Volkswagen Polo Car — non delivery of car from service workshop

Address: Maharashtra

I draw your attention that, I have purchased a POLO Model no – A05 IND. HIGHL55TDIM5F from Shaman Cars Pvt Ltd , Sumer Apartments , Shankar Ganekar Marg, Prabhadevi , Mumbai – 400 025 vide invoice no. ALO1886 dated[protected]. The registered car no is MH-02-BZ-1534. It is noted that the car has been giving trouble from the date of purchase and for a long period, it remains in your authorized workshop Tornado Motors Pvt Ltd. Since, last 3-4 months, the Car is having a problem of left pulling ( wheel alignment issue ) and has gone for rectification on three occasions but workshop could not repair it to the satisfaction of me and my family. Since, the problem persisted, the CAR is again sent on[protected] at your work shop and till to date, rectification of problem i.e. left pulling ( wheel alignment issue ) is not addressed. In fact, the Car is lying at work shop of Tornado Motors Pvt Ltd for about 25 days. I bring to your kind notice that a small problem could not be taken care of for almost 4 months and since last 25 days, the car is lying at workshop without rectification of left pulling ( wheel alignment issue ) and still it is not assured that problem shall be rectified. It seems to me that Car is having a manufacturing defect and needs a replacement on urgent basis.