[Resolved]  State Bank of India — A/c setteled by ur exective but they dont give the letter (mr. sarvesh,head amritsar)

this is my 1year history of credit card....

Date: Thu, 10 Jan 2008 07:04:16 -0800 (PST)
From: "rahul h2" <[protected]@yahoo.com>
[protected]@rediffmail.com
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Subject: A/c setteled by ur exective but they dont give the letter (mr. sarvesh,head amritsar)
To: head.[protected]@ge.com, feedback.[protected]@ge.com
Dear Sir
My self is rahul kapoor and me credit card a/c number is[protected].Mr. sarvesh([protected]) setteled my a/c in rs 23000 and i gave the chq of rs 10000+13000 in dec07 but rs10000 is cleared from my bank and 13000 is bal.now i request to mr sarvesh (head amritsar)so many times that please give me the settelement letter but now they ignore me.today i already log a call number [protected].i already have hdfc card from last 2years his service is very good.
Sir this is third time that ur exective promise me and they dont fulfill.please action on them or call me i will tell u my history of a/c.my contact numbers are [protected], [protected],

i know that SBI is good group but i think i[censored] have that kind of peaple so that customers are not satisfy.in amritsar there are lots of complaints againt ur exective pls help me so that i will pay the charges of sbi card.plz call me or mail me i wait response from ur side
thanks
sbi a/c number[protected]


Rahul Kapoor
[protected]
Date: Tue, 15 May 2007 04:10:55 -0700 (PDT)
From: "rahul h2" <[protected]@yahoo.com>
Subject: Fwd: 11000 waiver given by collection agent........................
To: head.[protected]@ge.com
CC: feedback.[protected]@ge.com

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Dear Sir
plz do the needful becoz i still dont received any call from exective only received mail that u pay 11000apx amount plz clear that i want to settelled my card..plz call from ur exective so that we clear all issue and made payments........


Note: forwarded message attached.


Rahul Kapoor
[protected]
[protected]


[protected][protected][protected][protected]
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Forwarded Message

Date: Mon, 23 Apr 2007 23:20:29 -0700 (PDT)
From: "rahul h2" <[protected]@yahoo.com>
Subject: Fwd: 11000 waiver given by collection agent........................
To: head.[protected]@ge.com
CC: feedback.[protected]@ge.com

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Dear Sir
Yesterday i mail u regarding clear balance but then i hold the chq in my bank .today i call ur customer care executive and forward complaint {[protected]} but still i don't received call from ur side so that i stop my chq...
in future i request u plz call me from ur reputed officer so that i clear all problems
i stop my chq there is only reason that ur dept. not care our customer bacoz this is my 4th mail and u cant reply me i dont know why????????????????????????????
STILL WAIT FOR REPLY....................
thanks


Rahul Kapoor
[protected]
[protected]


[protected][protected][protected][protected]
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Forwarded Message

Date: Mon, 23 Apr 2007 00:24:24 -0700 (PDT)
From: "rahul h2" <[protected]@yahoo.com>
Subject: Fwd: 11000 waiver given by collection agent........................
To: head.[protected]@ge.com
CC: feedback.[protected]@ge.com

HTML Attachment [ Scan and Save to Computer ]

Dear Sir
plz do the needfull now chq are clear from my bank{50000}.as commitment from ur exective now i dont pay bal amount and use card{commited by amit}.plz provide solution ...................


Rahul Kapoor
[protected]
[protected]


[protected][protected][protected][protected]
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Forwarded Message

Date: Fri, 20 Apr 2007 10:49:21 -0700 (PDT)
From: "rahul h2" <[protected]@yahoo.com>
Subject: Fwd: 11000 waiver given by collection agent........................
To: head.[protected]@ge.com
CC: feedback.[protected]@ge.com

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Dear Sir
plz do the needful.i m still wait ur reply?????????????

Note: forwarded message attached.


Rahul Kapoor
[protected]
[protected]


[protected][protected][protected][protected]
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Forwarded Message

Date: Thu, 19 Apr 2007 03:56:35 -0700 (PDT)
From: "rahul h2" <[protected]@yahoo.com>
Subject: Fwd: 11000 waiver given by collection agent........................
To: feedback.[protected]@ge.com
CC: "rahul kapoor" <[protected]@rediffmail.com>

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To SBI Credit Card


Dear
my self is rahul kapoor and my SBI card no.[protected].dated 12-4-07 I received call from [protected].Mr amit {payment assistance}told me about my outstanding and provide 11000 cash waiver on my outstanding and ur card is also countinue.ur executive rajiv {city master local agency}agree to give me offer. On same day I give 2chq {25000, 25000} receipt no.7941971, 70.
and call to ur customer care request no.[protected] {mansi told me that not such offer available for u }
now pls tell me why i clear the chq from my bank and if that person have rights to call customer and provide such offers then why ur exective told me that person {amit}false....in future i never give u more amount........
plz call me abt this matter[protected],[protected].. and also send scanning of receipt and in chq backside ur exective signature on line{all dues clear till 5-5-07} ..........





Rahul Kapoor
[protected]
[protected]


[protected][protected][protected][protected]
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Forwarded Message

Date: Thu, 19 Apr 2007 03:42:16 -0700 (PDT)
From: "rahul h2" <[protected]@yahoo.com>
Subject: 11000 waiver given by collection agent........................
To: feedback.[protected]@ge.com
CC: "rahul kapoor" <[protected]@rediffmail.com>

HTML Attachment [ Scan and Save to Computer ]

Dear
my self is rahul kapoor and my SBI card no.[protected].dated 12-4-07 i received call grom[protected].Mr amit {payment assistence}told me about my outstanding and provide 11000 cash waiver on my outstanding and ur card is also countinue.ur exective rajiv {city master local agency}agree to give me offer.on same day i give 2chq {25000,25000}receipt no.7941971,70.
and call to ur customer care request no.[protected] {mansi told me that not such offer avaible for u }
now pls tell me why i clear the chq from my bank and if that person have rights to call customer and provide such offers then why ur exective told me that person {amit}false....in future i never give u more amount........
plz call me abt this matter[protected],[protected].. and also send scanning of receipt and in chq bachside ur exective signature on line{all dues clear till 5-5-07} ..........


Rahul Kapoor
[protected]
[protected]

SBI Credit Card — waiver committed by executive but still not posted

i already post this compliant in consumer complaint form{delhi} or world consumer board.
Dear Sir
i again mail u regarding this issue becoz i received reply from ur side but i m not satisfy.i want to tell or want 1 question that i[censored]r sr. exective or collection exective committed to give waiver of late payment charges .in ur reply u told me that u dont pay the charges continuously but u dint give me the answer regarding wrong commitment by Ur executive {i already mention her name and contact number}
sir
i know that Sib group is very good group but the employee of the Sib group dent seen good.i want to clear the outstanding of credit card but only i want 1thing that Pl clear this issue.so that i continue to enjoy the services of Sib.
now my total bill is 3000 so Pl call me regarding this problem so that i clear the outstanding.


Dear Sir{last mail to Sib}

I have an SIB credit card no.[protected] on the name of Am it Aurora.
From the start of the card I have faced problem of receiving statement but after all the problems I have paid all the payments.when I have not received the statements In April,May ,June 2007.Your Sen. Ex Miss Ne ha Sexing([protected]) has call me to pay the full & final payment Of Rs 950. I have given a cheque of Rs.950 to your collection executive Mr. Ajay([protected]) and he told me to write full and final payment on the back side of the cheque.Miss Ne ha sexing told me there is no any money pending to you but after that your customer care has shown of outstanding of rs.2000 in my account.My all the money has paid this is the money is only the late payment charges.i have not used the credit card from last six months.Please do the needful.

Thanks & regards
Am it Aurora
[protected]

i already post this compliant in consumer complaint form{delhi} or world consumer board.
Dear Sir
i again mail u regarding this issue becoz i received reply from ur side but i m not satisfy.i want to tell or want 1 question that i[censored]r sr. exective or collection exective committed to give waiver of late payment charges .in ur reply u told me that u dont pay the charges continuously but u dint give me the answer regarding wrong commitment by Ur executive {i already mention her name and contact number}
sir
i know that Sib group is very good group but the employee of the Sib group dent seen good.i want to clear the outstanding of credit card but only i want 1thing that Pl clear this issue.so that i continue to enjoy the services of Sib.
now my total bill is 3000 so Pl call me regarding this problem so that i clear the outstanding.


Dear Sir{last mail to Sib}

I have an SIB credit card no.[protected] on the name of Am it Aurora.
From the start of the card I have faced problem of receiving statement but after all the problems I have paid all the payments.when I have not received the statements In April,May ,June 2007.Your Sen. Ex Miss Ne ha Sexing([protected]) has call me to pay the full & final payment Of Rs 950. I have given a cheque of Rs.950 to your collection executive Mr. Ajay([protected]) and he told me to write full and final payment on the back side of the cheque.Miss Ne ha sexing told me there is no any money pending to you but after that your customer care has shown of outstanding of rs.2000 in my account.My all the money has paid this is the money is only the late payment charges.i have not used the credit card from last six months.Please do the needful.

Thanks & regards
Am it Aurora
[protected]

Dear Sir,
Thanks for reversal of overlimit charges . But again statemnt which i recd dated 03 jan 2008 which is showing extra charges for let fees amounted to Rs. 438.79 , Insurance administration charges of Rs. 22.47,Intrest charges on Purchases Rs. 898.06 . I am not going to pay any extra charges as promise by you.
So,do the reversal of extra charges & send me new statement for this month on my address.

My card no. is [protected].

Rgds,

Rajeev Tulshyan.

Dear Sir,
Thanks for reversal of overlimit charges . But again i recd statement dated 03 jan 2008 which is showing extra charges for let fees amounted to Rs. 438.79 , Insurance administration charges of Rs. 22.47,Intrest charges on Purchases Rs. 898.06 .I am not going to pay any extra charges as promise by you that you will not chrage me any extra charges. But again & again you are doing this.
So,do the reversal of extra charges & send me new statement for this month after reversal of this extra chrages on my address given as below:-
M/s kennington Fabrics Pvt. Ltd.
111,1st Flr, Bhavani chamber, Kedarmal Road, Malad(East), Mumbai-400097.

My card no. is [protected].

Rgds,

Rajeev Tulshyan.

Sub: Renewal of SBI Credit Card No. [protected] in the name of JOSEPH V.T.

Dear Sir,

I request you to kindly release the renewal credit card. At present the card is not working. 8 months before you had sent the Credit card after renewal at my address. But at that time unfortunately I was in Kerala, so the same has been undelivered and returned to you.

After that, 2 / 3 times I had contacted to your Executive at the SBI helpline numbers but till date I could not get any response from your end.

Therefore, I request you to kindly look into the matter and arrange to send the renewed credit card at an early date. Please note that I need only ONE CARD in my name and don’t send the Addl. Card and also do not want any Insurance. The addl. card is presently not useful for me.

The credit card may please be send at the address given below:

JOSEPH V.T.
Innovation Wing, City Montessori School,
10-C, Station Road,
Lucknow-226 001 (U.P.)

Thanking you,

Joseph V.T.

Mob.: [protected]

e-mail: rojan.[protected]@yahoo.com

D.O.B. 10.12.1958

SBI Credit Card — didnot receive credit card but received statement

I didnot receive my credit card but received a credit card statement mentioning my credit card no.[protected], I called to your customer care 3times ,yesterday(5/2/08) also i called ,I didnot get any satisfactory reply.I have already told noted down my office address :-197 communications,first floor,Devika Towers,Nehru Place,New Delhi-110019,My extension no. +[protected] ,where i want my credit card.This address i have already noted down on the month of December. So either send me the credit card or block(deactivate) my card.Please reply me on both cases on by sms on my cell no. [protected]and also in my e-mail i-d on today 6/2/08

Sub: Renewal of SBI Credit Card No. [protected] in the name of JOSEPH V.T.

Dear Sir,

I request you to kindly release the renewal credit card. At present the card is not working. 8 months before you had sent the Credit card after renewal at my address. But at that time unfortunately I was in Kerala, so the same has been undelivered and returned to you.

After that, 2 / 3 times I had contacted to your Executive at the SBI helpline numbers but till date I could not get any response from your end.

Therefore, I request you to kindly look into the matter and arrange to send the renewed credit card at an early date. Please note that I need only ONE CARD in my name and don’t send the Addl. Card and also do not want any Insurance. The addl. card is presently not useful for me.

The credit card may please be send at the address given below:

JOSEPH V.T.
Innovation Wing, City Montessori School,
10-C, Station Road,
Lucknow-226 001 (U.P.)

Thanking you,

Joseph V.T.

Mob.: [protected]

e-mail: rojan.[protected]@yahoo.com

D.O.B. 10.12.1958

Cheating the customer!

I received GE Cashcard No. [protected]. They are very irregular in sending the statements. I used to drop the cheques in the specified drop box. later they informed me about the cheque pick up option.However, for few months they dint charge anything for it as told but after six months they started charging cheque pick-up fee at a stretch even adding for the past six months. Fed up with the services, I repaid the due amount during the end 2005, and requested for the closing of account but even that was denied as i was potential customer and did not have any default. I talked to the Bank regarding the wrong charges of cheque pick-up fees and the representative over the phone agreed to waive the same and adjust towards the dues and close and cancel the account. When I contacted over phone, they assured that they will reverse the same, and I will not receive any statement. However, i wanted to way off the personal accident insurance which was give by them, I now received a fresh statement specifying a total of OVER LIMIT FEE, FINANCE CHARGES & Insuarance Admin Charges. I want to bring this to the notice of all the customers of GE CASH CARD as well as prospective customers, so that they will be careful in the dealings with the Bank. I regret that no official / representative from the Bank bother to contact over phone or take correct action. Continuous phone calls to the Bank are yielding no results. and for your good will my name has been listed in the civil defaulters blacklist.

SBI Credit Card — SBI CREDIT CARD WAIVER NOT POSTED

I am using the SBI credit card, in may 2007 a waiver was commited to me in writing, but still has not been posted in the account. Consequently leading to pilling up on compounded intrests.
Have tried to contact the customer care center but they are least concerned. Now I am getting calls from the collection department, and they are insisting on settelment, which I dont want to. Why should I spoil my track record.
I would request you to intervene and provide a solution.

my card no:[protected]

i am not getting the card monthly statement regularly. last month statemetn i have received only 10.06.2008 but the due date falls on 05.05.2008 then how i can able to pay the amount in time.

in the month of April'08 i have not received the statement so, overphone i have called and got the payment due details and paid in time but oversite by your mistake or our misteke we have shortly paid RS.100.00 for this you have charged fine RS. 600.00 if i have received the statement in time, i may be pay the coorect amount. this loss only because of your delayed statement.


alos one cheque has bouned in my a/c due to un avoied circumstance. ( this is the first time the cheque has bouned )for this my banks has charged RS. 400.00 you have charged RS. 500+1300 as finance charges. even thoug we have paid the payment very next day. this is very blender charges your doing. kindly revers any of the amount orther wise i am forced to close my credit card a/c. you are loosing one of the good customer.

cardno.[protected] i have not received statment past three months kindly sent stat or my email I have no password otherwise see stat email id

dear sir,
regarding late fee for the month of may I complained to sbi card helpline on 28/06/08 .& 29/06/08 to Mr. Jatinkumar but no positive response given by him than after one hour Mr. Janardan at 8.30 He given a positive response and my application is forwarded
for reversal of late fee Rs.429.61 charged by you.

sir i md aijaz hussain complaining about my sbi card iam not using single paise from my sbi card because iam not here iam abroad since last 5yrs i think that why the card automatically colapsed i want to recharge my card if you want my 16digits card no. so i have and tell mehow to re start my car piase as earlier as possible tahking you yours sbi card holder

Dear sir,
My self Rajendra kumar from panipat I want sbi credit card but there is not any executive for that pl help how can it will be posible please tell me as soon as posible

Thanks Regards
Rajendra Kumar

DEAR SIR,
I have recieved your monthly statement for the month of jun 08 which includes annual fee. i am your reputed costomer for the last 9 years. i request that the annual fee may be waived as has been done last year, other i may reconsider to consider continuing your services
my yaer of birth; 1958
cridit card no; [protected]

Sir
Sorry to begin like this but your Bank executive or Bank reps have succeeded in testing my paitence to the limit. I am a custommer to your cedit card from last eight years. I had an amount of balance Rs.20, 000/- in my acount to be paid during the year 2007 i requested several time to the customer care as well as to the executive who comes to collect the amount/cheque to settle down my amont as Im leaving the place but all gone in vain gave only assurance by saying please pay this time and in next time will be sttled down. On Feb' 08 also i paid an amount of Rs. 4800/- and again request for settlement. After that no one contacted me and on 14 June'08 one bank executive name Deepak Kalra contacted me on my return to delhi and again asked for the money. This time i straight away denied and told the executive to first settle down as im leaving delhi after 2/3 months and he replied ok madam on 16th june i will come to your office and it will be sttled down. On 16.06.2008 the same person name Deepak Kalra came to my office and said Madam bank has agreed to settle down ur amount in Rs. 24, 800/- I surprised i said i had requested u when it was 20, 000/-and after that also i paid a lot again u r asking this amount. He talked to his boss over phone discused with him and said the last amount will be 15, 000/ not less than this and also in one shot. I said ok as my intension was honest. I told him to bring him sttlement letter he said no u first give the cheque im giving u receipt with NIL dues amount and u will received the letter within in two days as i have to bring it from Gurgaon office and also im giving u my I/Card copy i trust him on behalf of bank as he was authorised by the bank. I gave him the cheque of dtd 20.06.2008. After three days i called Mr. Deepak (I/Card No. 5312) and request him for my settlement letter he said Mdam u have not received till date ok i will bring it for u as im in Chandigarh rt now. Again after two days i called him up but he was not picking up the phone i called several times he was just diconnecting my call. I send him SMS to reply of my call or i will complaint for it. He then replied by SMS and said that one Mr. Narender Bisht (giving his cell No) is reponsible for my letter not him so better to talk to him and not to call him again. I shocked by this reply and i called Mr Narender Bisth he replied he dont know anything about it. One Mr. Sekhar next day contacted me and said madam u have been cheated as the Deepak has left the job two days ago I again shocked whreas bank has received the amount . Then i said ok Im going to police to lodge the compliant against the bank/ Executive so give the address of Deepak kalra they said we are sorry to provide that but instead of going to police u please first write ur complaint in this site the matter will be shorted out and u dont hve to pay any amount. It is very surprised a customer is facing so much of problem by the bank as the executive for collection have been hired by the bank and they are on behalf of the bank . So why i am not being isued my NOC from the bank even after paying the amount and why bank/executive is behaving in such a manner the after collection of amount of two days they thrown out of the job. As im writing in this site just to obey the direction o[censored]r customer care/executive. I request urself one more time to issue my NOC immediately and personnely look in to the matter.
My card No. is [protected]

It is very much regretted 2 note that after repeated request i m being sent bills regularily as i have requested on phone also but nobody is looking after it seriously.This month i m again raised the bill of Rs. 538. Whereas last month i had conversation on phone that i have 2 pay only Rs, 55, which i could not pay because of some hindrences.That i will pay day after 2morrow.i m not using ur card since long back which u can varify from ur a/c.As i have already DESTROYED this card which can not be used in any way. Now once again i request 2 close this a/c &in future no bill should be sent 2 me. ThankingU. urs sincerly Gurbhej singh Cardno. [protected]

my credit card expired in the first week of may but i have still not received a new credit card even though i am receiving the bills regularly with late fee fines.this shows the lack of proper service by your bank and this act o[censored]rs is very disaapointing.the helpline services are of no avail as the people have although assured me that they would send another card but they failed to keep their word but they have not failed to send their regular bills, with the late fine !this is very dissappointing and annoying.

my name is rooma sanyal and my credit card number is [protected].i request you to kindly take some action .i am regularly receiving the credit card bills with the late fine even though my credit card has expired on the first week of may.the helpines are of no avail as the people have though assured me of sending another credit card but have failed to keep their word even though they have not failed to send me the bills with the late fee !!kindly take some action