Delhivery — Delay for AWB[protected]

Address: Haryana

I ordered sketchers Go walk clog of size 5UK worth 1599 from sketchers. in. on 13/02/2023. but I got the wrong size of 7 UK on 16/02/2023. so I placed a return request on that day. The Delhivery branch of lingam pally Hyderabad was supposed to take the product back. they initialize the pickup also with AWB[protected]. now it's 27/02/23 and they didn't take the product back yet. at first, the pickup staff took my phone and said they will collect it. But now it's more than 10 days and now they are not picking up my calls and if they accidentally pick up the call they are behaving arrogantly. The contact number of the pickup staff is [protected]. I need a refund for that value of money from the sketchers and the Delhivery should take the product back urgently.