Delhivery — AWB[protected] out for delivery 3 days, not delivered

Address: Varanasi

First package arrived in town late (okay festival season, I understand), then no delivery but person is not calling the number I provided but just ignores my feedback, and posts "couldn't reach customer." Delivery is almost a week late now. Never had these issues with Blue Dart, Amazon etc.

No contact number for delivery person. Customer care numbers for both Shiprocket and Delhivery are inactivated...