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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Jan 2, 2025
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83
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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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D-Mart / Avenue Supermarts reviews & complaints page 35

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Y
yadavsatish983
Apr 28, 2020
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cheating with me

Address: 343 Ashok Vihar Nager Nigam Colony Bhopal (M.P)

Today we have received online D-mart material we have found there are lots of mistake in bill and extra charges add I book Oil Fortune plus 1liter 106 and total 1272 (with received box amount is same print in bill) . And in blil to they provide D-mart I pay Oil Fortune plus 1liter 123.5 and total 1482 and Secound is I book Dukes bourbone Biscuits 150gm each 20 and total amount is 40 Rs(with received box amount is same print in bill). And...
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yadavsatish983
Apr 28, 2020
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cheating and fraud with me

Address: 343Ashik vihar Nager Nigam colony Ashoka Bhopal garden

Today we have received online D-mart Bhopal Jagirabad online material we have found there are lots of mistake in bill and extra charges add I book Oil Fortune plus 1liter 106 and total 1272 (with received box amount is same print in bill) . And in blil to they provide D-mart I pay Oil Fortune plus 1liter 123.5 and total 1846 and Secound is I book Dukes bourbone Biscuits 150gm each 20 and total amount is 40 Rs(with received box amount is same...
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Vishalbabariya
Apr 28, 2020
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rude behaviour with customer

Address: D-mart, link road , malad west, mumbai

Hello good evening, i have visited today evening around 11pm, d-mart (Malad-w)
I wanted to enquire there about something first of all there was no enquiry counters thats is fine we can understand because may be all staffs are busy in other works with the customers but there was one stupid guy (Uneducated) in light blue shirt at the entrance who doesn’t know how to talk with customers how to reply to customers, my father is government...
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S
Sachin Mokashi
from Pune, Maharashtra
Apr 27, 2020
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about delivery rejection by delivery person

Dear team,

I am physically handicapped person living alone in my flat. I have first time order on d mart ready app because now due to lockdown and some other reasons not able to move from my place.

I have recd called from your delivery person that he is not given delivery on our place. We have to come in front of colony which is approx 300m from my flat.

I request them that sir i am physically...
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F
fk007
Apr 27, 2020
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grocery online order

Address: versova , Mumbai

Online order submit by app on 25.04.2020. Received today with half product and when open the box a lot of item was not ordered by me.in 15-20 items i ordered only 4 things received as per my list apart from that they delivered order of their choice.
For example - 1 kg nutri choice biscuit i never purchased of 5 rs packet of that brand in my life and they sent me 1 kg
And many other things they have added

I know...
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Wiljen
Apr 27, 2020
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booking error in your server

I would like to state that i am trying to book the order from your portal from last 4 days, midnight between 1200 to 1245am but every time it shows error, as you are aware that as per the current situation we cannot go out and buy essential products. Earlier also there was complaint lodge personally by me at mira road dmart for cheating with us pertaining at the cash counter.
At present also the time slots are open for 30 april, but...
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Dipika Singh Rathore
Apr 25, 2020
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price r more dan billing price

First of all I did not get all d stuff wch I ordered I only got few stuff in wch cooking oil is of different company and 200 rs higher dan the billing price I m not at all satisfied with d service...
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suhaskankatala
Apr 24, 2020
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order not yet received

Hi,
I've placed my order on Dmart app on 16th April and the delivery date was 18th April. It's been 1 week now since the delivery date and still didn't get the order. Please resolve this issue. My order no. is 9791235....
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pradcan
Apr 24, 2020
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order not received

I had placed an order on 20/04/2020 and my order id is 10881491. My order was expected to come by 21/04/2020, but today is 24/04/2020 and there has been no response about the order from their side.

I tried contacting their customer care which always comes to be busy and also sent a mail for which i got a system generated reply that they are not able to reply to queries on timely basis. Instead of such a mail it would had been...
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sriuma143
from Hyderabad, Telangana
Apr 24, 2020
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ordered food essentials and domestic things but not yet delivered

Address: Attapir hyderabad

I have ordered few items from your dmart store at upparpally hyderabad online (Through your mobile app) on tuesday (21st april, 2020) and the order was scheduled delivery on 22nd april, 2020 showing the time as 7am to 9pm.
Still today i am awaiting for my order and i didn't even get any message or a call that i will be getting my order.
I tried calling them, sent them many messages through my gmail but there is no response....
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Washeem19563
Apr 24, 2020
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deny to home delivery without any genuine reason

Dear Dmart Team,

Your store has denied to home delivery without any genuine reason that to after 5 days of order.

Request your immediate intervention to resolve my concern.

Order no[protected]
Order Date[protected]
Order Value - 8095...
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Ketu Thakaar
Apr 23, 2020
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received wrong order

Address: Bhayandar

We ordered 5 kg of sugar and we received 5.014 kg of sugar but the amount charge for 10.028 kg. Due to lockdown vehicles are not allowed inside our lane he called us down to receive a parcel so we were not able to crosscheck it....
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G
Ganesh Khamgaonkar
Apr 23, 2020
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home delivery 2 time swap card

Dated[protected] i hava purchase online billing was 595. Delivery person swipe my card. I enter pin then he told me no paper. He swip again then i enter pin. I had checked bank statment there was 2 time 595 debited.

Dmart virar west
Bill no[protected]
Vou no s[protected]
Debit card last 4 digit 0285
Mobile no [protected]...
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H
Hetal Nandu
from Mumbai, Maharashtra
Apr 22, 2020
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charged more

Address: 901,KAIRALI CHS LTD, PLOT NO.50-51,VIDYANIKETAN MARG, GOREGAON WEST, MUMBAI

I have purchased surf excel 4 k.g ( 2 packet Rs. 446*2=892) and Society tea 1k.g Rs.409/-. bill no.=[protected], date=22.04.2020, malad- link road, mumbai - dmart branch. Bill time-1.49 p.m. BUT on dmart online site the rate of surf excel (2 packet Rs.422*2=844) and society tea Rs.307. SO YOU HAVE CHARGED ME EXTRA MONEY .SO PLEASE REFUNED MY MONEY. MY NAME IS MAYUR GALA AND MOBILE NO IS [protected]...
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DeepakVerma03
from Bhopal, Madhya Pradesh
Apr 22, 2020
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add alternate items without confirmation in home delivery order

Address: DMART LILY TALKIES JAHANGIRABAD BHOPAL M.P. INDIA
Website: Dmart Online complaint

My name is deepak verma, i have order online by dmart aapp and i received at[protected] order id 8914680.
I ordered some of items but at the time of delivery they deliver alternate items and delivery boy said some of items are out of stock then we change items in your order from which items are available in store.
I order nirma wahing powder they given wheel washing powder, i order nirma det. Cake they given rin cackem i order...
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D
Deepalakshmi S
Apr 22, 2020
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dmart has not delivered order

Address: DMART, PANVEL

I and one of my friend placed 2 different orders for same location for delivery on same date. Dmart delivered order no. 8230993 partially only stating that the other items are not available. But they did not deliver the order no.: 8230746. They called and stated that 'your location is more that 4 to 5km, so can't deliver'. The lady who spoke does not know the location and simple she stated that. But actually my location is within 5 km. How...
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Rajendraprabhakarpatil
Apr 21, 2020
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delivery not received

Delivery not received of order number 10196461...
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Sonal Rane
Apr 21, 2020
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order not received yet

I have placed order with dmart on 17 apr, and delivery date date was 20 apr still nahi received my order.
I m trying to call customer care but the number is continuously busy.. I have put a mail on customer care id still not received any reply.
If home delivery is not possible why you have given option...
Waste of time
Bad experience with dmart.😠😠...
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N
Namrata Rathod
Apr 21, 2020
Nov 12, 2023
This thread was updated on Nov 12, 2023
Resolved
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dmart ready - not received online order grocery

Hello,

As goverment said to stay at home for that i most of people places online grocery order but dmart is not fullfill customer requirements.

It's seems d mart online service d mart ready is doing fun with his customer in this penic time of pendamic of covid 19.

Place order and confirm by app on 12th april order no 9519273.
Order delivery date 14 th april.
No delivery, no response...
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2 found this helpful
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M
Manasi Malwankar Amraotkar
Apr 21, 2020
Oct 21, 2023
This thread was updated on Oct 21, 2023
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order not delivered

Address: Moshi Pune

I have ordered on 17/04/2020 order no.10609847 from dmart app and got a slot of 20/4/2020 for delivery but till now didn't got my order delivered. Even not getting proper respond of email. I have tried several time to customer service but no answer. Atleast you should update us through email, call or sms about date and time. So that i know that will i be getting my order delivery or not... I just want to know the status of my order...
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