[Resolved]  State Bank of India — Debit against non-payment

sir,
On 24.12.07 at about 9pm I went to an ATM Counter of SBI to withdrawn cash for Rs.2500/-. After entering all require information the transaction processing was complete but payment was not made due to hang of server. Immidiately I contract with customer care the told that your account will not debited. On the next morning I withdrawn cash of Rs.2500/-, but my account was debited Rs.5000/-. Immidiately contact Customercare and they told that the excess debited amount (Rs.2500) will credited to your account automatically with in 24hrs. But unfortunately till date after giving written complain (twice) to the respective branch manager neither any reply was given nor my amount has credited to my account. At the same time another 2 customers are suffering from the smae case. I think this is a major security laps related to ATM. So, kindly look in to the matter.

Thanks

Dipak Das
4/29, R.P.Colony,
Tollygunge, Kolkata - 700 033
Ph.[protected]

Bank : State Bank Of India,
Baranch : P.A.Shah Road,
Kolkata - 700 033
Card No.[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
173 Comments

Comments

sb ac with hdfc — non receipt of networking password

i have not recd networking password for sb ac no [protected] sudhirkumarjha and of my wife
sudhajha sb ac no [protected].i got confirmation for change of address but but my ac still
show the old address pl rectify.
All well... but how come you have guts to post the personal info online on a site open to all?
Sir, I have an SBI A/c at Ranipet-vellore and i debited a sum of Rs.5000 at the College rountana SBI ATM at Gandhinagar, Vellore.But the amount debited is RS.10, 000 instead of Rs.5000.I went to the bank and gave them a written complaint they told me that it will be credited with in 15days but still after 25days also my account has not been credited the amount which has not been debited.

SBI Bank — transaction cancelled and account debited

Hi,

I have savings account of ICICI bank. On April 4th I tried to withdraw 10, 000 from SBI ATM and transaction got cancelled, after 3 hrs I got a message from ICICI saying account got debited for 10, 000. I called ICICI bank and I was given a complaint no. SR[protected] saying that I will get an update in a span of 12 days. After 12 days I got a message saying that SBI declined to have any excess cash in their ATM on that day and chargeback has been processed on paying bank. In the meantime I called ICICI and sent eamil that I want to raise a police complaint or go to counsumer court to atleast get the video clipping of that day and I was told that I don't have to do that. Tomorrow I should get a result; however, i want to know the possibilities of getting a video clip of that day.

Regards,
Ravi
sir,
On 11.04.09 at I went to an ATM Counter of canara bank mukharji nagar new delhi to withdrawn cash for Rs.2000/-. After entering all require information the transaction processing was complete but payment was not made due to hang of server. Immidiately I contract with customer care the told that your account will not debited. Immidiately contact Customercare and they told that the excess debited amount (Rs.2000) will credited to my account automatically with in 24hrs. But unfortunately till date after giving written complain ( to the respective branch manager neither any reply was given nor my amount has credited to my account. . I think this is a major security laps related to ATM. So, kindly look in to the matter.

Thanks
Rajendra kumar pathak
130 sahabganj
gonda 271002

Bank : State Bank Of India,
Baranch : main branch gonda
account no . [protected]- 0
damage my atm card
dear sir
my atm card hang to corporation bank atm. the corporation bank atm address opp. filmistan studio
s v road goregoan west.
hanging time[protected] night 10pm
My ATM card is invailed messege show in ATM
I have kept balance Rs-7736/- in my account No-[protected] but on checking dated 1/5/09 amount RS-7500/- debited from my account. I was already made verbal complaint to the Branch Manager SBI. Jharoda Kalan CRPF Camp New Delhi-72 code-3939 but did not get any response till now. so pse amount Rs- 7500/- immeditely be credited in my account.
dear sir
till now i didnt got my atm card so plz focuseon this matter
DEAR SIR,

SIR ON 1ST APRIL I TRIED TO WITHDRAW RS. 10, 000 FROM SBI EAST PUNJABI BAGH ATM, AFTER ENTERING THE ALL ESSENTIALS I GOT THE MESSAGE THAT TRANSACTION FAILED, BUT WHEN I CKECKED MY ACC. NEXT DAY MORNING RS. 10, 000 WAS DEBITED FROM MY ACC.

I HAVE REGISTED THE COMPLAIN REGARDING THIS TO BOTH THE BRANCH ( SHAKUR BAST, WHERE I AM HAVING MY SAVING ACC. AND THE ATM BRANCH), I HAD ATLEAST 10 TIME PERSONAL FOLLOW UP WITH THE EAST PUNJABI BAGH BRANCH AND EVERY TIME GOT THE ASSURANCE THAT YOUR MONEY WILL BE CREDITED IN YOUR ACC IN 3-4 DAYS BUT AFTER ALMOST ONE AND HALF MONTH MY RS. 10, 000 WAS NOT CREDITED IN MY ACC.

MY ACC NO - [protected]
DEBIT CARND NO[protected]

PLEASE SUGGEST ME WHAT I SHOULD DO AS NO ONE IS RESPODING IN BOTH THE BRANCHES.

THANKS

SAURABH GOYAL

SBI — not getting pin no. of ATM card from respective branch

Yogesh Kumar Sharma
A/c No.- [protected]
Branch- Jaipur
I recieved my ATM card on 11th may'09. I am supposed to get PIN no. of ths ATM from SBI branch. I have been to respective branch thrice. Even after 8 days I haven't recieved the PIN no. I would be leaving Jaipur on 22nd May. It's my sincere request to SBI management to please mail this PIN no. soon so that i can use this service. Thanks in advance.
HELLO SIR MY NAME ASHISH KUMAR IS MY ATM CARD NO IS[protected] of issue 2008 my account no. is[protected]. I forget my password no.and i think my card is blocked please unblocked my card and please immediate as soon as send my password on my e-mail.


Thank you,
[protected]@yahoo.com
Branch name. TANDA, Ambedakar Nagar
HELLO SIR MY NAME ASHISH KUMAR IS MY ATM CARD NO IS[protected] of issue 2008 my account no. is[protected]. I forget my password no.and i think my card is blocked please unblocked my card and please immediate as soon as send my password on my e-mail.


Thank you,
[protected]@yahoo.com
Branch name. TANDA, Ambedakar Nagar
I Chandaluri Anish my account is in s.b.h( kurnool road branch) ongole. account number : [protected] on january 9th 2009 my A T M card was scantened by u and i did not recive through EMS SPEEAD POST till to day.
so kindley send through EMS SPEEAD POST .all ready i[censored] sent please sent EMS SPEEAD POST cover E D number .and date which you sent on...

thanking you sir,
ch.anish .
hey, gautam,
there may be some physical fault in the card . U can ask the customer care people .U call them up and say ur problem.They will ask u to block this present card and issue a new card.

bhalo theko. good luck.
Debit against non-payment
Dear sir,
On 01.05.09 at about 11AM I went to an ATM Counter of PNB ( PNB Code 024, Branch Gurukul Kangari Haridwar D.No. Code 4063) to withdrawn cash for Rs.15000/-. After entering all require information the transaction processing was complete but payment was not made. I check in SBI ATM and found my account was debited Rs.15000/-. Immediately I contract with customer care counter of PNB Gurukul Kangri Haridwar. On 04.05.09 I lodge a written complaint to SBI Main Branch Dehraun also. They told that the excess debited amount (Rs.15000) will credited to your account automatically with in 24hrs. But unfortunately till date after giving written complaint by FAX & number of time I complaint telephonic to Mr. Pal of Dehradun Office Mobile no. [protected] to the respective branch neither any reply was given nor my amount has credited to my account. I also lodge my complaint on web twice, the complaint ticket no. CC[protected] & CC[protected]
Pl. Kindly look in to the matter. Thanks

With Regards,

Ranjan Kumar Joshi
C/O B.S.Miyan,
H/No. 18, Street No. 3C,
Shastree Nagar, Dehradun.
UTTARAKHAND
Ph. [protected]

Bank : State Bank Of India,
Branch : Main Branch,
DEHRADUN
Card No.[protected]
A/C No.[protected]
To,
Customer Care ATM Maestro


Sub: Non-receipt of full amount from ATM machine installed at Haiyali Kishan Bazaar,
Del panderva, Hardoi, UP

Sir,

On date 27.06.09 at 1 PM, I have used the ATM machine to withdraw an amount of Rs 15000.00 by means of ATM card of SBI.Out of Rs 15000/-I got only Rs 400/- easily & Rs 100/- taken out from the machine forcibly by the branch manager of ICICI.

So, I, request you to take immediate action to get my balance amount (Rs 145000.00) from ICICI.Your immediate action will be highly appreciable.

Thanks.


Khurshid Khan

SBI A/C No. -[protected],
Transation no:[protected], dated 27.06.09

State Bank of India — Excess Money Debit in my account

I am ATM Card Holder of State Bank of India, Bajaj Nagar, Jaipur. I have inserted my ATM Card on dated 12.07.2009 in the ATM Machine of The Bank of Rajasthan Ltd., Saket Hospital, Mansarovar, Jaipur for withdrawl the Rs. 3000/- but ATM machine not withdrawl the month and also not given any printed slip. Them i have go to another ATM Machine of State Bank of India, Mansarovar, Jaipur and withdrawl Rs. 3000/- but i am shocked i have found less Rs. 6000/- in the balance instead of Rs. 3000/-. Then I have complaint online because monday is off of my banker Branch. My Complaint Ticket Number is CC[protected]. i request you to please look in to the matter and get the reverse Rs. 3000/- in my SB Account immediately.
Dear Sir/Madam,
I have opened Savings a/c and name and address was correctly printed on the Pass Book.. but i got the ATM with different name, So i called to Customer care and the ATM with my name and i got the ATM to my home. But when i went to brach for my PIN number...still the database is showing the same wrong number...could you please needful...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27866
    Pending
    0
    Resolved
    7388
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information