Delhivery — Delhivery Direct Stole My Pakage & Claiming that its lost

santoroguez

from Chennai, Tamil Nadu

Nov 15, 2021

Address: Chennai - 600100

I received an email claiming that your shipment was lost after 24 days after booking. There are no explanations.

I have a suspicion my stuff was stolen by this inept courier service.

I want a detailed explanation as to how it was lost & what was the steps taken to find it & I want them to return my package as it was deliberately stolen by Delhivery Direct.

AWB[protected].

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Delhivery customer support has been notified about the posted complaint.

Nov 15, 2021

Updated by santoroguez On Sun, 14 Nov 2021 at 21:06, C2C <[protected]@delhivery.com> wrote:
Dear Customer,

We apologize that your shipment #[protected] has been Lost in our network. We will initiate the refund as per the terms and conditions agreed at the time of booking.

Please share the following details to remit the amount.

Beneficiary Name
Bank account number
IFSC code

Thanks & Regards,
Tanu Aggarwal
Customer Experience
Delhivery