[Resolved]  RechargeItNow.com — Cheating consumers

Vodafone — online recharge failed and money not refunded

i had a recharge on my vodafone numbered [protected] but balance did not come..and it showed transaction faliure .though transaction was failed then also money was deducted from my account which is PNB retail service..as i used my account for the online payment of recharge...what should i do????

Dear Customer,

Thank you for contacting https://www.rechargeitnow.com. It is a pleasure to assist you.

Please provide us the following information:

a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.
We will start looking into the problem as soon as you provide us the above mentioned information.

Regards
Team rechargeitnow.com

RechargeItNow.com — Recharge failure but amount deducted from my account

sir i have recharged my vodaphone number [protected] of Rs 75 with www.rechargeitnow.com my money was deducted from my account but the recharge was not successful, i have complaint it on their site but they are not giving me any response and now its being 18 days and there is not a single response from their side . sir please help , and take some strict step against them. The details of the recharge is as follow:

ORDER DETAILS:
Merchant Site URL : http://www.rechargeitnow.com
Order Number: R[protected] Order Received: Nov 12, 2010
Total Amount : INR (Indian Rupees) 75.00
State Bank of India Debit Card Holder : Ravi Sharma
Billing Address : (As entered by the Customer)
b-34 hari om niwas vijay nagar
Bhopal Madhya Pradesh
462032 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
Customer's IP Address : 122.163.107.44

Recipient's Name : N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recipient's Phone Number :
N/A

Special Instructions :
Payment made for Recharge through rechargeitnow.com

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.75) has been processed from our end and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.


Regards
Team rechargeitnow.com

Rechargeitnow.com — Recharge amount debited twice

We recharged our Sun Direct TV on 23rd Nov, 2010 at 2 PM (Transaction id:[protected] for Rs. 500.00.

The recharge was successful; however, we were charged twice in our credit card. We have already contacted them through their website (rechargeitnow.com) but ended up with no response and wondering whom else should we talk to in this regard.

We may be reached at [protected] or [protected]@yahoo.co.in for further details.

Thank you!

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.500) has been processed from our end for ordre id R[protected] and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.


Regards
Team rechargeitnow.com

Sir,3 days back i had entered my credit cARD NO. AND HAD TRIED TO GET A RECHARGE OF RS.444 DONE BUT I DID NOT GET ANY RECHARGE AND MY ACCOUNT WAS CHARGED WITH RS.444 RUPEES.AND THEY HAVE ALL DETAILS OF MY CARD.I DONT KNOW WHAT TO DO.THEY CAN EVEN MISUSE MAY CARD.

RechargeItNow.com — Deduction Of Charges

Sir,
This is Rajesh Gupta.I had tried to get a recharge of Rs.444 done fromthis particular site.they have taken all the details of my credit card and have charged my account but i didnt recieve any recharge.
Below are the details:
Subscriber ID(Phone no.)-[protected]
Date And Time[protected]:54 PM
Order ID-R[protected]
Payment Gateway-Citibank

I have recharged my videocon D2H on 3 dec 2010, transaction was successful with status recharge failed.

transaction id : 15445344
order id:R[protected]
transaction date 3 dec 2010.
Amount Rs.600/-

Kindly refund the above amount.

Regards
GANESAN

RechargeItNow.com — amount deducted but phone not recharged

Hi i am sadaf khan i recharge my phone from rechargeitnow.com they have deducted 608 rupees from sbi debit card but my phone not recharged yet so please do someting for me and given bellow are details for the recharge
[protected]:16 AM [protected] 10.00 R[protected] CCAVENUE SUCCESS 18294908 FAILURE 122.162.69.232
[protected]:44 AM [protected] 299.00 R[protected] CCAVENUE SUCCESS 18294612 FAILURE 122.162.69.232
[protected]:41 AM [protected] 299.00 R[protected] CCAVENUE FAILURE 0 FAILURE 122.162.69.232
[protected]:24 AM [protected] 79.00 R[protected] CCAVENUE FAILURE 0 FAILURE 122.162.71.116

my contact no is [protected] also please do something for me as i have lost my money and this company is making fraud with all customers who used their website for the first time .
Thanks
Regards
Sadaf khan

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that we have identified your issue and are looking into it. We will process a manual recharge for the same within one working day or a refund will be processed according to our refund policy, in case of refund this credit should be reflected in your account within 10 working days. We will send a separate mail on successful manual recharge or refund as the case may be.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.

Regards
Team rechargeitnow.com

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your query, please be informed that your payment had failed for transaction(Rs.299 & order id-R[protected]) and we did not receive an affirmative from your banking institute regarding your transaction. please get in touch with your bank if the amount is shown debited in your account.

Hope this resolves your query.

Regards
Team rechargeitnow.com

Dear Customer,

Thank you for contacting https://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your query, it is requested you to submit your ticket or query in ESCALATION on our contact us link on our website. The following URL-(http://www.rechargeitnow.com/support.jsp) may be used directly for submitting your query.

We will start looking into the problem as soon as you provide us the above mentioned information.
Regards
Team rechargeitnow.com

RechargeItNow.com — Payment successful but recharge failed

Recharge failed but payment was successful

Subscriber id - [protected]
Order id - R[protected]
Transaction id[protected]
Amount - INR 500
date - 07.02.2011

I am not able to raise ticket from their portal. I sent a mail but, till now i didnt get any response.
Please be aware of this site. i have attached the proof

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.500 & order id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

Yep. same thing happened to me day before yesterday. The recharge amount was same, Rs. 500. In my case, I even sms from IDEA saying that the amount is being updated in my mobile. But the amount was not recharged. I've sent a mail to their grevieance cell, lets see what happens.

Regards,

Prahlad
[protected]@gmail.com

RechargeItNow.com — refund of money

i tried to recharge my mobile on 05/03/2011 but i didnt get recharge & amount of 100 Rs. is deducted from my account.
as per your refund policy my money shold be refund but yet it didnt.
so please refund it to my account.

Details
Order Number: R[protected]
mobile no.[protected]
date-05/03/2011

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.100 & order id-R[protected]) has been processed from our end on 08/03/2011 and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

Let me see what happens in my case. I'm too affected similarly

RechargeItNow.com — Recharge not done

I tried to recharge my reliance for Rs.250 by SBI internet banking. The money got deducted but my mobile has not been recharged.. The transaction id is 97806549. The SBI reference number is 15600999IG45421741 TRANSFER TO [protected]. Kindly refund the amount.
Regards,
Sarada