[Resolved] Coolpad India — my problem not solved till now

Mohd Musharraf

from Sirsilla, Telangana

Jan 1, 2018

Address: Hyderabad, Andhra Pradesh, 500018

Dear sir i have been giving my mobile for repairing from last two month but till now problem is not resolved still then my mobile is with the service center only and also i am the warranty customer neither, they are replying anything as when i do contact the service center customer they senior supervisor sasang patel he is also not ready to talk with me and when i do contact him many times, he is disconnected my call also as sir i cannot able to understand why they are letting the warranty customer to suffer so much instead they should do my work on warranty and priority basis, but they are not doing so and when i put an email to the customer support department they are not replying, they are letting me to suffer alot

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Jan 1, 2018

Complaint marked as Resolved

Dear sir till now my problem is not resolved also and also I am the warranty customer and they are letting me to suffer a lot since three months my mobile is with them only

Coolpad India customer support has been notified about the posted complaint.

Jan 01, 2018

Updated by Mohd Musharraf And also my job sheet nois-RGJOBHYD/[protected] ànd the status is showing that the mobile is ready for delivery on 23 of October only and till now problem is not resolved I do contact both the service center and also customer support but no body is taking against it and when I contact the service center they are telling me that the work has been kept on hold by the Coolpad India Pvt limited at the staring onward from 23 of October 2017 but when I approach the customer support also they are some time telling that u mobile is ready for delivery but actually my mobile is not ready also and this problem I am suffering from last two months and still my mobile is with service center only and when I contact service center, senior sasang Patel he is telling ur problem is forwarded to higher authorities, but from last two months I am not getting reply from anything as even I am warranty customer, kindly look into it and do the needful sir as Soon as possible

Thanks and regards
Kondal Rao
Telangana