[Resolved]  Volkswagen Vento — False commitment by Dhoot Motors, Aurangabad

Address: Maharashtra

Respected Sir / Madam,


I have booked Volkswagen 1.6 Vento highline disel model on 18.10.2010 vide receipt no.5213 in the name of Shevam J Kothari with Dhoot motors, Aurangabad.They have committed to give me delivery by Dec 2010.However till date I haven't received the delivery of the same.

I have talked with Mr. Ingles Eleazar, in Dec, 2010 the Representative at Dhoot motors and at all times he gave me false commitment that the car will be delivered to you in coming months. Thus, month by month time has passed till April 2011. After that Mr. Ingles Eleazar not even responding to my phone calls. So I contacted their other representative Mr. Balaji. He promised that by May 20th the car will be delivered. But nothing has been received. Now he is saying that by June,2011 the car will be delivered.

Thus, just false commitments are done from their side.

Secondly they are telling that car insurance is to be taken from them only. which amounts to Rs. 31523/-, whereas other vendors are giving at Rs. 21000/- . Here, once again they are charging too much, for what , don't know.

My cousin Sumeet Kothari has purchased the same model from Sadik Motors, Nagpur, though he has booked the car after me however recd the delivery by march 2011 that too without their insurance. He has taken the policy from other vendor.

Thus, it seems that Dhoot Motors is not playing fair game on their part and my initial amount of Rs. 75000/- is also lying with the same idle. Thus, they must be getting extra monies from the new customers and thus delaying my delivery. This is nothing but a false commitment on their part. Almost more than 6 months has passed and nothing has been done from their side. They are not even calling on their own to me , I am just following them like anything.

Please look into the matter and do the needful.

Yours

Shevam J Kothari
Mob [protected]