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D-Mart / Avenue Supermarts Complaints & Reviews

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Updated: Jan 2, 2025
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duplicate invoice
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Double payment charged for the same item which has already been paid
Indecent staff behaviour & fraud accounting

D-Mart / Avenue Supermarts reviews & complaints page 39

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D
dipentrivedi10
Jan 8, 2020
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refund my money

Address: Green City, Sector 26, Gandhinagar, Gujarat, Gandhinagar, Gujarat, 382027

Money has been paid successfully but dmart staff were not agree to accept, even though i have shown him upi receipt generated by g-pay. I dont understand why such bugs has occurred but one thing is sure that 898rs amount has been credited to dmart upi id: [protected]@hdfcbank as per receipt that is attached herewith. I want my money back
[protected]...
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pradip baidya
from Mumbai, Maharashtra
Dec 30, 2019
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item not issued after shopping

Address: Bldg no.33,Flat-403,Seawoods estates(NRI Complx),Sector-54/56/58, Nerul,(Off Palm beach road,Landmark - near DPS School),, Mumbai City, Maharashtra, 400706

Today undersigned had a shopping at d'mart cbd belapur, navi mumbai 400614. However after shopping i found one item (Hsn no. 1905, royal udat papad 200gm) is missed from my bulk shopping vide tax invoice billno.[protected], voucher no. S[protected], dtd 30/12/2019.
The item by mistake may have not been loaded in my baggage from the counter. However it will be appreciated if you kindly look into this and revert. Bill pic could...
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P
Pappu03
from Hoshiarpur, Punjab
Dec 29, 2019
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regarding carry bag

Address: Amritsar, Punjab

On 25 dec19 i did shopping from ur amritsar outlet and they denied to give me carry bag for free and also added that this is against their policy. Which is a clear violaton of supreme court order.
So i put a complaint on the complaint register along with my ph no. They haven't that much courtesy to inform me about the progress.
So, i hope atleast you give me suitable reply and take appropriate step to provide better service...
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K
Kalpesh Sonawane
from Mumbai, Maharashtra
Dec 28, 2019
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regarding double charged of bill

Address: E1/24/b-10, 400706

I shop at juinagar smart today for rs249, cashier swipe my card twice though i show her money got deducted from my account.

No manners to staff, shekhar and even manager sameer nair was not capable of handling complaint. You smart people thinks customer are fool and you don't respect customers word. You think very smart and never accept your mistake.

Regards,
Kalpesh
[protected]
Kalpeshsonawane.[protected]@gmail.com...
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A
Avnish Turkar
from Korba, Chhattisgarh
Dec 22, 2019
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unpacked dhoop cone

Address: Near Shekhar Paradise, Nipania, Indore, Madhya Pradesh 453771, Indore, Madhya Pradesh, 453771

I bought food and grocery today from d mart, indore. This includes "bansi premium dhoop" cone 125 g. The box product was unboxed and there was 10 less dhoop sticks. And last month i have bought grocery and when back to home two bansi loban sticks were missing in my carry bag.

Please check with staff of d mart may be something wrong with them. I am totally disappointed from this kind of fraud, which is breaking my trust over...
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Tejas Yeole
from Mumbai, Maharashtra
Dec 22, 2019
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charging money for carry bags

Address: Thane, Maharashtra, 421301

I have been charged by dmart a lot of times for carry bags while buying goods. I have come to know that this it is not legal to charge for carry bags if you are a store it's your duty to give customer a carry bag for the goods he bought for free. No one comes to shop keeping in mind that he will be shopping today in dmart. Some people come from office and they don't have carry bags. Dominos and bata have already paid huge fines for charging...
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Shah Rukh Ansari
from Indore, Madhya Pradesh
Dec 20, 2019
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extra charging for carry bag

Address: Indore, Madhya Pradesh

Hello,
I am a regular buyer of d-mart rajendra nagar indore.
There is still extra charging for a carry bag around 16rs and add on in the bill as named cotton cloth.
The size of the bag is also very small. Sometimes 3 4 carry bag we have to buy unfortunately and unlikely.
Already the rate of the products are much higher an then this carry bag price.
This must be stop and carry bag should be complimentary...
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A
aryan4983
from Nagpur, Maharashtra
Dec 16, 2019
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mosquito rackets not working

Address: vayu sena Nagar nagpur, Nagpur, Maharashtra, 440013

I purchased i mosquito rackets and it's not working. And dmart is 20km out of nagpur and when i went to dmart he refused to exchange. It's bad experience. Please replace my purchase. We reached dmart with great hope from dmart and such type incident make us very upset.

Please replace my purchase so that i will be very grateful to you. And bonding and trust as customer will remain spotless.

Thans and regardsbr...
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sappidi vaishnavi
from Hyderabad, Telangana
Dec 15, 2019
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I'm complaining about torn shoes.

Address: secunderabad.

I have purchased the shoes 3 weeks ago from dmart secunderbad. I wore it only 5 times. The shoes got torn out. The cloth is torn. The quality is really very bad. I have expected the dmart has standard items. Really upset with the quality of the shoes. Please do check them before selling them to customers, i hope i get a replacement and hope this dont repeat....
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Indian Press
from Mumbai, Maharashtra
Dec 14, 2019
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cheating with customers for the carry bags

Address: Raigad, Maharashtra, 410206

Today i had visited d'mart at new panvel, maharashtra for purchasing 2 nos t-shirts, 1 stole and 2 nos supermax shaving razor. After making the purchase when i came to the billing counter and after getting all items scanned, the lady of that counter asked me whether i required carry bag for the same. I replied that i had taken goods from you so i required the carry bag as everyone not bringing the carry bag with me all the time and it is...
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S
Sony Jose
from Nagercoil, Tamil Nadu
Dec 11, 2019
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charged me extra 19 for an item which was not purchased by me.

Address: Plans heights, 4, Hennur Bagalur Rd, Hennur Bande, HBR Layout Bengaluru, Karnataka 560043, Bangalore, Karnataka, 560043

On 10 december 2019, i purchased some items from d-mart, plans heights, 4, hennur bagalur rd, hennur bande, hbr layout bengaluru, karnataka 560043. But they charged me extra rs 19 for an item which was not purchased by me. Will get any reduction on my next purchase? D-mart is not near me so i can't go & show them the bill this month. Kindly refund me. Thank you....
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S
Soumya Sudhir Samal
from Hyderabad, Telangana
Dec 8, 2019
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staff behavior and support is the worst - d'mart kukatpally branch

Address: Sri Ram Nagar, Hyderabad, Telangana, 5800085

Dmart kukatpally having worst staffs. I like shopping from dmart but who will go their if behavior and support will be the worst.
Today repeatedly i asked for carry basket but the response is arrogance and they don't care to reply. I am going to buy not to beg. If this kind of response i get from the staff i won't bother to step into the dmart.
I will not continue to go to dmart. I will go to others where i can get proper behavior.br...
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Raviraj Uplap
from Nagpur, Maharashtra
Dec 7, 2019
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purchase of toilet rolls in bulk.

Address: 113/1_2_3, Uplap Bungalow, 413001

Hello team i am consumer of d mart solapur jule solapur outlet for a long time. I have a lodging by name hotel center point solapur i regularly purchase toilet paper rolls for my lodging purpose and in past had given a letter as said by your staff after that multiple times i have purchased toilet rolls in bulk quantity today that is 06/12/2019 i went to buy toilet rolls but your store manager mr sameer meshram with a very rough way we never...
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Pearl Rajpal
from Delhi, Delhi
Dec 5, 2019
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worst customer service

Address: platinum aura flat number 401 sector 20 roadpali kalamboli navimumbai 410218, 410218
Website: Indian consumer forum

I am a very old customer of dmart kharghar every month i shop from there outlet of around rs.[protected] but this month the service provided by them was very worst they were having some parking issue as some work was going on in there parking area so they ask the customers to park in front of there mall so please kepng trust on them park there vehicle in no parking zone area but after shopping when people come towards there vehicle it has...
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Santosh Varma edarpalli
from Mumbai, Maharashtra
Nov 28, 2019
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urad whole and rice and in dates and many more

Address: Moosaper, Hyderabad, Telangana, 500018
Website: About quality issue of food by insects

Lots of insects found in food products quality issue and damage of rice white insects found in kurnool rice insects also found in toordal and cockroaches in the food products in masala and milk powder of the food products juices and in jam bottle and insects are like white and yellow insects so please take responsibility of it and next time don't repeat it take care of this products mainly food products non food products etc damage of rats...
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A
Aravind 2019
from Delhi, Delhi
Nov 27, 2019
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tagging of consumer handbags/lady hand bags

Address: 641021

We are told to tag our handbags before entering the supermarket by local security people for shopping when we asked how we will manage our mobile phones and purses we were bluntly told to obey the order. When opposed the security lady asked us to leave the premise if it is not followed.
We returned back without shopping where we were disrespected and i believe there are no such rules to seal our bags for shopping on pretext of theft,...
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K
kishore.kanchan
from Mumbai, Maharashtra
Nov 25, 2019
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product quality - could be spurious

Address: Mumbai City, Maharashtra, 400016

Dear sir,

I am a regular customer of dmart and have been ordering the products from them since their inception of their pick up stores.

Recently, on 20th november 2019 vide order no: 6182658 i ordered a chings shezwan chutney from dmart and found the product to be surprisingly weird.

We are regular users of the product and are sure that this is not the original product. The chutney was filled...
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V
Venkat Srikanth
from Hyderabad, Telangana
Nov 22, 2019
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deduction of amount

Address: Jeedimetla, Hyderabad, Telangana, 500055

Hello dmart, 18 nov 2019 i purchased a groceries and i swipe a card but debited from me but money not yet received branch... I lost my money i need response from dmart.. Then wat is the solution update me the great dmart kompally... Branch...?
Status : no body answered properly,,,,, no follup with bank,,,,,,, no update with customer,,,,,,,,,,, whats wrong with dmart kompally...

Too much time taken to revert my money...
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S
Shekar Patel
from Mumbai, Maharashtra
Nov 19, 2019
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ikya did not update my exit date in pf portal

Address: Shah colony Lane beside, Anand nagar colony, Hyderabad, Telangana, 500036

Dear sir
Iam rangu shekar employee in avenue super marts pvt ltd malakpet. Ikya did not update my exit date in pf portal. So iam not able to withdraw pf final amount. Please solve the problem

Employee name : rangu shekar
Employee id : [protected]
Date of joining : 10 august 2018
Designation : packer
Pf no. : pybom[protected]
Uan no :[protected]
Esi no : [protected]br...
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S
Saci Ananth
from Chennai, Tamil Nadu
Nov 17, 2019
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excess amount in billing

Address: 641045

The store has charged excess amount in billing by affixing wrong bar code for the product and it happened twice with in one week time.

The price of the product is less than the billing price. They are cheating all the customers who do not check the product price with billing price.

Need to repay the amount excessively collected and also reimburse the taxi fare amount of rs.1000-....
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