Comments
VOLKSWAGEN — No response to complaint
I bought a VW polo from the dealer downtown, Bangalore in Nov 2010. Just after the delivery I had noticed that the plastic used in the A pillars of my car was completely off coloured. I brought it to the notice of the dealer who tried applying some polish which didnt work. In spite of repeated reminders no action was taken. I did number of follows over 6 months including getting the car photographed by the dealer to be sent to VW. I finally went ahead and registered a complaint on the VW site. I did receive a call where I was told that the complaint would be forwarded to the dealer. I again followed up with the dealer but did not get any response. I finally went and met the service manager 3 weeks back who assured me after looking at the photos that there was indeed a problem and it would get sorted out in a couple of days. When I did not get a response I called back to find out that he had quit and there was no one to take this case ahead. I am very frustrated with the attitude of VW and the dealer as they dont seem to have any after service system inspite of being the world no.1 car company. Can someone please tell me how can I get my problem sorted out. I also have the similar feeling that, once car is sold the responsibility is not taken by Dealers of VOLSWAGEN and tries to linger the things as long as they can and always try to avoid giving responces back on the E amils.
They never give the response on the mail and never call back to us, always we need to make the follow-ups.This I have seen only in th V_W.
Same kind of experince at V_W, ahmedabad.
They never give the response on the mail and never call back to us, always we need to make the follow-ups.This I have seen only in th V_W.
Same kind of experince at V_W, ahmedabad.
polo
i have purchased a vw polo 6 month ago but i am getting battery problem and a lot have probleem i have got an defect pcs.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
VOLKSWAGEN — no response about car delivery
I was booking volkswagen vento 1.6 highline at 08/10/2010and my delivery date was 01/01/2011 but now the dealer is called me we are no responsible about your car delivery and I was paid Rs. 75,000 .00 so now what can I do?
please help me.
my recipe no.RCK/10-11/575
my name is Mohit L Sakhiya
dealer name is AUTOMARK MOTORS PVT.LTD.
GONDAL AHM BYPASS CIRCLE,
RAJKOT.
PH NO.[protected].