| Address: North Delhi, Delhi |
Sir,
Please note that Self had purchased "Volkswagon Jetta Car" details as below:
Dealer from whose purchased is being made: Globus Cars Pvt Ltd A-82 Gujrawala town Part - 1, Main G.T. karnal road, Delhi 110009
Model/Make: Jetta comfortline Diesel black
Date & no Of Invoice/Amount in Indian Rupees : 28 Nov.2011, Invoice no GCPL/804/2011-12. Rs. 17,51,357
Kindly note that the above vehicle was purchased from "Globus Cars Pvt Ltd Gujrawala Town Part 1, G.T Karnal Road" New Delhi on the
28 Nov 2011. Please note that delivery of the car was taken during late evening hours.
It was observed that " Front left side door" has been Repainted prior delivering the vehicle to me. I very promptly took the car to Globus Cars Delhi Showroom at G.T karnal Road, but they refused to even accept that door has been repainted. They further directed me to their Workshop at Jehanagir Puri New delhi, who confirmed that door has been repainted without accepting any liability whatsoever. I was again made to contact their show room, who gave me no firm answer. Globus car Pvt Ltd.show room & Workshop kept passing the buck on each other. I was made to spent practicaly half a day going from Show room to Workshop. without any results.
Kindly note, I have opted for Volkswagen vehicle keeping in view of Reputation of top German Car Maker, but i am really surprised to know the attitude & behaviour of your distributor in Delhi, as till date I have not received any support/help from them.
Trust needful will de done at the earliest. Kindly note if no action is taken within seven days, I may be forced to take matter for legal proceedings .
Regards
Capt.V.k.Sehgal
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