Country Holidays Inn & Suites Complaints & Reviews

*latest update*

After lot of follow ups and conversations with chis team (Mr ujjwal roy, mr rahul and sales representatives), they agreed for refund of only rs 55000/- as against the total payment rs 70, 000. When i asked why they are deducting rs 15000, they said they will have to deduct some charges and will not be issuing full refund to me.

I talked to past chis members who had recently cancelled the membership...

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Address: New Delhi, Delhi, 110095

Website: www.countryholidaysinnsuites.com

Refund of my membership fee rs 150000/- from country holiday inn membership no chisdlsa775102

I want to refund amount rs 150000/- which is paid to chis (Country holiday inn and suites) company on dated 13/08/2018, because chis company a fraud company,
Company sales person make fake verbal promises and informed us - during the holiday tour fooding/pickup, drop expenses borne by chis company. Sightseeing
Arranged...

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Website: countryholidaysinnsuites.com

I have taken their membership in july 2018. You are the king to the company on the day they are selling their plan. They will promise you everything you want to hear. They charged 1.8 lacs for their membership on the assurance that they will provide guaranteed accommodation with 20% discount on air tickets, visa assistance and showed all the wonderful properties on the site. After buying the membership, the only thing we have seen that those...

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Address: New Delhi, Delhi

My worst experience with a country holiday inn & suites (Chis), don’t confuse it with brand (Country inn & suites)

I have recently become the victim of chis fraudulent tactics forcing me to take their membership but i somehow managed to save nearly half the amount but got into their trap to pay half the amount via credit card.

The sweetness and gesture the sales team will show while selling their membership,...

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Address: New Delhi, Delhi

I have recently purchased chis membership and paid half the amount. They had made many false promises as below:

1. During selling of membership, there executive told that the 'annual maintenance charges (Amc) are to be paid once you

Complete 7 days of trips, but when checked there agreement, it's mentioned that amc charges are to paid at the time of

Making booking and when confronted on this...

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Address: New Delhi, Delhi

Website: www.countryholidaysinnsuites.com

My worst experience with a country holiday inn & suites (Chis), don’t confuse it with country inn.

The sweetness and gesture the sales team will show while selling their membership, you will be bound to fall into their trap and once your card is swipe, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions...

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5 other people found this review helpful

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22 Comments

Address: New Delhi, Delhi

Website: countryholidaysinnsuites.com

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Address: Jaipur, Rajasthan

I had recently purchased the membership with chis for 10 years and gone through very bad experiences of their services and staff behavior. Let me narrate the whole experience

Wrong commitment and information,
1. At the time of giving package your officer provided me wrong information about interest, as per them interest not applicable on my credit card emi. But after payment i came to know that interest added in my...

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Address: New Delhi, Delhi, 110027

Website: countryholidaysinnsuites.com

Mr. Raunit, venue manager of this company sold the membership with fake promises to me with membership id chisdls774453. At the time of membership they told that i can avail 3 room per day for any trip. When i tried to book the trip to udaipur, they are denying to book 3 room as they said you cant book 3 room because you have owned a membership only for 1 room. I purchase this only in terms that they will provide 3 rooms everytime when we...

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Website: countryholidaysinnsuites.com

Hi team,
Through this complaint i am notifying you about the fraud happened to me made by country holidays inn suites (Chis) company.
I have taken their membership on 17th june 2018 and my membership id is chisdlsd774070. When i was approached by the sales team
For taking the membership, initially i was reluctant to take the membership. After around 1hr of conversation with the sales staff
Mr. Sharukh still i...

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Website: countryholidaysinnsuites.com

At the time of sales company makes bold promises about there properties and also that you can accompany you family and friends with you. But once you purchase membership everthing changes. Now you can't book rooms for your family (Parents) along with you.
After multiple follow ups they agreed to book rooms but changed property category to lower class.
For a single booking they harras you like anything. The senior members don't...

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Address: Ghaziabad, Uttar Pradesh, 201016

Website: countryholidaysinnsuites.com

CHIS (Country Holiday Inn & Suites) company gave me false promises and I purchased their membership. But when I tries to use them, they denied for most of the things committed at the time of Payment.

When I mail to their reservations team, they say reservations are not possible. Contact sales team. And sales team don't even pick my phone. They normally pick after I call them 6-7 times and they also say blah..blah terms and...

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11 Comments

Address: New Delhi, Delhi, 110075

Website: countryholidaysinnsuites.com

Worst experience, cheating through proper legal knowledge. please read terms and conditions before signing their contract.

I was told by Abdul Khurshid while selling the plan. That I can get you refund after deduction of 15000/- if you don't like the hotels, whereas when I called and checked with customer care after receiving my welcome kit. Whether my amount is refundable or not. She responded that it is not refundable, they...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: countryholidaysinnsuites.com

I had recently purchased the membership with CHIS for 10 years and gone through very bad experiences of their services and staff behaviour. Let me narrate the whole experience.

1. Initially sales team members promote free holiday vouchers in mall premises and asked you to visit them if you need it. Once you visit their offices, trap starts from there as I have also been the victim of the same.

2. They will discuss...

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Hi,

The country club guys made all false claims and promises about giving holiday voucher. Then they wasted an hour of our time, and gave a voucher which already had clauses as against promised. Nevertheless when i am trying to use it now (With all its untold constraints), they aren't responding to me at all. Not responding to my mail, chat or phone calls.
This is height of cheating openly.

I cannot...

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14 Comments

Address: Gautam Buddh Nagar, Uttar Pradesh

Website: countryholidaysinnsuites.com

Hi,
I took membership from country holidays inn & suites one year back. Since then i am just trying to book hotel with them, but every time either their hotels are booked or they don't have any property at that location. At the timing of booking they assured us that we don't have to pay first year amc and it is included in the membership fee but now they are demanding it. Also, they are asking us to pay for the the breakfast compulsorily....

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3 Comments

Address: Gurgaon, Haryana, 122001

Website: www.countryholidaysinnsuites.com

Their employees will lie to you at every point. Never believe anyone of them. They will call you from different names and numbers and will talk rudely or try to scare you to confirm their welcome call. After 4 months of chasing they refunded me after deducting gst charges.

They said that the gst amount was paid to the government when the invoice was created and they cannot give it back.

They said it might be...

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Address: New Delhi, Delhi, 110027

Website: www.countryholidaysinnsuites.com

This is my worst experience with a Country Holiday Inn & Suites/CHIS (don’t confuse it with Country Inn). The sweetness and the gesture the sales team will show while selling their membership, you will be bound to fall into their trap and once your card is swipe, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions...

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14 other people found this review helpful

14 found this helpful

7 Comments

Hi,
I have taken their membership in april 2018, and tried booking for manali, they said no rooms available, then tried mussoorie, no rooms available, then few more places like this none of them were available. During sales pitch, we were promised that we can book minimum 3 days before, but in actual we couldn’t get room even before 30 days. I would like to cancel my membership and want refund of money...

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Address: New Delhi, Delhi

Website: countryholidaysinnsuites.com

I had taken membership in dec.2017, by paying rs. 1lakh for one year + 4 years, with a cash back of rs. 30k for air tickets.
I have applied several times for holidays giving min 60 days prior information, but am not able to get promised accommodation.
It's been six months (180 days) i applied for the refund of amount but i am yet to receive any response from the company. I have put 100's of email reminder's with no response.br...

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5 other people found this review helpful

5 found this helpful

23 Comments

Country Holidays Inn & Suites Complaints & Reviews

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country holidays inn & suites, total, fraud false promises lies not issuing full refund and forcing membership against our will

refund of my membership fee rs 150000/- from country holiday inn membership no chisdlsa775102

false promises and pathetic services

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for cancellation and amount refund req

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fake commitments by marketing executives

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fake promises to sell the membership

unethical sales tactics and then deducting gst amount saying it is paid to the government

false commitment, cancellation of membership and refund of money

I want refund of my money

fraud alert

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Country Holidays Inn & Suites Complaints & Reviews

File a complaint to Country Holidays Inn & Suites

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Country Holidays Inn & Suites reviews & complaints page 36

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