The Westin Mumbai Garden City
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The Westin Mumbai Garden City Complaints & Reviews

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Ramanuj007
Oct 3, 2023
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Deposit Refund

Address: Goregaon Mumbai
Website: www.marriott.com/en-us/hotels/bomwi-the-westin-mumbai-garden-city/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0

Dear sir,
My self Ramanuj Dwivedi, I have booked a hotel room of my guest Ms Vaishali Mishra in The Westin Garden City Mumbai and I have deposited 15k for extras for food, the check in was 5th sep 23 and checkout was 7th sep 23 after the checkout only 1100 bill was extra, after that its more than 25 days I am continuously email and call the hotel, Ms Bidya Singh & Joshua Mathias replied my email they are giving me false commitments...
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Royalson
Aug 4, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Amount to be returned mentioned in the invoice

This is to inform you that.The hotel has charged us on the card for an amount which was to be refunded .
We has a stay on 14 th April 2023 and checked out on 15thbApril 2023.
My wife's card was shipped with an extra amount and when billed clearly mentioned the mount will be refunded to the guest.Its August 2023 and there is no sign of the same.When we call ur desk they transfer us to accounts then the accounts transfer us back...
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dips4u14
from Mumbai, Maharashtra
Oct 16, 2021
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Expire Product in Minibar

Dear Sir;

I Stayed in the hotel on 15.10.2021 and i open the mini bar to consume red bull but to mu surprise i found it to be an expired one and i immediately compalint to the service desk.

Being such a big brand and after regular staying here its a very bad experience with such a reputed hotel...
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vineetkamdar
from Mumbai, Maharashtra
Sep 29, 2011
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false commitments

Address: Mumbai City, Maharashtra

hi i am a member of starwood privilege club with your Westin group of hotels, mumbai . At the time on membership i received an email from westin about the benefits of membership, which included few dining discounts at hotel Le Meriden, mumbai. now i have been informed that I can no more use my voucher of Le meridien Hotel as the hotel is taken over by Hilton group of hotels.

The voucher was offered to me when I became a member...
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Pawan Sharma
from Mumbai, Maharashtra
Aug 26, 2009
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Postman refused to deliver mails

Dear Sir,

This is to inform you that today (26/08/09) at 1135 hrs. the postman who came to deliver the mail at our office refused to wear the "Visitor Pass" issued by our Security Guard. He added that in future he would not deliver any mails to our office if he had to go through this rigmarole.

He was then spoken to by me, I told him that he did not have to go through this process since he was a government...
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