Comments
I had a flight from Jaipur to Kolkata that departs at 7:00pm. 2hours before the departure I called up their toll free number [protected]. There is an automated teller on the line that accepts the date and flight number and tells you the departure time. The teller mentioned the flight was at 1918hrs. On the basis of this, I reached the Airport around 6:30pm. This time the security checks were going on, and the SpiceJet counter was closed. They were not allowing any check-ins. The flight was on schedule to depart at 7PM.
I had to get the next days ticket which was pretty expensive, 5400/-. They agreed to favor me and adjust the amount I already paid, which was 2700/- only with additional 750/- charges for the adjustment/transaction fee.
I endedup paying alot just because of the faulty teller. This is disappointing.
I had to get the next days ticket which was pretty expensive, 5400/-. They agreed to favor me and adjust the amount I already paid, which was 2700/- only with additional 750/- charges for the adjustment/transaction fee.
I endedup paying alot just because of the faulty teller. This is disappointing.
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Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
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Tax refunds of low cost airlines — Tax refunds of low cost airlines
Is it legal for low cost airlines to refuse refund of govt taxes on booking cancellation and provide only a credit note to a customer ? Its tax, so they cant retain the tax amount with them and force a customer to fly with them again later to utilise the amount or lose it.