Daikin Air Conditioners / DaikinIndia.com

[Resolved] Daikin Air Conditioners / Daikinindia.com — repeatedly damaged flap of my split ac

Abinash1206

from Surat, Gujarat

Oct 7, 2019

Address: 396210

Dear Sir/Mam
I am using Daikin AC (Model Number-FTC50QRV161) from last three
years. from last 1and half years i am facing swing issues repeatedly. I am
already changed Swing two times. But every time daikin service engineer fit
the swing after two month this got damaged too. I don't know when will this
problem solved.
i fed up keep complaining again and again. And when i again complain about this on march daikin engineer came and told me that this is design issue and then he changed with new flap and told me this will work fine. But again the same split broken. Now their engineer came to check and they are now clamping that this is physical damage and they also instead of solving my issue made bend of lower body part of my ac. Now it’s not properly fit.

Now I don’t know what to do, whom to tell. Coz after writing lots of mail and call there are not a positive feedback i m getting from daikin side.

If possible please help me

Attaching all the damaged photos and videos

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Nov 12, 2019

Complaint marked as Resolved

Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2019

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Abinash,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address, and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]

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Comments

Abinash1206

from Surat, Gujarat

Oct 9, 2019

Dear sir,
As per your promise today Daikin Engineer came and check the swing flap problem of my ac and they repair and fix the same . Now flap working fine.

Thanks for your quick service and let me keeping my faith on Consumer complain.

Thanks
Abinash Nayak

Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Oct 10, 2019

Verified Support

Dear Abinash,

Thanks for acknowledging us. For further assistance please get back to us.

Regards,
Daikin Team
Customer Support Mail ID: cs@daikinindia.com
Or SMS : / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300