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SpiceJet Complaints & Reviews

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Updated: Jan 8, 2025

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SpiceJet reviews & complaints(3443)

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On 23 April 2024 I purchased a flight from Varanasi to Jaipur for 4 passengers on 29 November 2024. Booking # FFU1SA for INR 41, 628 paid via my Visa credit card.
Then on 17 November 2024, Spicejet did cancel the flight and offered a refund.
Now after many emails back and forth to [protected]@spicejet.com since 3 December 2024 (Case Number[protected], I am being told that I need to provide bank account details from an India...

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I bought ticket for CCU-DEL ( PNR UEHJKW) .I purchased Rs.760 and Rs. 515 add on seat (2 times). The preferred seat is not showing in the ticket for Ms. Sudakshina Ghosh even after paying 2 times.
Please investigate and refund the balance amount to me....

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Address: Flat no 272, The landmark CGHS, Plot no 7, Sector 51, Gurgaon-122001

I Book flight PNR No LFHKQD/ SG, Sat, Sep. 28, 2024 for Delhi to Phuket. Flight had been cancelled 4 day before departure by Spice jet. Now even after 1 month no of email has been sent, but spice jet is not refunding my money....

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Flight out of Delhi SG193. Should have left 10.10. Left at 4.40 (airborne)
Landed 6 PM Was out of airport by 7 PM.
Staff said they would provide refreshments but all we got was a noodle soup for a 7 plus hour delay.
On top of that my luggage was damage
Also could not do a web check in and there is no information from where the flight leaves.
I traveled to IGi Terminal 3 and had to take a second ola taxi...

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Dear Sir/Madam,

I am writing to file a formal complaint against SpiceJet Airways regarding an **8-hour delay** on my flight from Mumbai to Delhi on **[9th September 2024l]**, Flight Number **[Flight Number SG-8158]**. This extended delay caused significant inconvenience, and the situation was exacerbated by the **rude behavior** of the airline staff.

The staff at the airport were not only unhelpful but also...

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I am writing to express my disappointment regarding a recent experience with your airline. My flight [124] scheduled for 29 June 2024 from Leh to Delhi] was delayed significantly. Despite this inconvenience, I was further distressed to learn that instead of issuing tickets for the same flight, I was rebooked on another flight (126), and I was told that flight was overloaded so we are shifting you to another flight.
This change has...

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Address: 1.Spicejet 2.TRACKBUDGET TOURS AND TRAVELS PVT LTD 909-910, KRISHNA APRA BUSINESS SQ, NSP, PITAMPURA

This is regarding cancellation of flight SG-8946, for which I raised concern through mail on 1st June2024. I've received my ticket booking amount of Rs 20808/-, after deduction of 1400/- convenience fee even after knowing the fact that it was not only caused inconvenience but also a loss of 9885/- as the rebooking of ticket for same date journey. (screenshots attached) .
As a customer who paid advance and booked his journey, isn't...

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Address: Gurugram, Haryana, India

Date : 14 June 2024
Flight no : SG842
Time : 5:10 PM
PNR : IKZ94B
Passenger : Pranai Gurung
Boarding from : Bagdogra to New Delhi

I had one carryon bag which had some gift that was fragile. The carry on bag weighed about 10kg and it was well within the limit as far as size was concerned. I had a backpack. I am a working musician and we usually carry our guitar as carryon and a small backpack....

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I booked a flight ticket from Dubai to Ahmedabad on 28 june 2024 Flight SG 16.

My name is Punit Ruparel & used the same email address for booking from the website but didn't get any confirmation.

I raised concern to [protected]@spicejet.com and [protected]@spicejet.com email address but didn't get any response except system generated messages.

I called the help center two times but didn't get any proper resolution except this email address.

Now my money is stuck, and I am not able to book another flight ticket unless & until i get any resolution because otherwise you people don't give any refund on tickets.

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Address: Al Nahda Dubai

Dear SpiceJet Team,

I hope this message finds you well. I am writing to express my disappointment and frustration regarding my recent experience with SpiceJet Airlines.

On [29-May-24], I traveled with SpiceJet from [Dubai T-1] to [Jaipur T1], Flight [SG-58]. Unfortunately, upon arrival, my luggage did not appear on the carousel as expected. Despite waiting for an extended period and following the necessary procedures...

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Dear SpiceJet,
I hope this message finds you well. I am writing to formally lodge a complaint regarding an unfortunate experience we had during our recent flight with SpiceJet on SG51 from Pune Airport to Dubai International Airport on 28th May 2024
Upon arrival at the boarding gate, we were informed that our luggage was over the weight limit. Despite our request to dispose of the excess items, we were forcefully made to pay...

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I hope this email finds you well. I am writing to express my disappointment and frustration regarding my recent experience with SpiceJet flight SG 529 from Bangalore to Delhi on May 26, 2024.

At the time of boarding, I was informed that my cabin baggage exceeded the weight limit, and I was asked to pay ₹7200. While I understand the need for adhering to baggage policies, the manner in which this situation was handled left...

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I Firdoos Ahmad Malik Advocate Jammu and Kashmir High Court. I cinfirmed two tickets on 30.04.2024 from Srinagar international Airport to Delhi under PNR No. UF5GFT which was scheduled to depart at 10:10 AM and its arrival time was 11:50 AM. I was alloted seat No 21 A and 21 B. We were asked to board at 09:50 Am and all the passengers boarded at 10:10 AM. Thereafter we were made to sit on our alloted chairs for an hour without any specific...

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Today (15/04/2024)I booked a ticket from Spice jet online on 25/05/2024 from Dubai to CCJ. the payment for the ticket was deducted from my account but the Ticket not issued....

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Address: F/007,ALAKANANDA APPARTMENT,

Attached Screenshot of the refund confirmation but not received please help to trace...

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Sir,
During check in at mumbai airport under pnr number X8PWFY the spicejet employee charge me 1100 for cabin bag after my humble request
So kindly have a look and revert accordingly

Customer name
Manzoor Ahmad Reshi
[protected]
Mum to Sxr on 26/02/2024...

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Address: Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028

Hi,
On 10 Feburary 2024, I had a flight number SG111, PNR -OGB88N/ SG from Mumbai to delhi with a departure time of 22:55. By the time, I reached the Airport it was informed to me that flight got delayed due to operational reason and departure time changed to next day 11 FEB 2024 on 02:00AM.

After meeting the SpiceJet staff, I requested for lounge access & refreshments as the delay time was about 3 hrs, but they denied....

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Address: India

I booked a ticket on 19th of December 2023 for CCU-BLR flight scheduled on 21st of December 2023. I was already scheduled to visit doctor as my mother's health was not good. After visiting the doctor and within 2 hours of making the booking, I called the airline for cancelation and i was provided 2 options - either to go for a cancelation or to reschedule for other day. Since i was not clear with my mother's surgery date, I was suggested...

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Address: Rajarhat Road Newtown Kolkata

Flight has Scheduled Departure at 20.10 pm from BLR, Bengaluru.
At 6 pm, spicejet announced reschedulement of flight for 22.00 pm to avoid extra expense considering 110 minutes delay.

The flight actually started at 23.00 pm from Bengaluru which is 170 minutes delayed.
At same airport indigo arranged basic amenities and necessary services to passengers for actual delay but SG517 carried multiple medical patients,...

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Address: green valley appt siliguri

No positive timing given by passangers of spicejet even flight already lates by 5 hours
fLIGHT SG -8904 DATE - 14 JANUARY 2024 TIMING 11.05AM departs but delayed by around 5 hours and no meal no customer support.
spicejet staff miss ruby sharma ( id - 129083) behavior very bad even i have recording also .
ground services cse given in return with stamp and sign of 2hours delayed only but actual time of delays is 5 house...

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