Claimed

Country Holidays Inn & Suites Complaints & Reviews

3.1
Updated: Oct 10, 2024
Complaints 723
Resolved
443
Unresolved
280
Contacts

File a complaint to Country Holidays Inn & Suites

Having problems with Country Holidays Inn & Suites?

File a complaint and get it resolved by Country Holidays Inn & Suites customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Country Holidays Inn & Suites reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
amitKumaryadavv
from Noida, Uttar Pradesh
Dec 27, 2018
Resolved
Report
Copy
Resolved

country holidays inn & suites membership false commitments

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.countryholidaysinnsuites.com

We took the membership plan on 30th November 2018. It’s with utmost dissatisfaction and frustration i am writing this. At the first place we were not at all interested in buying the plan but Miss Bhumika and Mr Nadeem which was sales manager at CHIS Noida forced us into buying this by saying first buy this trial package of 80 thousand. A whole lot of T&C are put before us on both voucher and membership nights which at the time of selling...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Anil.05.89
from Mohali, Punjab
Dec 27, 2018
Resolved
Report
Copy
Resolved

fraud company, false commitments

Address: 122001
Website: www.countryholidaysinnsuites.com

I got stuck in this fraud company, initially while they are making you their member, they used to provide lots of positive commitments like, free stay, breakfast, pickup drops, referral bonus, bonus weeks, etc etc.

They convince you to become member in anyhow and afterwards the actually fraud games starts,

I paid them half amount and then start my membership with them and they used to said that they will give...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep-sindhu
from Gurgaon, Haryana
Dec 26, 2018
Resolved
Report
Copy
Resolved

cancellation of membership

Address: New Delhi, Delhi

Now that we have the chis id and login details, we are not able to use the membership and book our vacations.

We have emailed on customer care also but no reply in 2 days.

What is the point of having membership, when we cannot use it.

We have asked for so many times to cancel this membership as its very new and we have not avail any of their so called deals.

Please help us to...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Aksjadable
from Chennai, Tamil Nadu
Dec 25, 2018
Resolved
Report
Copy
Resolved

mis selling of membership

Chis 775918

Me and my wife were tricked into buying this membership. It is a hard earned money, please help in refunding the amount.
We were told it has tie ups with hotels like country inn, hilton etc..
I checked it online but was not able to find any link between them.
Too many fake promises were made.
Please. It is a request.

I request you to please help me. I am not able to sleep...
Helpful
Found this helpful?
1 Comment
Report
Copy
I
Ibrana Farhat
from Gurgaon, Haryana
Dec 21, 2018
Resolved
Report
Copy
Resolved

refund of my membership fee rs 80000/- from country holiday inn membership card no: chisnd776056

Address: 110091

Name: ibrana farhat

Membership card no: chisnd776056
Receipt no : chis-nd783122
Receipt date:[protected]

Refund of my membership fee rs 80000/- from country holiday inn membership card no: chisnd776056

I want to refund amount rs 80000/- which is paid to chis (Country holiday inn and suites) company on dated[protected], because chis company a fraud company,
Company sales person...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amit_az07
from Delhi, Delhi
Dec 18, 2018
Resolved
Report
Copy
Resolved

chis membership - i want my refund

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I was called to collect free coupons and movie vouchers on[protected]. When i visited to collect the coupons, they asked to go through their 45 minutes presentation about chis holiday membership. I agreed to it. After the presentation they tried to convince me to buy their membership. At first, i refused. Then they started giving luring benefits and discounts. They offered to provide me membership of 10 years at rs. 1.40 lac. I said i cannot...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rohitji95
from Noida, Uttar Pradesh
Dec 10, 2018
Resolved
Report
Copy
Resolved

want my refund back

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.countryholidaysinnsuites.com

The sales team is following and in connection till the time i have taken the membership. After that everything looks fake and very much not reliable.
- the most of the details over the first recorded welcome call were different from what i have been discussed with sales team.
- when i asked agent on recorded line that the things looks different and i don't want to execute this membership then she said, its there on agreement.br...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sidharth Dutt
Dec 5, 2018
Resolved
Report
Copy
Resolved

promises not honored - new excuses chisnd775047

Address: Gautam Buddh Nagar, Uttar Pradesh

We purchased 10 years membership by paying Rs 1, 40, 000/- on 10 September 2018. At the time of giving the membership, we were told that we can gift part of holidays to family members. Accordingly, we tried to book holidays for December end 29 December to 1 January 2019 for us along with parents - 3 nights 4 days (2 rooms), company started giving excuses. The first email we received was that you cannot gift holidays in festive season or year...
Helpful
Found this helpful?
1 Comment
Report
Copy
I
ishantech007
from Delhi, Delhi
Dec 2, 2018
Resolved
Report
Copy
Resolved

i am going to file court case against chris anyone else who might be interested in this can come with me

Address: 122001
Website: countryholidaysinnsuites.com

Chis is a fraud company they promised me a lot about hotel booking and took 1.4 lac from me. I asked them to book hotel for the first time and intimated them 1 month earlier that i want hotel but they are saying these are peak holiday days that's why hotel is not available. I am not getting hotel after giving 1.4 lac wtf.

I am taking legal action againt them if anyone else also victim of chis can contact me let me know i will...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
amityan
from New Delhi, Delhi
Dec 2, 2018
Resolved
Report
Copy
Resolved

vouchers fake promise.

Address: New Delhi, Delhi, 110063
Website: www.countryhidaysinnsuites.com

My self and my wife visited has been assured by their saket branch office. That if you are not becoming our members eventhough you can redeem our vouchers of pvr movie, saloon and vacation in selected holiday destinations of 3 nights 2 days package. When is start following up then first they refused saloon voucher. They putted new condition that only person allowed who will purchase tour package from us. That they didn’t reveal when they...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Shiv Pratap Singh
from Delhi, Delhi
Nov 29, 2018
Resolved
Report
Copy
Resolved

chis complaint @ fraud company

Hi this is complete fraud company, making fools, looted money from me, i have paid 80000rs from my credit card it was my hard earned money, now whatever is promised during that worse session was fake, even those worst sales person are not ready to pick my call or even discuss the issue.
They always offer the property which is even lower than 2000/2500 so n this way their amc charge is very much more than that, so what is the use of...
Helpful
Found this helpful?
3 Comments
Report
Copy
R
Rinita
from Delhi, Delhi
Nov 28, 2018
Resolved
Report
Copy
Resolved

not providing facilities they promises to at time of enrollment

Address: 201301

I have been facing issues the second time with chis. They made large promises at the time of membership enrollment but as soon as you plan to avail their services there is always a constant disappointment from chis.
They had mentioned that we need to intimate the prior to our trip plans. I wantedto book their property in jaipur for dec 22-23 weekend but to our surprise their customer care without even caring to ask about our dates...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
atulmtr
from Delhi, Delhi
Nov 27, 2018
Resolved
Report
Copy
Resolved

misrepresentation, fraud, denial of service, fake promises

Address: New Delhi, Delhi, 110055
Website: www.countryholidaysinnsuites.com

Membership number chisdlsa775116
Please read everyone & support while commenting your number in inbox in words:
I had a worst experience with country holiday inn and suites. I have taken a new membership on 18th august 2018. Sales team of chis made huge false commitments about the tie ups with all top hotel chains within india.
I have used only one of their complimentary stay in the roseate house. Apart from that when...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohit Maggo
from Gurgaon, Haryana
Nov 26, 2018
Resolved
Report
Copy
Resolved

chis membership

Website: www.countryholidaysinnsuites.com

I visited Radisson Blu Hotel, Kaushambi, on 4th November, after getting a number of calls from CHIS representatives for the free vouchers.

Sales representatives (Shoaib Khan whose manager is Dhananjay) made many false claims regarding the membership benefits which I am not going to describe here in detail, as people are already aware of the false claims which are made by CHIS representatives.

I paid INR 21, 000...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aayush Bhatt
from Darbhanga, Bihar
Nov 25, 2018
Resolved
Report
Copy
Resolved

fake commitments for gift and holiday voucher which they didn't handover to us.

Address: 110045

They r making fools by fake commitments and wrong information waste ur time, this is totally wastage of time, the manager and other people who working there are so smart in their technique, my advice to all plz dnt go with them.. False commitments about gifts and holiday vouchers...

Thay are making people fool like this kind of prmotional drama... & call u to waste ur time.

Greetings from country holidays inn...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunbatra
from Noida, Uttar Pradesh
Nov 24, 2018
Resolved
Report
Copy
Resolved

false commitments demand refund

Address: New Delhi, Delhi, 110085
Website: www.countryholidaysinnsuites.com

I enrolled into chis on 26/5/18 id chisrg773992 and now i wish to withdraw from it as all commitments made by anam mirza at your rajori garden office are proving to be wrong.
Firstly i was promised 4 to 5 star properties which fell flat when i visited kabeela resort its location food pool or its basic facilities like intercom were not even up to a 2 star facility.
When i purchased the membership i informed them about the age...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
atulmtr
from Delhi, Delhi
Nov 19, 2018
Resolved
Report
Copy
Resolved

denial of actual service

Address: New Delhi, Delhi, 201010
Website: www.countryholidaysinnsuites.com

Chis (Country holiday inn & suites) company gave me false promises and i purchased their membership. But when i tries to use them, they denied for most of the things committed at the time of payment.

When i mail to their reservations team, they say reservations are not possible. Contact sales team. And sales team don't even pick my phone. They normally pick after i call them 6-7 times and they also say blah.. Blah terms and...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Rashi Akhil Garg
from Jaipur, Rajasthan
Nov 18, 2018
Resolved
Report
Copy
Resolved

false promises by sales team to sell membership

Website: www.countryholidayinnandsuits.com

Membership number chisdl 774491

Unfortunate experience with country holiday inn and suites. Took a new membership in august 2018. Sales team of chis made huge false commitments about the tie ups with all top hotel chains within india. We have been trying to plan 1st holiday in dec and it's become an impossible task. For past 2 months every day we have been following up with reservation team and sales team but all we get it...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
vivek widhani
from Dehra Dun, Uttarakhand
Nov 18, 2018
Report
Copy

fraud, cheating and misrepresentation

Website: WWW.COUNTRYINNSANDSUITES.COM

1. The company country holidays inns and suites, hereinafter called chis with sales offices in tdi mall, rajouri garden and mgf metropolitan mall, saket in new delhi is a fraud (R) fraud.
2. They claim to have 147 hotels/resort properties. They are liers.
They have none (R) none. Not a single 5 star property is owned by chis.
3. All thier claims, promises, assurances of providing 5 star vacations, suites/cottages, all...
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy
G
gauravpriyabhutani
from Palwal, Haryana
Nov 16, 2018
Resolved
Report
Copy
Resolved

fraud company, fake promises

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.countryholidaysinnsuites.com

#countryholidaysinnandsuites — fake promises to sell the membership, id chisdls774453. I want my money back

Mr. Raunit, venue manager of this company sold the membership with fake promises to me with membership id chisdls774453. At the time of membership they told that i can avail 3 room per day for any trip. When i tried to book the trip to udaipur, they are denying to book 3 room as they said you cant book 3 room because...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR