[Resolved]  Delhivery — Delivery agent denying home delivery

I have ordered a product from purple ark.

Delivery agent is denying home delivery.

Below are my tracking ID

[protected]

[protected]

It would be better you do inform us that it is point delivery while booking the order.

Instead of troubling the customer like this
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Aug 2, 2023
Complaint marked as Resolved 
I had to go on my own and get the product, because I needed that product urgently, And I had bare 500 Rs the auto charges separately, Very worst experience with Delhivery.
Delhivery customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2021
Delhivery Customer Care's response
Hi, apologize for the inconvenience caused. We are working on your escalation and will get the shipments delivered to your address.
 
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