DEAR SIR/MADAM
FIRST OF ALL CONGRATS FOR THE 3RD ANNIVERSARY TO YOUR TEAM...
SECONDLY I M VERY DIS HEARTED, I ALWAYS FLY FROM SPICEJET, MY ALL FAMILY FLY FROM SPICEJET.
I HAVE ATTACHED MY TICKET WITH MY MAIL PNR NO IS SDSVLE
THIS IS TO INFORM YOU, THAT I MADE A BOOKING ON 24TH MAY FROM YOUR SITE DELHI TO CHENNAI WITH BASIC FARE 699.00
THE FARE WAS ZERO ON 22ND OF MAY 23RD OF MAY AND WHEN I MADE MY PLAN THE FARE WAS 699.00 ON 24TH. I ACCEPTED, I CALLED CUSTOMER CARE EXCECUTIVE, SHE ALSO SAID THAT ZERO FARE OR RS3 FARE IS NOT AVAILABLE IN SEPT 2008. SO THERE WAS NO OPTION LEFT, I BOOKED MY TICKET WITH 2 PASSENGERS AND 1 INFANT WITH FARE 699.00, AND TODAY AGAIN FARE IS RS 3 ON 8TH SEPT 2008 . I BOOKED MY TICKET 4 MONTHS PRIOR FROM DEPARTURE, AND THIS IS THE BENIFIT WHICH I GOT TO BOOK EARLY AND SAVE EARLY ...I CALLED AGAIN TODAY TO YOUR EXECUTIVE, HE ALSO SAID THAT FARES ARE DYNAMIC, THERE CAN BE CHANGES ANY TIME, WHAT AN ANSWER? WOW...I PAID 1400 RS MORE FOR THE SAME FLIEGHT ON THE SAME DAY...IS THIS THE WAY TO MAKE CUSTOMERS...BUT BEFORE THIS I ALWAYS PREFERD SPICEJET AND ADVERTISED FOR SPICEJET THAT GO IN SPICEJET ALWAYS, AND FOR ME WHAT I GOT A REWARD OF RS 1398.00 TO BOOK EARLY TICKETS PAY MORE, ...(BOOK EARLY PAY MORE)
I REQUEST YOU TO REFUND BACK MY EXCESS FARE ...AT YOUR EARLIEST
THANKING YOU
AJAY MAKHIJA
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Spice jet airlines, India — Incorrect charges
I bought a return ticket for two from spicejet for journey fm Delhi to Coimbatore and back. The payment was made through credit card and the company by charged me twice for the ticket amount. The excess amount charged was returned the next day, but in the mean time my credit limit on the card was exceeded due this over charging of nearly 23, 000/-. Because of this my creidt card company charged me 500/- for overcredit, for which spicejet refuses to accept any responsibility. I find this pretty funny. Could you please look into the matter. Regards Mr M S Sehrawat.