[Resolved]  RechargeItNow.com — Cheating consumers

Address: East Delhi, Delhi

I have made an online transaction to recharge my Dishtv A/C from rechargeitnow.com recharged through Credit Card date time 1/2/2012 Time 22:59
But Recharge not done in my Dish Tv A/C
subscriber ID [protected]
amount 350.00
order ID D[protected]
payment gateway CITIBANK
payment status SUCCESS
recharge status RECHARGE PROCESSED
IP address 59.180.220.70

.As I confirmed with the bank the transaction has been successfully done. But the amount is not yet credited to my DTH

account. When I call to DishTV costumer care I don't get a proper response from them. I called them at least 10

times for the issue.I request you to guide me on resolving this issue.
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Aug 13, 2020
Complaint marked as Resolved 
 
86 Comments

Comments

RechargeItNow.com — money deducted from my account but did not recharge

Sir, I K.Bharat Bhai from gujrat . Sir on 31/03/2011 i tried to recharge my dishtv VC No. [protected] through www.rechargeitnow.com there is money deducted to my account Rs.980 like silvar sever pack 160 Rs each month and 20 Rs late charge total -980 deducted but dint recharge my dish tv.sir please me help to refund above Rs. to my account.................k bharat bhai
Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.980 & Order id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com
Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your Complaint, it is requested you to submit your ticket in ESCALATION under contact us page. kindly revert all possible details for your transaction.

Please provide us the following information:
a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.
We will start looking into the problem as soon as you provide us the above mentioned information.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.

Regards
Team Rechargeitnow.com
refund of money
i tried to recharge my mobile on 23/04/2011 but i did get recharge & amount of 111 Rs. is deducted from my account.
as per your refund policy my money shold be refund but yet it didnt.
so please refund it to my account.

Details
Order Number: R[protected]
mobile no.[protected]
date-23/04/2011

RechargeItNow.com — money deducted

i have tried to recharge my vodafone cell through my pnb debit card using the site rechargeitnow.com, the money got deducted but i haven't got my recgarge, this happened several times...

RechargeItNow.com — mobile recharge is not

sir I am Kiran I recharge my airtel ([protected]) mobile through recharge it now.com on 08/05/11 the amount of 333/- rupees deduct from my ICICI account till this minute recharge is not successful.
Order Number: R[protected], please help me.

Thanks,
Kiran

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.333 & order id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com
Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your complaint, it is requested you to submit your ticket in ESCALATION under contact us page. Kindly revert all possible details of your transaction.

Please provide us the following information:
a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.
We will start looking into the problem as soon as you provide us the above mentioned information.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.


Regards
Team Rechargeitnow

RechargeItNow.com — Amount paid but no recharge

I requested rechargeitnow.com to recharge my TataSky subscription by Rs 1000 and paid the amount electronically through their order ID No.: R[protected] on 19 May, 2011.

But so far, despite several complaints lodged with their Customer Care, no recharge has been made, nor any communication has been received. There's no contact number or email ID where direct communication can be made to the Customer Care. This is indeed questionable that there's really no way to complain (the email ID provided by the company ([protected]@rechargeitnow.com) is fake because the email sent to them bounces back.

Please help me and guide me how to take action against the company.

Anil Shivdasani
[protected]@live.com
My complaint has been resolved and amount has been credited back to my account.

Thanks
Anil

RechargeItNow.com — No refund of money from "recharge it now " for failed vodafone mobile recharge

I tried to recharge my cell [protected] on 30 june 2011 for INR 222 from web "http://www.rechargeitnow.com/" money got deducted from my credit card account however i have not received any refund till date despite repeated reminders and escalations raised as suggested by the site in case of money deducted and recharge failed, pls help.
Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.222, Order Id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 4-7 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team Rechargeitnow.com

RechargeItNow.com — we have not got his balance

i have to online recharge by the rechargeitnow.com but we have not got his balance..................
Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your complaint, it is requested you to send your query at "[protected]@rechargeitnow.com" .

Please provide us the following information:
a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.

We will start looking into the problem as soon as you provide us the above mentioned information.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.

Regards
Team Rechargeitnow.com

RechargeItNow.com — Amount deducted but never got anything

I was trying to recharge my phone Via www.rechargeitnow.com on 26 Aug 2011 .Mobile No [protected] Via Indusind Net Banking I got my money deducted and also received a failure confirmation .neither i Got SMS .nor email, .i have been keep emailing them about it but neither they contacted me nor i got my money refunded yet.
Please look into this matter and help me out.
It seems like a BIG scam. Plz Do Need Full ASAP

My Complain No:-- [protected]

Thank & regards
Shyamal Sharma
[protected]
Dear Customer,

Regret the inconvenience caused and apologies for the problem faced by you.

Regarding your query, please be informed that we are unable to trace your transaction on the basis of above information given hence it is requested you to please send a separate mail with all recharge details at "[protected]@rechargeitnow.com".

we will get it verified with our team & shall update you once we receive your Mail.

Thanks & Regards
Team Rechargeitnow.com

RechargeItNow.com — Payment Deducted-Recharge not received

This is to inform you that yesterday i.e on 7th Sept i was making my payment for my DTH Service -DISH TV through the website rechareitnow.com.Rs.400 has been deducted. But recharge has not done.Neither got any notification in my mail from Recharge it now. However got notification from bank that 400 has been deducted.

I want my money back. Please let me know how much time will it take.

RechargeItNow.com — Failed Transaction

i tried to recharge my mobile on 12/09/2011 but i didnt get recharge & amount of Rs. 552 is deducted from my account.
as per your refund policy my money shold be refunded but it hasn't yet.
so please refund it to my account or kindly recharge my number with the same amount.

Details
mobile no.[protected]
date-12/09/2011

RechargeItNow.com — Transaction success but recharge failed

Transaction Success but recharge failed(Rechargeitnow.com)

HI today[protected] i have done 2 transactions of rs. 150/- each,
amount has been deducted from my account but butrecharge failed
Please have a look into this matter

here is transaction id :-

1)R44777131c11
2)R44709031c11
mobile DTH 1000 mehbob sistam your shofter

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