Delhi Transport Corporation [DTC] — Misbehavior by Ticket Checker

Address: Laxmi Nagar

Dear Mam/Sir,

Date[protected], on Tuesday, I catch the bus from Laxmi Nagar bus stop, Delhi in route number 473 bus number DL 51 EV 1427, due to there being a lot of crowd in the bus, as soon as I entered the bus, I I went to the front side of the bus and stood there. I saw that a ticket checker was checking people's tickets there. He asked me to show the tickets. I told him that I had just boarded the bus from this stop and I take online tickets daily. you give me two minutes, I will book the ticket right now. As soon as I said this, the ticket checker started abusing me and misbehaving with me and I was forced to pay the fine.

I have two questions for you
1 A man boarded a bus and was caught immediately after boarding. So, should he book the ticket from home or after boarding the bus?
2. Who gave the right to publicly abuse a ticket-checking person?

I would also Like to file a complaint against Delhi DTC but their site has no option (Complain URL Not working)

I Request that you Please resolve this issue and take strict action on this ticket checker

Thanks