Delhivery — Delay and fake remark

AWB[protected]

I've wrote many times and everytime its a different excuse ;
*delayed due to unforeseen circumstances
* due to festival Season order have piled up in your final hub
* it had been misrouted it will be rerouted
*the matter is being explored give us 24 hrs
* High volume at the courier location
*Particular team have been informed its likely to get deliver tomorrow.
*Package was delayed in transit.

EDD was 1st November, Delhivery had been tempered with it and change it to 5th of november then it was extended 5/6 Times (19th November) now its pushed back to 15th nov. with an obvious fake remark that it was misrouted.
I also have this 2 order
AWB[protected] and
AWB[protected] thats being extended and EDD and status are being tempered with so that the blame does not become Delhivery's . So low.