[Resolved]  Orange Tours And Travels — Improper Boarding point at Chennai

Address: Chennai, Tamil Nadu

The location to pickup the passengers at Koyambedu busstand is not proper,the location given on the ticket is one and the vehicles are parked at a different location, we are sure to miss the bus without the guidance of the local agents there. The agents deliberately don't guide us properly and make us book another ticket if we miss the bus. I was a recent prey to one such incident where in I was made to run from one place to another and meanwhile the bus left the location, when called up the agent on the given number of the ticket they refused to stop and made me re-book through another bus. I had to go through a loss of Rs.900/-. I have made numerous complaints by mail and by phone calls, they hardly respond or refund the amount for their negligence and improper handling, The licensing has to be cancelled and RTA has to take stringent action against such travel agency.