Delhi Transport Corporation [DTC] — Complaining about driver and conductor

The Conductor of the bus no( DL 1PC 6722) Does not give my balance money back and saying i don't have change . He was saying the same thing to more peoples traveling in the bus . And he was replying very rudely. please take action against conductor so he don't do the same thing again . and give me my balance money back Rs 5. And one more thing driver doesn't stop bus at my bus stop . The bus is started from raj ghat and bus route no is 39 DUTY/SEQ39/30 Timing when i enter in bus is 16:53 and i take bus from Delhi gate to paharganj. please take required action against both driver and conductor . I am 13 year old boy .