Delhivery — Awb [protected] lost or roaming across Northeast

Address: Sector 44, Gurgaon, Haryana

Shipment awb [protected] was picked up from Agartala on 15th of June, 22 and since then more than 34 days have passed by but till now the samples have not reached yet to consignee address which is in Gurgaon. Firstly i could understand due to Assam floods it was stuck in transit for more than 15 days. But after that the shipment moved from the location to Kolkata and then it was sent back to Origin. And they sends me daily reminder for payment which I already paid but the shipment was sent to Origin and yet there is no whereabouts since last 2 days as where the shipment is and delhivery support also doesn't respond to any mail or messages. Whenever i create a ticket in support, they just simply replies with a quote "Your issue has been resolved which is why we are closing your ticket".

Please help me to take necessary action against these people as they lost my 40k to 50k valued items meant for my clients!
Was this information helpful?
No (0)
Yes (0)
Delhivery customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhivery
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    3761
    Pending
    0
    Resolved
    515
    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
    View all Delhivery contact information