| Address: Chennai, Tamil Nadu |
On 25th of May 2012, I bought 2 ACs(Samsung & Carrier) from Vasanth & Co, T.Nagar. While purchasing, one of their executive Mr.X told us that ACs will be delivered the very next day(26th) as they have stocks ready. It was very urgent for us as we were about to open our showroom. I told him clearly that it it MUST to deliver within a day and if NOT, i'll buy from direct carrier & samsung company. He promised that it'll be delivered on said time.
Complaints;
1.But even after 1.5 days he hasn't delivered. Only after repeatedly calling he said he'll send samsung alone since Carrier was NOT available. Disgusting, isn't? Executives are like that way. With no other go, I've accepted to send samsung on 27th night and carrier on 28th. Well, As he promised, I've received samsung on that night. But with another problem.
2.He said he'll be sending AC in Vasant & co's vehicle. But he sent it via auto & asked us to pay Rs.200. Jeez, should NOT he have informed us earlier? I believe that's how people should do & business people MUST do. In this case, I should have NOT paid, but they were keep on requesting & hence paid half of the amount of Rs.100.
3.Now he has to arrange Samsung Electrician & Carier Electrician. He failed to do so. It's 28th and he is neither attending my phone calls nor sending any electricians. Our 65,000 seems to be hanging in the cloud.
Oh yeah, on 28th night we've received Carrier AC. This time they sent in their own vehicle & still we've been forced to pay Rs.100. How cheap, huh? Was this information helpful? | 
