[Resolved]  SMR Builders/Flat — Very poor construction/response

Hi,

I purchased a flat from SMR builders. The flat is located at SMR Vinay City, Miyapur, Hyderabad. As per the agreement, they should have handed over the flat on June 2007. But they handed over the flat on October 2007 with poor condition. All the inside walls of the flat is snacky and none of the corner finishing was straight, it was zig-zag. Tiles flooring was dancing and marbles had a cracks. We have been asking them to make the flat to a livable condition since December 5, 2007. They have been delaying the work like anything. Until now the work is not complete. Moreover, there are no safty grills in my flat and we are living in 10th floor with 2 year old kid. The builder is not at all bothered how much pain, suffering we are undergiong. No flat owners in SMR vinay city is satisfied with SMR's construction and the way how they behave towards the customers.

We have contacted the MD, GM, PM, engineers and superviser. No use.

Any suggestions are welcome.
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Aug 13, 2020
Complaint marked as Resolved 
 
143 Comments

Comments

Thank you very much guys! I had made my mind almost to go for it.
After reading this, I dropped it completely. You saved my money and time. Thank you again
Yes. They are real cheaters with no remorse. They do not even care of what is written in agreement. They have delayed to give the flat to me by nearly 30 months. And they are supposed to pay 10k every month as per agreement. Now they say they wont pay as they are not paying anyone. How can they say like that? I am planning to take legal action against them by going to court. I am losing nearly 2.5 lakhs because of them. I rather do charity than losing money from these guys.
It is true that SMR is not a reputed builder, facilities are not managed professionally... I bought a flat in SMR Vinay Fountainhead, Hydernagar. Builder supposed to complete all amenities by long ago but they are not yet completed (Aug 2015). SMR collects huge money for maintenance but maintenance is very poor. Right now we face many problems such as

1. no automatic rescue system in lifts, we have many instances where residents were stuck in lifts for about 30 min. some children fainted unfortunately...
2. security needs lot of improvements
3. internet is pathetic, it is provided by builder/landlord relatives and SMR is not letting in any other professional provider
4. no proper lighting in corridors, cellars, and on streets...
5. house keeping is not good...
6. Seepage is all over.
7. roads got damaged but no repairing...
8. fire fighting system is in place but only for name sake
9. STP is not working... sometimes SMR releases untreated water to flush... totally ...
10. maintenance staff is very rude, they do not know how to behave with people, they are not humans... :(
11. SMR Staff threatens residents if anybody questions their delay in completing works...

we have many more... I think all SMR projects are like this...
SMR fountainhead is in prime locality but even then they are not able to sell for Rs.3200 now,
so better think before purchasing any flat in SMR projects

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