[Resolved]  Volkswagen Vento Car Petrol — Defected car

Address: Maharashtra

Dear Sir / Madam.

I have taken Car Vento Highline Petrol Model in Month of May 2011. Car Reg No: MH-02-BR-0045 and Chassis No: WVWA11606BT034606. My car was not started once in OCT 2011. So I called up on toll free no and person came from their he did junk start. Then I took my car to KSM motors pvt ltd, vashi. Who is authorized service center of Volkswagen. I told them to check everything and give my car. They did check everything and return my car. Now again on[protected] car is not started so again I called up on toll free no and company ppl did junk start and this thing again happen on Sunday also.It means KSM Motors people have not done their work properly. I want you to take strict action against them.

I did complain on Volkswagen toll free no on[protected]. My complain no: CAL4761 and they told that company person will attend your complain within 48 hours but nobody has called me yet. I called so many times on toll free no but no same reply and no action taken by them.

So I think this is defeat car has given me so I request you to give me another car on urgent basis. And such a reputated company like you not provide a proper service it’s really surprise. If your company going to do like this I think every people will loose faith in your company.



So kindly request you to take this matter on urgent basis and solve the problem.

Regards

Mr.kirtikumar.L.Doshi.

Tel:[protected].

EMAIL ID : [protected]@hotmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2195
    Pending
    0
    Resolved
    1323
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR