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Crocs India Complaints & Reviews

www.shopcrocs.in
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Updated: Jan 10, 2025
Complaints 492
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Bad 😕 It seems that Crocs India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Crocs India reviews & complaints page 25

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S
Shankar sodi
from Talaja, Gujarat
Mar 22, 2016
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Strap has broken

Address: 492001

I had purchased a pair of sleepers
Beach line flip
Ocean / white
M7w9
25cm
Manufactured by crocs, inc
Niwot colorado, usa
Imported & manufactured by
Crocs india private limited.
11th floor, b_wing, vatika towers
Sector 54, golf course road gurgaon _122002
Haryana, india
Murphy rs 2495
From mochi the shoe shoppe
No 131 & 135 city centre,...
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C
Chhandashree
from Kolkata, West Bengal
Mar 1, 2016
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Long wait with no response n then blaming the customer

Address: Kamrup Metropolitan, Assam, 781021

I had placed an order of two pair of shoes some one month ago. Now your people say they have lost the shipment n told me to wait for a new delivery. This was conveyed by an exceptionally sweet female who sounded too convincing. Today when I wrote n enquired stating that I may approach the consumer court...yr people tells me that they could not reach me on my cell. ...a blatant lie! So r people of crocs a damn reputed company bent on harassing...
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K
kiran darshak
from Chennai, Tamil Nadu
Jan 28, 2016
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Wrong order not yet replaced

Address: 122001
Website: www.shopcrocs.in

Ticket ID: IEK[protected]
Subject: Re: Crocs India: Order #[protected].

I had ordered a pair of footwear from crocs india. first i got a wrong size, that can be considered as my mistake. that product was picker up again and replaced with a new one.
This time i get wrong product itself. this was again scheduled for return and i sent it back. Now i have not got the correct product yet.I am unable to track the courier...
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P
Pitalwala
from Gurgaon, Haryana
Jan 20, 2016
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Flip slipper

Address: New Delhi, Delhi, 110052
Website: www.shopcrocs.in

Dear Crocs,

Emboldened by the quality of my daughter's slippers my wife decided to buy one flips for herself but it gave way with a month....
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R
Rane geeta
from Mumbai, Maharashtra
Jan 19, 2016
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Defective

Address: Thane, Maharashtra, 401209
Website: CONSUMERSCOMPLAINTS.IN

I give my compalint to crocs on 10th Janyary2016 for defective sleepers but i got no reply from crocs India. Please sort out it as early as possible....
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R
Rane geeta
from Mumbai, Maharashtra
Jan 10, 2016
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Crocband x flip

Address: Thane, Maharashtra, 401209
Website: COCBANK

I bought croc band_ xflip from mumbai . My son use it for rarely 1 month and its strip is broke. I disappoint very much because my son always use orthoheel brand. We narver face such problems....
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V
Vijayshree Chaturvedi
from Chennai, Tamil Nadu
Dec 30, 2015
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Beach line boat shoe women - exchange - request made 2 weeks ago

Address: 400053
Website: www.shopcrocs.in

Order #[protected] I have requested for exchange two weeks ago, and there has been no revert from the customer care. Nobody is bothered for a pick up. Shopcrocs.in says 'Easy Exchange' please change the label. its not at all easy exchange. shoes worth of 3177Rs, its my money so obviously i will be worried. many requests had been sent, but still no action from shopcrocs.in . Feels like exchanging and asking for a pick up is worst thing...
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R
Rajeshwar Raina
from Gurgaon, Haryana
Dec 10, 2015
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Crocs MODI FLIP women sleeper( Blue/RED) complaint.

Address: Gurgaon, Haryana, 4101265
Website: www.consumercomplaints.in

Sir/Madam, I bought 2 pair of Crocs sleeper from your authorized retail shop "D'shoe Lounge at Metropolitan Mall" in the month of April'2015 ( 21/04/2015) in Gurgaon. after the use of 7 month one pair of sleeper strip came out. Today I was contacted Crocs Company Representative in Gurgaon Mr Anil singh and sent him my mother damage sleeper pic. But straight forward he denied to replace that product and told me to send complaint through...
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K
Karthik Sethumadhavan
from Delhi, Delhi
Oct 24, 2015
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Crocs replacement not received for over a Month

Address: Mumbai City, Maharashtra
Website: www.shopcrocs.in

Purchased crocs from crocs India website .order#[protected]. Was asked to rerun since I had quality issues. Was shipped to crocs warehouse and got a confirmation that it was received at warehouse in Sep 2nd week. Still replacement not done. They are unable to track the shipment in warehouse. No proper response from customer care team....
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M
MaduraiSakthi
from Chennai, Tamil Nadu
Aug 25, 2015
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Unisex Crocband Black Flip Flops House Slipper

Address: Madurai, Tamil Nadu

Dear Sir, I have purchased a Crocs Unisex Crocband Black Flip Flops Slippers from MADURA SHOES, MADURAI six months ago. two days back the slipper got torned near in the front connection. i was surprised that expensive slipper i could not able to use atleast six months and i am very upset regarding the product kindly find attached proof for your kind reference and expecting favourable reply. Your kind cooperation will be highly appreciated...
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P
Parag Panwala
from Mumbai, Maharashtra
Jul 1, 2015
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No delivery of ordered item and delays in refunding the money paid

Address: Mumbai City, Maharashtra

Item ordered online at crocs website, india. order #[protected], on 12th June 2015. Order value Approx Rs. 3000/- The item has not been delivered yet to us. Also, on calling Crocs, they are unable to track the shipment and give us a proper response towards the reason for delay. Finally after chasing them continuously for 10 days, we relented and asked for a refund on 25th June. The reply we get from Crocs is that they will initiate the...
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C
C.p. Krishna Kumar
from Manthani, Telangana
Dec 26, 2014
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Crocs Worst customer service (Phoenix mall Chennai store)

Address: Chennai, Tamil Nadu

Crocs Phoenix Mall (customer Service the worst ever) customer Service the worst ever...No respect. Absolute rudeness. Store Is mess. Was tryibng to buy shoes for my daughter and ask for 60% discount prodcut wwhich was placed in mirror(shoes upto 60% off) . the store CSA as told no 60% stock and speak very rude in fornt of my wife and daughter.and no respect to the customers and most disappointing service ever faced in any retail stores. ...
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