[Resolved]  The Westin Mumbai Garden City — false commitments

Address: Mumbai City, Maharashtra

hi i am a member of starwood privilege club with your Westin group of hotels, mumbai . At the time on membership i received an email from westin about the benefits of membership, which included few dining discounts at hotel Le Meriden, mumbai. now i have been informed that I can no more use my voucher of Le meridien Hotel as the hotel is taken over by Hilton group of hotels.

The voucher was offered to me when I became a member of Westin and now suddenly I am informed I can no more use it.

I request to be compensated for the loss of my vouchers.
for the same i called up head of the department in mumbai Mr yogesh and even emailed him but i didn't get any reply from him for more than a month, finally i called him up to know the status & refused to talk on the matter & he is telling me he will give me a buffet dinner voucher only if i renew my membership.
the point is y will i renew my membership which such a hotel which does not fulfill its commitment .
My membership no is[protected] & it expires in December so kindly let me know how am I going to be compensated before I renew the membership again.
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Aug 13, 2020
Complaint marked as Resolved 
 
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anyone thinking of being member with Westin plz change ur mind as once ur become the member they dont even listen to ur complains

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