[Resolved]  State Bank of India — Debit against non-payment

sir,
On 24.12.07 at about 9pm I went to an ATM Counter of SBI to withdrawn cash for Rs.2500/-. After entering all require information the transaction processing was complete but payment was not made due to hang of server. Immidiately I contract with customer care the told that your account will not debited. On the next morning I withdrawn cash of Rs.2500/-, but my account was debited Rs.5000/-. Immidiately contact Customercare and they told that the excess debited amount (Rs.2500) will credited to your account automatically with in 24hrs. But unfortunately till date after giving written complain (twice) to the respective branch manager neither any reply was given nor my amount has credited to my account. At the same time another 2 customers are suffering from the smae case. I think this is a major security laps related to ATM. So, kindly look in to the matter.

Thanks

Dipak Das
4/29, R.P.Colony,
Tollygunge, Kolkata - 700 033
Ph.[protected]

Bank : State Bank Of India,
Baranch : P.A.Shah Road,
Kolkata - 700 033
Card No.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
173 Comments

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Hi,

When i open my ATM kit, there was Pin no for ATM transactions but no User Id & Password for Online transactions.

Please send me or mail me my Username & Password ASAP on my e-mail address, so that i can access my account online also.

Regards,
Amit
Hi,

I have an issue related to my Sbi bank ATM card. Today morning, at around 9:30 I tried to withdraw Rs. 2000 from my ATM card using another bank ATM machine (South Indian Bank ATM), that I have used many a times in past days. After entering all the essentials, the machine gave a message that said "you can collect your cash".
I waited for almost 10 minutes but unfortunately no money came out of the ATM machine. I thought it to be a technical fault & tried again with the same amount, but again the same thing happened. After that I went to an SBI ATM & issued a mini statement that shocked me as it showed a debit of RS, 4000 + 40 from my account.
I called up the SBI customer care & the executive told me that the amount will be credited to my account within 24 hours.
Please suggest me that should I wait or should I register a complaint with my SBI branch.

Thanks
I forget my pincod number n mycard number is[protected] plZ. send me my pincod number on my email ID.
respected sir,

my name is sayyed saif haider and i am a student at CDAC Mohali.
i got a teared note of 100 rupees without serial number from the ATM of Matour branch Mohali on 14 dec around 9:37 pm.
i contacted to the branch manager mr. A K Vij of Matour Branch Mohali and he said he is not responsible and started misbehaving with me and said get out from here. i again requested and said sir i am a student and i'll complain against you then he said do whatever you can..?


respected sir please take good care of my complain and take a action as soon as possible.


i'll be thankfull to you.

name -sayyed saif haider
Sir,
I have a SBI A/c with Atm Card but my ATM card has been lost some days then I can Compalin the ATM blocked but some days before we can get ATM card then I can inform to again Customer care that i can get the ATM Card so plz open my ATM card then Customer Care total to me this ATM card is open your baranch Office.But i have many round in barnch office( Bhind M.P. but my ATM Card is not Working condition then i can face a probelm, not get right responace.
Some barnch bank Officer not take this Serious matter because I can round in barch Office but no one can serious, he is telling to me your card is start in 48 hours but we can try for many times but he is saying to me you will try again but we can not get any posstive respoance till time. My ATM Card No.[protected], so Plz tell me how can solve this probelm, i[censored] can tell me how can start my ATM card, if any how can be start my ATM card So plz do it as soon as possible & if possible then you give to me Confirmation No.?

Pavan pathaK
Cell No. [protected], [protected]
Sir,
Please Open my Atm Card No.[protected], & plz reply as soon as possible.


Regards
Pavan Pathak
01.01.09 night I've used SBI debit card at M.R.Puram (BHEL Project) branch ATM Center. Money not received but Rs.4000 debitted in my account. Against this problem I've given request letter and several times discussed with Branch Manager. Still not possible to get debitted amount from Bank.

12.01.09 BHEL Branch ATM & TCL (SIPCOT) ATM not working. Ranipet ATM money not availble. Only WALAJA branch ATM working and having heavy rush.

Please improve your ATM service
Dear sir,

MONEY DEBIT MY ACCOUNT AGAINST WITHOUT PAYMENT ?

01.01.09 night I've used my debit card at M.R. Puram ATM (BHEL, Ranipet) Rs.4000 entered. Money and slip not come. 02.01.09 morning visited SBI and verified my account, above amount debitted in my account. Against this problem I've given complaint to Branch Manager, still I've not received money & any reply from bank. Today (12.01.09) also discussed with branh manager by telephone and he replied me, we've not received statement from Mumbai, than money may be issued. This type of answer / poor service from SBI not at all acceptable. Pongal Festival season our money is locked due to your poor maintenance of ATM. This is very bad and spoil your name from PUBLIC.

KINDLY HELP ME TO GET MONEY IMMEDIATELY FROM SBI, MR PURAM BRANCH

Thanks & Regards,

P. Venkatesa kumaran
I have registered my complaint for deduction of an amt of Rs.612.75 from my account No.[protected] of SBI, Bikash Bhavan.KOLKATA-70091 wrongly on 02/06/08.But inspite of repeated reminders, both verbal and written.But the matter has not yet set right.I am an old man of 65 years age.Whom should I approach now?God or anyone like him?Debapriya Nag

State Bank of Hyderabad — Malfunction of ATM

The ATM opposite NRSA Quarters, Hasmathpet Road, Old Bowenpally, Secunderabad 500011 never functions. Either there will be no cash, most of the times, or some problem or other keeps it useless. Will somebody assure regular supply of cash to the machine?
Sir,

Iam holding an savings account with sriperambadur branch chennai, my account no.is [protected]. i used my debit card[protected]) on 02-dec 08 for encashing Rs.15000 through corporation bank of india (guduvancherry, ATM ID - COBNO80501) but the rupees were not dispensed but the amount was debited and next day i've written a complaint to by acount holding branch, now it is more than 60 days and iam in need of cash, pls. do the needfull as soon as possible to credit this amount to my account.

Best regards,

P.Vinod Kumar

SBI — Unlawful deduction from ATM without giving out the money

On[protected] I tried twice to withdraw Rs.500/-using by State Bank of India ATM card from the Prayag Station, Allahabad ATM centre . I have not received the money and the slip shows that” transaction declined". When I verified State Bank of India Account in University Branch, Allahabad, I have noticed that the bank has deducted Rs.500 from my SB account which is unjustified and unlawful. It is requested that errant bank should immediately return the money withdrawn from SB account along with compensation. I have complained on line on[protected] and the Complaint Ticket No is
CC[protected]
I forget my pincod number n mycard number is[protected] at Dibrugarh Assam, My Passbook No. is.[protected] plZ. send me my password number on my email ID or SMS at mobile no.[protected]

S B I — my atm card is not acces

sir, i am Goutam Biswas, son of Mr KANAI BISWAS want to know to you that my father is a consumer of SBI, Branch-Betai, dist-Nadia, W B bearing A/c No-"[protected]" creat a atm card, which does not access in the ATM Counter.The ATM cash Plus Card No-"[protected]".I go to the branch manager and he told me to complain in net...so plz solve my problem and kindly guide me on this regard and do needfull so that my atm card may work as soon as possible.

With Regards,

Goutam.
Sir,
Please Open my Atm Card No.[protected] and SB A/c No.[protected], & plz reply as soon as possible.


Regards
Tapas Kumar Maity
C/o Mangalam Timber Products Ltd
9/1 R N Mukherjee Road, 7th Floor
Kolkata - 700 001

S B I — My A.T.M. card can not access in ATM Counter.

sir, i am Goutam Biswas, son of Mr KANAI BISWAS want to know to you that my father is a consumer of SBI, Branch-Betai, dist-Nadia, W B bearing A/c No-"[protected]" creat a atm card, which does not access in the ATM Counter.The ATM cash Plus Card No-"[protected]".I go to the branch manager and he told me to complain in net...so plz solve my problem and kindly guide me on this regard and do needfull so that my atm card may work as soon as possible.

With Regards,

Goutam.

State Bank of India — excess debit from account

i made some purchases on1-2-2009 using my debit card, but at that time it will not worked, but aamount was debited from my account. i was already made a written complaint in the branch.but i didnt get any response till now, my account number is [protected]. in branch they gave the complaint number it is 2180004.please do the needful

Saving account Debit card — DEBIT AGAINST NON PAYMENT

Sir,

Card no:[protected] ACCOUNT NO: [protected] Place: EKKATUTHANGAL ATM

I wish to inform you yesterday around 3.50 p.m I swipe my card to withdraw the amount of Rs.300, then ihave noticed my request is being processd, but i have not received amount of Rs.300.00. Then I have taken Mini statement wherein the amount of Rs.300 has got Debited, the security fellow is not available in the ATM

Then I approached the very nearest SBI, Industrial finance branch to inform the same to the Manger Chief, but he is not bothering to reply answer I have also informed him that the security is not there which also he is not botherd. Then one of the customer who avilable in the bank informed to approach the SBI where i have account (Ie., Annalsalai). Even the Chief manger is not ready to hear complaint but the unknown person ready to help,

Then I have swiped in the same ATM and dropped Rs.300 at 4.05 pm

Please take necessary action in this regard and credit the amount immediately, and give proper training to your CHIEF MANAGER, HOW TO BEHAVE WITH THE CUSTOMERS, or TO SEND TRAINING WITH PRIVATE BANKS TO GET TRAINING, at least it shoudl be recur infuture.

For your information we have account with SBI for the 50 years, my father's brother Account no is : 2 ( Mr. Late Ramaswamy)


RAMANUJAM RAJU
[protected]
SBI ATM Card Complaints - I forget my pin no.& blocked my card
View all SBI ATM Card complaints
SBI ATM Card
Posted:[protected]by naga venkata raghava tulasi


I forget my pin no.& blocked my card
Respected Sir
my name is naga venkata raghava tulasi my A/C no. [protected] & my ATM card no.[protected]. i changed my pin no on date 20/03/09. after some days i forget my pin no & my ATM card is blocked.
So i request you please unblock my card and please send my pin no. on my email id - [protected]@gmail.com or my mob. no [protected]. my old pin no. 1757
you're faithfully

Raj kumar sahu
Gumla

Student — amount debited from account but payment not done

i am a holder of SBIatm cum debit card. On sunday i.e. april 5, 2009, i made an attempt to book the railway reservation ticket through my accont on the site sponsered by irctc i.e. www. irctc.com.
though amount for the tickets had been deducted from my account's balance, but the site has not confirmed me the reservation. they had a complain that payment has not been done.
So. please process my complaint by the latest and be assured that my amount has been credited back to my account.
and sort out the problems related to net banking through my sbi atm cum debit card.

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