I ordered a food item to be eaten during pongal. The estimated delivery date was 12/01/2021. But every day the delivery date they showing in their order tracking is increasing by one day. Their is no customer support, I tried to call customer care but all the numbers are showing switched off. Every time a am putting a query mail, a auto-reply mail is coming that they will look into the matter, nothing has happened till now as I have neither received my parcel nor I have heard from Delhivery agent. My parcel tracks ng number is[protected]. I could not take the screen shot where delivery date was showing 13/01/2021 since the next day they changed the delivery date to 14/01/2021. similarly on 15th they changed to 15/01/2021. Don't know when I will receive my parcel.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved
Delhivery customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2021
Delhivery Customer Care's response Hi, as we can check, the shipment has been delivered, hope you have received it. Apologies for the delay. Thanks.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment