[Resolved]  Volkswagen Polo Car — not giving bill for first servicing of my car

Address: Thane, Maharashtra

I had done first servicing of my VW POLO Highline car, of Reg.No MH 04 EH 7423, on 22/10/2011 from work shop, Global Gallarie Motors Pvt. Ltd, VW THANE. On that day they told me that their billing system was not working so later they will send to me by post. but i have not yet received the bill, when i phoned to them they are not responding properly. what is the reason behind this ? and is this customer care ?
i was blindly believing Volkswagen name, so what i have to do now?

the dealer :-
Global Gallarie Motors Pvt. Ltd.
Plot No. 1, Mohan Mill Compound,
Ghodbunder Road, Opp. Levi's Showroom.
Thane - 400 607
Maharashtra
Yours truly
B.Surendra
34/10 BARC Colony, TAPP, Palghar, Thane-401504
phone-[protected] , mob- [protected]