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Orange Tours and Travels Complaints & Reviews

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Updated: Sep 14, 2024
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Orange Tours and Travels reviews & complaints(504)

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F
Farooq1234
Sep 14, 2024
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Bus condition

Bus seat torn bed sheet curtain full dirty not washed...
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sharief095
Jul 19, 2024
Jul 19, 2024
This thread was updated on Jul 19, 2024
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Suffered 12 hrs on - Bangalore to Gudivada trip (12/Jul) with broken AC.

Dear Concern
Throughout the entire 12-hour journey, from Bangalore to Gudivada the air conditioning system on the bus malfunctioned and remained inoperable. This resulted in an uncomfortably hot and stuffy environment for all passengers

To alleviate the stifling heat, I, along with other passengers, requested the driver to open Top emergency exit for ventilation. Unfortunately, the driver refused our request.
br...
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Surajanandh
Jun 2, 2024
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Unfit bus with heavy shocking and noise

Address: Lakdikapul , Hyderabad

Am traveling from Hyderabad to Tirupati on a very professional work.
I booked sleeper bus by checking 4 star rating.
But the bus was shaking heavily with loud noises. My journey was not safe with this bus unfit condition when asked driver about my seat replacement chances he is behaving very rudely. Bus number AP39VC8660 operated by Orange travels...
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V
vijayavula
from Tirupati, Andhra Pradesh
May 29, 2024
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Theft of purse by driver

Address: https://www.orangetravels.in/#/
Website: www.orangetravels.in/#

I am writing to express my deep dissatisfaction and serious concern regarding a distressing incident during my recent journey on your bus service, OT-169, from Hyderabad to Vijayawada on 29/05/2024.

I boarded the bus at 00:20 hrs, and although the journey was smooth, upon arrival in Vijayawada, I discovered that my purse was missing. After a thorough search and with the help of my Apple Tag, I found my purse hidden among old...
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RManoharan
from Pune, Maharashtra
May 1, 2024
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PNR[protected]. Pune- Bangalore 01 May 2024
Bus more than one hour late. All telephone numbers provided by the Company cannot be reached. Bus tracking does not work. No water, Dirty bedsheets, No wifi.
Driver asked me to contact call centre when he was requested for WiFi password. Call centre says ask driver!!!
Very poor quality service.
I want full refund of my money.
Orange Tours and Travels customer support has been notified about the posted complaint.
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    Kavya12345
    from Vijayawada, Andhra Pradesh
    Mar 27, 2024
    Mar 29, 2024
    This thread was updated on Mar 29, 2024
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    bus delayed by 3 hours 15 minutes

    I booked a bus from Bangalore to Vijayawada with Orange Tours and Travels on 27.03.2024. The bus number I travelled in is AR025455 with service number OTT-1047. The bus was supposed to start from Marathahalli at 4:30 PM. They arrived an hour late and then proceeded to stall at the bus stop for another two hours and fifteen minutes. They kept claiming that they were waiting for a passenger. The staff left the bus during most of this duration...
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    Shrikanmt
    Mar 25, 2024
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    Cash Refund

    Address: Kumbar Gali, Homnabad
    Website: www.consumercomplaints.in/new_complaint

    Hi I have booked yesterday one ticket(Passnager Name: Prabhavati, PNR:[protected],
    Bus Number: KA51 AD 1156, This is Bangalore to Homnabad I have booked, but this bus is not complete the journey because of mid of the highway its an small accident happened near Hospete, so passenger have travelled very trouble, please check and refund the amount, I have paid Through Google Pay....
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    ssprasad6699@gmail.com
    Mar 16, 2024
    Mar 16, 2024
    This thread was updated on Mar 16, 2024
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    Driver's negligence OTT124

    Hi, I booked a ticket from rajahmundry to hyderabad on[protected]. Driver stopped the bus for urinals near hyderabad outskirts. Driver drove the bus without counting the passengers. The bus left before I boarded the bus. My 3-year-old son and my luggage remained in the bus. By God's grace a boy gave me lift and we chased the bus. The bus went about 5 kilometers. At that time I was very confused and scared. At the same time, my phone remained...
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    S
    Satheeswari
    from Amalapuram, Andhra Pradesh
    Feb 22, 2024
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    Complaint Regarding Amalapuram orange

    Address: Amalapuram

    I sent Cargo from Amalapuram to madurai on 09/02/2024. Day(19/02/2024) i received with damaged condition. I asked for reason, very worst response got from Amalapuram office agent Srinivas, lot of product's damaged.they are poor handling ...i added proof also...without my permission they opened the boxes which i have packed already and repacked it improperly...they have not use them own even single cello tape...I trust that you will address...
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    Address: CHANNASANDRA, BANGALORE

    PNR:[protected], From: Bangalore to Hyderabad, Boarding Date:[protected] at Time: 09:00 PM, Coach Number: AR024562, Driver Name: PAIDIPAMULA NAGARAJU (7069VJD), Driver Number: [protected],
    Boarding Address: HOPE FARM JUNCTION

    I had booked my Ticket for MERCEDES BENZ MULTI AXLE A/C SLEEPER CLASS but 45 Minutes before Journey got a SMS informing that due to unavoidable circumstances there is a change in the Bus and a Ashok...
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    We traveled with Orange Travels in the Platinum Sleeper class from Hyderabad to Shirdi on February 10th, 2024, with PNR:[protected].

    Our journey commenced from Suchitra, the starting point of the bus. However, upon boarding, the driver promptly identified a technical issue with the bus. Despite attempts by the technical team to rectify the problem, the bus only resumed operation after a delay of 30 minutes. Unfortunately, after...
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    Address: Orange Tours & Travels, Plot No 02-163/NR, Beside METRO Wholesale Supermarket, Suchitra, Hyderabad, Telangana 500067

    We traveled with Orange Travels in the Platinum Sleeper class from Hyderabad to Shirdi on February 10th, 2024, with PNR:[protected].

    Our journey commenced from Suchitra, the starting point of the bus. However, upon boarding, the driver promptly identified a technical issue with the bus. Despite attempts by the technical team to rectify the problem, the bus only resumed operation after a delay of 30 minutes. Unfortunately, after...
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    R
    rajmeriga@gmail.com
    Jan 9, 2024
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    Worst service and worst behaviour

    Address: Bapatla

    Yesterday I am traveling Bangalore to Bapatla in orange travels. That bus sets and service worst and midnight bus suddenly break down, asking to drive and helping man there not responce and talking in worst words is pangers, that's customer number not working and that midnight all in standing in road, after 3 hours in response and providing another bus, that bus also same, worst behavior in drive and helping man night 8:30 I am getting in...
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    G
    Gurunesh
    Jan 6, 2024
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    Poor service and response

    Address: Bangalore

    On Jan 1st night we travelled in your travels from Hyd to BGL.
    We paid double charges (total 4 tickets) to reach our destination. We suppose to reach BGL by 8am, but we reached at 2pm.
    We waited nearly 1.5hr for alternate bus. Finally To reach BGL we travelled in KSRTC upto devanhalli tolgate.
    This is not fair. I lost one day leave and childrens absent for school.
    I never faced such kind of experience in any...
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    V
    Vignesh1896
    from Chennai, Tamil Nadu
    Nov 15, 2023
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    Inside the bus full of rainwater

    It was such an irritating trip in my life I went with told the driver rainwater was coming inside the bus he told me to just go and sleep to raise a complaint I don't mind

    He was off-talking and was completely rude.

    I argued with him I spent 800rs but I did not sleep he told me what I can

    Please request a check with the FC for the bus, I think it was expired please check and resolve it
    br...
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    Address: Hyderabad Lakdipool
    Website: www.oraangetravels.in

    The ticket was booked from Wakkad, to Lakdipool starting on 8th and reaching on 9th
    but the bus failed before 20km Solapur. around 4:00 AM

    the driver was not helpful not able to provide the alternate arrangement to the female passenger
    was a no response from the Orange tours and Travels customer support
    OTT-14
    Mobile number: [protected] / [protected]
    Bus no. AR024198 ( Volvo Multi-Axle...
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    Worst bus service ever. Deserves a negative rating. Never ever book this service. My mother a senior citizen took bus from bangalore to hyderabad. The bus was delayed by over one hour. We tried reaching all the customer care numbers but none got through. So she had to just wait with no clue when the bus will come. The dropping point was madinaguda near orange travels. They abandoned my mother at Shamshadabad which is 45km away from drop off...
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    A
    aditisarsan
    from Hyderabad, Telangana
    Oct 24, 2023
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    Baggage damaged

    Address: hyderabad

    I already given complaint on 3rd oct. on orange bus regarding damage of luggage bag & stuff inside bite by rat in bus, but problem is not solved. no reply from otange travels, no compensation ....
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    F
    Furqan Qaderi
    Oct 11, 2023
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    Orange travels

    It was very bad experience with orange travels. I have booked a ticket for the Nagpur to hyderabad at 10 oct 23. First thing bus start to nagpur one our late and it reach hyderabad two our late than bus driver stop the bus out side of city and go down thet point. Bus will not go inside of city. And they are talking very rudely with me. I had to arrange for go to city. Its very ridiculous. So i recommend to any body who want travel in orange...
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    C
    Chetna Lakshwani
    Oct 9, 2023
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    Urgent look into this

    I am travelling from Bangalore to pune in Orange travels. I really need help, staff is really rude and they behaved very badly.
    I am asking them to stop for washroom since 2 hours but they are not stopping at all. I really need help on this urgently please help....
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