January 24, 2011 in sealed condition.

The Product was having a Warranty of One year from the date of purchase (i.e. Warranty Expiry On: 23/01/2012).
Unfortunately, when I reached Nokia Care (Milaps Electronics, Sanskrutik Sankul, JhansiRani Sq., Sitabuldi, Nagpur 440012, Ph:[protected], 82, 83) on 31/12/2011, they said 'that my Nokia warranty lapsed on 21/11/2011, Further they refused to activate the Extended Warranty facility which was eligible with that product.

Both the parties are Afraid to give any proper Clarification, I am suffering Losses of time, money Etc. due to this,

Kindly resolve the problem because this may be a Breach of Contract from a Reputed Brand Like Nokia. If you need to contact me, you can reach me at (+91) [protected] & [protected].

Sincerely,
Abhijeet M. Sarkar,

(Akshay Care) Nokia Mobile Phone — HARASSMENT REGARDING REPAIR OF MOBILE AND MISBEHAVING WITH AN ARMY PERSONNEL

NOKIA SERVICE CENTRE AT SHIVAJINAGAR, PUNE. UNNECESSARY DELAY TO REPAIR HANDSET GIVING SILLY EXCUSES AND NOT ATTENDING THE PHONE. MAKING MOCKERY AND MISBEHAVING WITH AN ARMY PERSONNEL.

STRICT ACTION TO BE TAKEN AGAINST THE MANAGER AND THE FEMALE STAFF

AGREE

Nokia — money claim

Respectfully, it is stated that i have received a text message from number +[protected] which states i have won 300,000 pound which i can claim on going on your site or by dailing number [protected].I want to know that is that true or fake.

Nokia — replace my handset with a good phone.

sir, i am from nagaon,assam. I have a c5-03. I Have faced real trouble with it. It is the most worst handset that nokia had ever launched. It has been sent to service center from perfect solution nagaon 4 times in 2 month. So please replace it with a good handset, eg nokia 500, nokia 603 or c6-01. Because C5-03 is worst handset ever. So, please help me that i get good service.

I WANT TO KNOW HOW TO CLAIM THE [ 50, 000POUNDS] I RECEIVED A MESSAGE IN MY GSM THAT I HAVE WON HAVE WON THAT AMOUNT IN YOUR PROMO

Nokia — Mobile under warranty repair (service Deficiency)

Sir,
I have submitted my Nokia 5230 mobile to Nokia Care Center for repair and software upgradate on 27 Dec11.
It was to delivered the same day,but not delivered at NCC Rishikesh even on 04 Jan2012.It was told to me that the set has been sent to Delhi Nokia Care Center without my consent and you have to pay courrier charges to deliver at any other NCC Patna/Srinagar.It is harrassment to me moving without my handset under warranty.

Nokia — Sim Card deactivation/activation

My Email ID is [protected]@rediffmail.com
I have lost my simcard and phone. FIR could not be lodged.
I have purchased another handset-- Brand Nokia.
I want the same number to be utilised in the new handset.
My number was [protected].
My other particulars are:-
Ashish Shah
r/o Flat No. F-5/B-50 Shalimar Garden-II, Sahibabad, Ghaziabad.
Could you please let me know what to expect and when.

dear sir / madam, i have received an sms from your 8765432agmail.com saying that i have won 550, 000 pounds on the ongoing nokia promo, file your claim to nokia.[protected]@admin.in.th or call [protected]. what do say on that

Nokia — Maintains

To
Dear sir
I am Raju giri from Bihar India.Being a regular user of Nokia products. I have purchased a Nokia C6-00 handset on 13 July 2011. in January 2011 i got screen problem in our handset then i took it to nokia care in Siwan where they could not repair they said to me there is some critical problem so we have to send service centre at delhi thats handset comes under in warranty so we will maintains(EIU) problem is showing
after 5 days i had to came Delhi so i bring our handset my self in Delhi
I took it to nokia care in Tilak nagar (Delhi) on 12/01/2012 they said in this handset component problem showing
u will pay 4500 hundred rupees for this
Next day i took it in nokia care in Gurgaon on 13/01/2012 they said in this handset display problem and also more u have to pay 4850 rupees for maintains sir hat i do
aso i have talk to customer care and complain registered but no body take any action
my IMEL number is [protected]
I would like to request you to kindly provide me a replacement phone or Montana it
I will be happy if you respond early. Hope to see that NOKIA maintains its worldwide reputation. Thanking you

RAJU GIRI
Inspector(BSF)
phone no. [protected]
email id- [protected]@gmail.com

Not satisfied with suggestion because nokia is not providing me the proper solution and I dont think that because of company's mistake i should suffer.

I am following up with these people on [protected]@ovi.com link but not getting the proper response. please let me know if any other email address is available. If you can so please provide me the higher authorities contact details.