Address: Mumbai City, Maharashtra |
hi i am a member of starwood privilege club with your Westin group of hotels, mumbai . At the time on membership i received an email from westin about the benefits of membership, which included few dining discounts at hotel Le Meriden, mumbai. now i have been informed that I can no more use my voucher of Le meridien Hotel as the hotel is taken over by Hilton group of hotels.
The voucher was offered to me when I became a member of Westin and now suddenly I am informed I can no more use it.
I request to be compensated for the loss of my vouchers.
for the same i called up head of the department in mumbai Mr yogesh and even emailed him but i didn't get any reply from him for more than a month, finally i called him up to know the status & refused to talk on the matter & he is telling me he will give me a buffet dinner voucher only if i renew my membership.
the point is y will i renew my membership which such a hotel which does not fulfill its commitment .
My membership no is[protected] & it expires in December so kindly let me know how am I going to be compensated before I renew the membership again. Was this information helpful? |