Delhi Transport Corporation [DTC] — Drive started abusing

I was waiting for the bus OMS(-) at the bus stand of R K Puram sector 8 New Delhi. While I was there a bus with bus number plate DL-1PD-5924, I waved at the driver and gave him a clear signal to stop the bus, but he judiciously ignored me standing and went away, luckily there was a red light ahead and he had to stop the bus, I ran near the bus and asked him to open the door, to which when I persisted he opened and stared abusing me. I request you to help me out if this is how we the normal people are treated when we pay all of our taxes and this type of service we get. I asked the bus conductor for the name of the driver but he ignored and said that he isn’t a permanent driver and didn’t told the name,