Vasanth & Co T. H Road Oldwashermanpet Branch / Ifb Washing Machine Complaints — delay in delivery of the product

I am going through a problem with IFB washing machine. I have AMC contract and i am calling the service centre since last 6 days and nobody is attending. I have given the clear intructions to come to my house after 12.00 in the afternoon, engineer comes at 11.00 a.m and goes and now i am being told that engineers have gone for vacation and will only attend after 2-3 days. Yesterday I call service center in Ahmedabad and the manager is telling me the engineer will come tomorrow and today i am told all the engineers are on holiday and will come after 2-3 days. I am tired of listening their excuses.
I am calling service center in Banglore and they are telling me that they will forward the mail to higher officer but till today I have not given any services from the IFB service center and no one is taking resposibility for the bad service. I am not been given the telephone no. of any responsible manager to whom I can speak.
Services is very bad.
There is no responsible person at Ahmedabad service center.

I booked a Referigerator Whirlpool 445 litres in NEXT showroom, T nagar Usman road on October 30, I didnt get the product until 22nd November, afterwords with great difficulties I could get back the paid money by 1 Dec'08 without any interest (for Rs.32000). People not even bother to inform the customer about the delay. We should be very careful before ordering the product. We should enquire about stock availabilty first. People are simply blufing for the buisness sake...