I BOUGHT VENTO CAR ON 31ST DECEMBER 2011 AND TOOK DELIEVERY
ON 1ST JANUARY OF VENTO CAR DL10 CC 1147. DURING DELIEVERY
I FOUND ONE OF REAR RIGHT WINDOW WAS HAVING PROBLEM AND ALSO
LEFT HAND HORN PAD WAS VERY HARD. SAME WAS REPORTED TO SALES
PERSON BUT DUE TO HOILDAY ON THAT DAY COULD NOT ATTENDED BY
VOLSWAGEN STAFF. NEXT DAY SERVICE ADVISOR FROM SHOWROOM
WAS SENT TO MY HOUSE AND AFTER CHECKING MY CAR HE SAID LEFT
HORN PAD WILL REMAIN HARD DUE TO AIR BAG IS LOCATED INSIDE AND
FOR WINDOW PROBLEM U HAVE TO BRING UR CAR TO SHOWROOM.
ON 4TH JANUARY I VISITED SHOWROOM AND CAR WAS TAKEN TO WORKSHOP BY
SHOWROOM SAME SERVICE ADVISOR. THEY OPENED UP REAR RIGHT
WINDOW AND ADJUSTED THE SYSTEM. I WAS THERE FOR ALMOST
THREE HOURS. NEXT DAY WHEN I WAS LEAVING FOR MY WORK, NOTICED
SAME THING ON MY REAR LEFT WINDOW. IMMEDIATELY I CALLED UP
SERVICE ADVISOR , HE FURTHER INFORMED TO WORKSHOP. THEN 6TH
MORNING I GOT A CALL FROM WORKSHOP AND ADVISED TO SEND UR CAR
IN THE AFTERNOON. I SENT MY CAR WITH DRIVER AND LATER MYSELF WENT
TO WORKSHOP AND TOOK DELIEVERY OF CAR AFTER REPAIR OF BOTH
LEFT WINDOW AND HORN PAD. NOW TODAY MORNING AGAIN I NOTICED
REAR RIGHT POWER WINDOW HAVING SAME PROBLEM.
FROM THE ABOVE FACTS, I WOULD LIKE TO TELL YOU THAT THIS IS MY
FIRST VERY BAD EXPERIENCE FROM REPUTED GERMANY COMPANY.
ALSO I WOULD LIKE TO INFORM THAT AFTER REGISTRATION OF CAR,
CAME TO KNOW FROM REGISTRATION SLIP THAT MFG MONTH / YEAR OF
CAR WAS MAY 2011. IT MEANS CAR WAS IN THE YARD FOR ALMOST 7 MONTHS
AND LOOKS LIKE PRE DELIEVRY INSPECTION WAS NOT CARRIED PROPERLY
WITH THE STANDARDS AND PROCEDURES LAID DOWN BY THE COMPANY.
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