d2h Complaints & Reviews

Address: A/22 Maya nagrie society, gadkhol patia,, Behind ONGC

Good morning,

Very very very bad service after sales to the loyal customers from years to me.

Log complain on 14th July 2022. Countless follow-ups countless customer care talks and countless frustration. I felt helpless.

Kindly have some respect for the Videocon brand and resolve my issue.

The senior manager had given confirmation for yesterday to be resolved but as the usual very very very bad experience of engineer no visit.

Please refund my 1000 rs + amount to my bank which is in my Videocon account and take away all ur garbage from my home.

I want to switch to Airtel at only 1000 rs installation.

No thank you for your useless support after 15 days of frustration and harassment from your company end.

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2022

d2h Customer Care's response Dear Aman,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Jul 27, 2022

Updated by Aman110640111003 Sir,

I received call from engineer and Videocon both today but as expected there was no visit. Issue not resolved from past 15+ days.

Please don't waste my and yours time as clearly Videocon d2h can't able to resolve my issue from past more tham 15 days. It's good if you can refund my money which is in my d2h account which is the reason I am stuck. I want to go with better company which deals it's customers wisely like Airtel.

Thank you

Jul 28, 2022

Updated by Aman110640111003 16 days+ no resolution

Jul 28, 2022

Updated by Aman110640111003 ID 72226321 .. 14th July complaint resolved how???????? No visit my TV is still off. Why my complaint resolved without actually resolving

Jul 29, 2022

Updated by Aman110640111003 Very nice till date no resolution.

Please refund and close my connection i am not interested in Videocon d2h

Jul 29, 2022

Updated by Aman110640111003 If by mistake once i might have not recharge with thousand rs i till date would have adopted new connection and you gyes are taking advantage of that. Very nice

Jul 29, 2022

Updated by Aman110640111003 I don't want to continue even if you resolve my issue now. I kind of no respect for Videocon please collect your tools i also don't want my 1000 rs + amount in my Videocon account. You have done a great mental harrasment to me. Thank you

Verified Support

Jul 31, 2022

d2h Customer Care's response Dear Aman,

I hope the issue has been resolved. Please do let me know in case there is anything else I can help you with.

Thanks & regards

Jul 31, 2022

Updated by Aman110640111003 Very bad after sale service.

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A

Aman110640111003

from Mumbai, Maharashtra

Jul 27, 2022

Sir,

I received call from engineer and Videocon both today but as expected there was no visit. Issue not resolved from past 15+ days.

Please don't waste my and yours time as clearly Videocon d2h can't able to resolve my issue from past more tham 15 days. It's good if you can refund my money which is in my d2h account which is the reason I am stuck. I want to go with better company which deals it's customers wisely like Airtel.

Thank you

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A

Aman110640111003

from Mumbai, Maharashtra

Jul 28, 2022

no visit of engineer till time 28/07/2022 (21:08)

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Calling me all the time which is making me irritated I’m so tired about there call please. Tell them to stop calling me For take this channel and all please stop caling me on my number for anything

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jul 27, 2022

Verified Support

Dear Shivraj,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Address: Shree complex kalyan

Dear team

I want to inform you that on 24 July 2022 while recharging the videocon d2h account of Rs. 271 /- I have wrongly put my old customer ID[protected] instead of my current customer ID I request you to kindly give credit/transfer of amount to my account[protected] immediately.

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Address: Shree complex kalyan

Dear team

I want to inform you that on 24 July 2021 while recharging the videocon d2h account of Rs. 271 /- I have wrongly put my old customer ID[protected] instead of my current customer ID I request you to kindly give credit/transfer of amount to my account[protected] immediately.

Aug 29, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2022

d2h Customer Care's response Dear Mhadev,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 27, 2022

d2h Customer Care's response Dear Mhadev,

I hope my team got in touch with you and shared all the requisite information. Please do let me know in case there is anything else I can help you with.

Thanks & regards

Verified Support

Jul 29, 2022

d2h Customer Care's response Dear Mhadev,

As per the concerned team, please share a recharge screenshot on social media handles or you can raise a request against the wrong recharge via DIY.

Thanks & regards

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Sir, /madam I have recharged Videocon d2h and recharge was unsuccessful BUT my I got message that I have used 245 rupees for recharge and I have lost the money, , , and I tried once again recharge was successful please help me to get back my first recharged amount

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jul 26, 2022

Verified Support

Dear Kushal,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Website: www.d2h.com

I’ve been receiving marketing calls from the above mentioned company. I’ve disconnected my account now but still they are harassing me by repeatedly calling from different numbers. I’m getting disturbed in the middle of my work because of these calls.

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jul 26, 2022

Verified Support

Dear Ajinkya,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Accidentally I have recharged another customer ID[protected] of recharged 300 on 25/07/2022. Please reverse the amount on customer ID[protected].
Thanks and regards.

Aug 27, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2022

d2h Customer Care's response Dear Vasant,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 27, 2022

d2h Customer Care's response Dear Vasant,

My team tried to reach you but you were not contactable. You can contact our customer care team at [protected]/[protected] for further assistance on this.

Thanks & regards

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Website: www.d2h.com

Dear team,
I kindly inform you that on 22 July 2022 while recharging my Videocon D2H account (customer ID:[protected] I mistakenly recharged to my old Videocon D2H account (Customer ID:[protected] by recharge of 155₹, 50₹ and 99₹.I request you to kindly give credit/transfer of amount to my Current Account.[UPI transaction IDs respectively:[protected],[protected],[protected]]

thanks.

+3 photos

Jul 31, 2022

Complaint marked as Resolved

I think they did call me but I was just not there to pick up the phone. If you provide the correct information, they will resolve your problem even if you don't pick up the call, and yeah the experience was awesome.

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2022

d2h Customer Care's response Dear Narsing,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 27, 2022

d2h Customer Care's response Dear Narsing,

My team tried to reach you but you were not contactable. As per your request, the payment has been transferred from customer id[protected] to customer id[protected].

Thanks & regards

Jul 31, 2022

Updated by Narsing Ilegaonkar thank you, d2h customer care as well as consumer complaint team. My complaint has been resolved.

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Dear Team,

I wanted to inform you that on 14th July 2022 while recharging the Videocon d2h account I accidentally recharged 2000/- to my old customer ID[protected]. We have recently changed the setup due to the previous one faulty. I wasn't aware that the customer ID changes. I request you to kindly give credit/transfer of the deposited money 2000 and any existing balance tied to my old customer ID to the new account having VC number [[protecte]]?

Find the enclosed screenshot of my transaction for your reference.

Thanks,
Konda Reddy

+1 photos

Aug 16, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Jul 15, 2022

Updated by Chandra_reddy Please contact me via email or phone for the new account ID or VC number.

Verified Support

Jul 15, 2022

d2h Customer Care's response Dear Chandra,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 16, 2022

d2h Customer Care's response Dear Chandra,

Please note that as per your request payment of Rs 2000 has been transferred from VC No [protected] to VC No [protected].

Thanks & regards

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Address: Narsipatnam

Dear Team,

I want to inform you that on 8th july while recharging the Videocon d2h account of Rs 491/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID[[[protected]].I request you to kindly give credit/transfer of amount to my Current Account[[[protected]]] immediately.

Find the enclosed screenshot of my transaction for your reference:

+1 photos

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Address: Narsipatnam

Dear Team,

I want to inform you that on 8th july 2022 while recharging the Videocon d2h account of Rs 491/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID[[protected]].I request you to kindly give reverse of amount to my Account immediately.
Find the enclosed screenshot of my transaction for your reference:

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Address: Narsipatnam

Dear Team,

I want to inform you that on 8th july 2022 while recharging the Videocon d2h account of Rs 491/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID. I request you to kindly give reverse of recharge amount to my Account immediately.

Find the enclosed screenshot of my transaction for your reference:

d2h customer support has been notified about the posted complaint.

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Address: Narsipatnam

Dear Team,

I want to inform you that on 27 May 2021 while recharging the Videocon d2h account of Rs 2796/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID[protected].I request you to kindly give my amount 491/- back

Aug 14, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2022

d2h Customer Care's response Dear Aravindgullapudi,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 14, 2022

d2h Customer Care's response Dear Aravindgullapudi,

I hope that my team got in touch with you and was able to assist you accordingly. Do let me know in case you need any further assistance and I will surely look into it for you.

Thanks & regards

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Address: India

Website: www.d2h.com

I've done 3 months recharge of d2h & amount of rupees 895 debited from my account today 12July, 07:47AM but still it's not showing on my d2h account balance & also I didn't got refund from d2h
Customer ID: 32878399
Pls Help

Jul 13, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2022

d2h Customer Care's response Dear Jadhav,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 12, 2022

d2h Customer Care's response Dear Jadhav,

My team tried to reach you but you were not contactable. Please share an alternate number for further assistance. You can contact our customer care team at [protected]/[protected] for further assistance on this.

Thanks & regards

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I've done 3 months recharge of d2h & amount of rupees 895 debited from my account today 12July, 07:47AM but still it's not showing on my d2h account balance & also I didn't got refund from d2h
Customer ID:32878399
Pls Help

Jul 13, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

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Address: India

Website: www.d2h.com

I've done 3 months recharge of d2h & amount of rupees 895 debited from my account today 12July, 07:47AM but still it's not showing on my d2h account balance & also I didn't got refund from d2h
Pls Help

Jul 13, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jul 12, 2022

Verified Support

Dear Jadhav,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Address: Mango, Jamshedpur, Jharkhand

D2H set top box (RTN [protected]) has been locked... I cant change the pack. as per TRAI rule we are freedom to select the channels. But without any information my D2H has been locked. The customer care person denied to do anything.

[protected]

Jul 18, 2022

Complaint marked as Resolved

2nd day after complaint, my problem is solved by D2H... Thank you

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2022

d2h Customer Care's response Dear Nripen,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 08, 2022

d2h Customer Care's response Dear Nripen,

I hope that my team got in touch with you and was able to assist you accordingly. Do let me know in case you need any further assistance and I will surely look into it for you.

Thanks & regards

Jul 18, 2022

Updated by Nripen Kumar Chandra Thanks

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I want videocon d2h people not to harassment me calling for promotional calls. All these calls must stop asap.

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jul 5, 2022

Verified Support

Dear Ashok,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Website: www.d2h.com

This is to inform that I had booked a new connection online and the payment regarding the same of amount Rs.2650 was made by me through paytm on 28th June 2022 at their website www.d2h.com. After making the payment no response was received regarding the same from their end. I made a call on their customer care number and none of them gave a satisfactory response rather one of the customer care agent booked a post paid connection .The technician arrived at my house and after setting up started asking for recharge. Therefore, I request them to either refund the payment made by me or take needful action for the same as soon as possible as it's been a week now

+1 photos

Aug 11, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

d2h Customer Care's response Dear Customer,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Jul 04, 2022

Updated by m@n1234 transaction id and order id are mentioned

Verified Support

Jul 08, 2022

d2h Customer Care's response Dear Customer,

As per the confirmation received from the service team, you have already purchased another D2H connection with VC [protected] dated 4 July 2022 and want to cancel this request against ticket number [protected] and return your payment. The amount has been refunded from our side against Order id HO-062822-RIL-43599 and same will be credited/update in customer account within 7 to 10 working days.

Thanks & regards

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On 1 July 2022, I recharged my d2h with Rs 299. The amount got debited but the recharge was not successful.
My Customer ID:[protected].
I recharged from google Pay, the transaction ID :
UPI transaction ID[protected]

Please either recharge my account or refund my money.

+1 photos

Aug 5, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

d2h Customer Care's response Dear Anurag,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 05, 2022

d2h Customer Care's response Dear Anurag,

Please be informed that as per the given payment snapshot, you made the payment to ezRechargein for no[protected], so you need to contact the Recharge site.

Thanks & regards

d2h Complaints & Reviews

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d2h reviews & complaints page 8

Videocon d2h

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Calling me all the time which is making me irritated Im so tired about there call please. Tell them to stop calling me

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Recharge reversal

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Recharge reversal

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I have lost my money

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Spam marketing calls.

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Wrong account get recharged

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Reharged to wrong d2h account

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D2h recharge incorrect customer ID - request for transfer

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Recharge transfer

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Recharge payment Reversal

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Recharge d2h reversal

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Recharge reversal

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Videocon D2H recharge Failed but amount of rupees 895 Debited from my Bank Account.

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Videocon D2H recharge Failed but Amount Debited from my Bank Account.

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Videocon D2H recharge Failed but Amount Debited from my Bank Account.

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Channel Locks without information

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Promotional calls must stop

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Payment made but not confirmed

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Videocon D2H Online Recharge Failed and Amount deducted

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