Delhivery — Delay Delivery

Address: Kolkata

Product ordered from Amazon, courier service partner with Delhivery. Not even a single attempt was made for delivering the item hence status kept on updating "delay due to customer request", this a complete lie! I was never informed nor intimidated about delivery. This is the 2nd time it happened. Due to this very same reason i cancelled my previous order. And sadly this time courier partner is DELHIVERY again. A courier service does not want to deliver product, i need to know the reason for this! Here i provided photo proof of what kind of pathetic service provided by Delhivery courier